9000 South Main Street, Houston, TX 77025, United States
#128 of 431 hotels in Houston
Guests' ChoiceBased on 142 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 June 2024
Onzia
United StatesStay was okay
Stayed in May 2024
Reviewed: 9 May 2024
Linda
United StatesWe had to ask for everything, for example towels. The rooms were never cleaned. Perhaps that was a misunderstanding on my part but, the floors go very dirty with not being swept all week. I would have preferred to have been provided a broom and dustpan to do it myself.
The breakfast was very good and provided a variety.
Stayed in April 2024
Reviewed: 21 March 2024
Dee
United StatesIt was a little cumbersome. The price of the hotel stay was inflated due to the Houston Livestock Rodeo going on across the way. getting in and out of the parking lot and traveling on the crowded streets The beds were not very comfortable, but met the need.
The breakfast was fine, no complaints. The location was convenient for the location that I needed to travel to. However, the rodeo was going on, which made it a little cumbersome get ting in and out onto the street. The beds were somewhat uncomfortable, but met the need.
Stayed in March 2024
Reviewed: 3 March 2024
Debbie
United StatesWe got a room on roadside which was a little noisy with cars going by - I would request a room not on road next Time
Located next to RNG stadium was perfect walking distance
Stayed in March 2024
Reviewed: 9 February 2024
Pamela
United StatesA little bit run down and dirty area
Amazingly close to the stadium
Stayed in January 2024
Reviewed: 5 February 2024
Widodo
United StatesHot tub was broken!!
Location to football stadium, big room
Stayed in January 2024
Reviewed: 7 November 2023
Tracie
United StatesIt was really hot in the hallways and the elevator. The room was very comfortable. Not enough luggage carts , anywhere you go, there's never enough luggage carts.
The location is perfect for MD Anderson Cancer Center. 5 minute drive. I was traveling alone and felt quite safe in the area, and there's a grocery store, Target, and lots of fast food and restaurants nearby.
Stayed in October 2023
Reviewed: 22 October 2023
Princeton
United StatesI wished the rooms were refreshed and cleaned each day over the weekend.
The breakfast was generally nice. I wished there were healthier options and I wished the coffee was left out and refreshed for a longer of period of time after the breakfast was cleared to accommodate daily coffee drinkers. It seems like a light lift and would make a big different in the overall experience of the guest. Especially because the medium roast coffee was actually pretty good. The location was fine. If you don't have a car, it's difficult to get to anything, even the Target, which is just a few blocks away. I had to request Lyfts to drive me just a few minutes. But I think that's more of a commentary on how walkable Houston is generally speaking.
Stayed in September 2023
Reviewed: 2 October 2023
Diana
United StatesThe hall to the room (2nd floor) were stuffy and hot. Had some wires sticking out of the side of our AC unit
The stay was good! Our room was very comfortable & pleasant. Loved check in..was easy and felt very professional. Breakfast was great, area was clean and a nice variety of food. I especially liked that we didn't have the hotel mini size lotions and shampoo. Full size bottles of Dove! A++ in my book. Very close to the Staduim, Target and eateries..all within walking distance
Stayed in October 2023
Reviewed: 8 May 2023
Qinhao
ChinaBreakfast is not good enough.
Convenient to go to NRG Park.
Stayed in May 2023
Reviewed: 5 May 2023
Saadal
Saudi Arabiastaff members and the housekeeping’s schedule
close to OTC conference and
Stayed in May 2023
Reviewed: 17 April 2023
Caren
United Statesupon arrival around 4:30 our room still wasn’t ready to go check in after a 5 hour drive. we sat in the lobby almost an hour when I asked the GM what was taking so long that I didn’t think we would have to wait that long when check on was for 2:00. the GM assured me she would credit me that night.
very close to our event, clean, staff was polite and helpful
Stayed in April 2023
Reviewed: 21 March 2023
Chaufen
United Statestoo much noise from the highway
Stayed in February 2023
Reviewed: 18 December 2022
Markayla
United Statesthat we had to go downstairs to grab extra towels. also the one elevator with 5 floors.
great customer service and very friendly
Stayed in December 2022
Reviewed: 10 October 2022
Luna
United StatesWhen we walk in it was very clean. I didn't like that the rooms are cleaned after 7 days.
It was near medical area.
Stayed in October 2022
Reviewed: 2 September 2022
Walter
United StatesPoor communication with shuttle service. Given card for return. I had to ask what the 2 phone numbers were, told first was day and second night shift. Started calling at 3pm , no answer 4 times. MdAnderson courtesy desk called hotel to find shift change is 2pm (night shift?). Finally got to hotel near 5 pm. Very inconvenient.
Breakfast was good
Stayed in August 2022
Reviewed: 15 August 2022
Robert
United StatesI could hear the kids at the pool.
Stayed in August 2022
Reviewed: 10 August 2022
Jorge
United StatesOnly complaint was having to wait on room to be readied (over an hour).
Very nice hotel! Staff very friendly. Room exceptionally clean, very comfortable bed, and available kitchenette (with cookware provided!). Room temperature easy to manage and maintain.
Stayed in August 2022
Reviewed: 20 April 2022
Taniki
United StatesIf you are a light sleeper this is not the place for you, I could hear every car bus and bike that went down the street. There was no noise insulation could hear everything going on outside which kept me up late and woke me up early. The WIFI was not good had a hard time connecting and staying connected.
The staff was great as well as the location. The social hour was nice would be better if it was every week day and not just 3 days.
Stayed in April 2022
Reviewed: 16 March 2022
Vahid
IranRoom service was not as good as you expect.
Breakfast was excellent especially with smiley face of KIM everymorning. Location was good for those who need fast transfer to Medical center and Transit center. Alot of shopping stores are very near like Target, Bigs lot, Fiesta, ... NRG is very close.
Stayed in February 2022
Reviewed: 15 March 2022
David
United StatesNothing
Clean. Incredible front desk staff. Within walking distance of NRG Stadium.
Stayed in March 2022
Reviewed: 8 March 2022
Cassie
United Statesgetting into the parking lot was terrible.
close to NRG.
Stayed in March 2022
Reviewed: 21 February 2022
Courtney
United StatesMore towels
The refrigerator and stove
Stayed in February 2022
Reviewed: 11 January 2022
Evi
United StatesN/A
The kitchen/dining lady is very details & on point with Covid-19 protocol I apologize, I didn't catch her name. She makes sure everyone does what is right. Such as clean our hands with hand sanitizers before we touch the utensil & doing self-serving for breakfast. She is very polite, good manner & pleasant. Breakfast that she prepares looks clean & fresh cook. We are happy & feel safe on that. She is doing such an excellent job!! Room is clean, and sheet is fresh. Front desk is doing good. Overall we are happy to stay at your hotel
Stayed in January 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content