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Reviews of Miami Gardens Inn & Suites 2 stars

16805 NW 12 AVENUE, Miami, FL 33169, United States

#202 of 203 hotels in Miami

Guests' Choice

Review score

Based on 618 hotel reviews

3.9

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    4.9

  • Location

    5.7

  • Facilities

    4.6

  • Staff

    5.7

  • Value for money

    4.8

  • Free WiFi

    5.5

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Showing 1 – 25

  • Reviewed: 4 May 2024

    3.0
    I don’t like it
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The rooms are stinking

    Stayed in April 2024

  • Reviewed: 3 May 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Smoking everywhere, noise making at nights, unkept hotel premises and fire arms with some people

    Nothing impressed me

    Stayed in April 2024

  • Reviewed: 1 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    A lot

    Great location, decent pool

    Stayed in April 2024

  • Reviewed: 6 April 2024

    4.0
    I'm spending the nights I pay for just because you not refund
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    I don't like the service example I need a towel I have to bring the one I have in the room to have a order one it's not supposed to be .

    You did not provide breakfast

    Stayed in April 2024

  • Reviewed: 29 January 2024

    3.0
    Poor
    • Business trip
    • Group
    • Standard Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    If you book on line and you want to extend your stay you have to check out and check back in. Remove all your belongings.

    Paid for two rooms to Booking.com for three nights and the hotel said it was only for one room. Between the hotel and Booking.com, I was charged double!!!

    Stayed in January 2024

  • Reviewed: 19 January 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Bed bugs

    Stayed in January 2024

  • Reviewed: 23 October 2023

    3.0
    Has potential but needs lots of upgrades from 1 or 2 star to 3/4 star hotel.
    • Leisure trip
    • Solo traveller
    • Standard Two Double Beds - Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Charge for incidentals but fridge with nothing in it. (Water, soda). Coffee maker with no coffee, creamer, sugar, or cups. No towels, face towels, floor towel/mat. Missing restroom lights, broken blinds, wifi didn't work. No toilet paper, broken iron that leaks, no blankets, tub/shower tile was peeling and no phone to call front desk. No brunch

    Location Price Gas station across street Near expressway

    Stayed in October 2023

  • Reviewed: 23 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Broken shades, dirty Jacuzzi, tub and floor, TV with bad reception and antenna, no wash cloths or ice unless you go to the front desk, no phone in room 🤬, dirty, no lights in bathroom

    Everything was dusty and dirty

    Stayed in October 2023

  • Reviewed: 26 September 2023

    4.0
    Poor. Just over-priced for what it was.
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 3 nights

    The rooms smelled of mould. The air-con was very noisy. The room felt mildly damp. The shower and space in the bathroom was poor. The bathroom door would not lock or close properly.

    It was convenient to the local area for things we had planned to do.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    3.0
    I wouldn't waste my time here.
    • Leisure trip
    • Solo traveller
    • Standard Two Double Beds
    • Stayed 2 nights

    Hidden Fees, Broken Parts, Unclean Room.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I asked for blankets, I was told they ran out and was getting some more, the lady took my room number down but I never received any blankets, so I had to keep getting out of bed to turn air down and up, it was very irritating.

    Room was clean, beautiful hotel

    Stayed in July 2023

  • Reviewed: 9 July 2023

    3.0
    Couldn’t be much worse, scary
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Where do I start, elevator was out of date (permit expired 2018) strange characters all over (pretty sure I saw multiple people doing drugs outside), a cockroach greeted us when we opened the room, it smelled like weed, the stairs smelled like pee and don’t come out on the first floor, and I’m pretty people are living at the hotel. Also breakfast not included and my deposit is taking a while.

    The floor was kind of up to date, did not have carpet so that’s good I guess

    Stayed in July 2023

  • Reviewed: 26 April 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Roaches in the rooms. Rooms smell like cigarettes

    Stayed in March 2023

  • Reviewed: 20 March 2023

    3.0
    Will avoid staying there again
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Room was run down. It was obviously not cleaned and or maintained well. Staff were rude, nor helpful. Asked for additional towels was an annoying to them.

    Stayed in March 2023

  • Reviewed: 15 March 2023

    5.0
    Regular near to bad
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Old facilities, no work all staff, smelled so weird, old and no panel in elevator

    Ample and comfortable beds

    Stayed in March 2023

  • Reviewed: 9 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There was no straight hot water needs closing back down n five on the plumbing my first room toilet stoped flushing #101 it was not ready to b rented if they knew that they didn't rent that room they should not have put me in it __ n my second room #202 it had no hot water I wanted to wash my hair for three days didn't get to wash until 11pm the night before I checked out VERY DISSAPPOINTED BUT 11@M THEY WERE KNOCKN ON MY FOIR FOR MORE MONEY I MUST HAVE PAIS ATLEADT ,$300 with bad plumbing a very hard mattress my back was hurt. Do bad on Sunday .Monday n Thursday mornings n when I tried take another redrvah8n after I left they wanted me to pay a _200 dollar deposit was my plumbing going to b fixed on my dimes WOW!!! I ALSO WAS OVER CHARGED BY BOOKING .COM ONY FIRST RESESERVATION I EILL B SENDING MY INVOICE TODAY O MY REFRIDGERATOT DIDMT WORK N FIRST ROOM #101 NEITHER FID MY MICROEAVE SO THE CHANGE REFRIDGE THEN CHANGED MY ROO N THEY NEED TO UPGRADE TOILED FOR HANDICAP OR OLDER N TALL PPL TOILET IS EAYY TO low it was hard getn up n down on n off toilet causing Mr to wet myself

    There was no breakfast I was THOTALLY DISSAPPOINTED ABOUT THIS I told the front desk ppl several times that the online booking advertised a fork n spoon showing that there was a breakfast to b servers THATS Y I VHOSE THIS HOTEL Bcuz IM A DIABETIC ON SEVEREAL NLOODPRESSURE PILLS SINCE MY PHOZER SHOTS

    Stayed in March 2023

  • Reviewed: 13 February 2023

    3.0
    a bad choice
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    everything, the Hotel is very dirt, the room is awful, I found two roach in the bathroom, the tub not function the balcony is awful. the first and the last one stay there, i wait 20 minutes for checkout. bad experience.

    N/A

    Stayed in February 2023

  • Reviewed: 5 February 2023

    3.0
    bad
    • Leisure trip
    • Couple
    • Standard Two Double Beds - Accessible
    • Stayed 1 night
    • Submitted via mobile

    nothing

    nothing

    Stayed in February 2023

  • Reviewed: 27 January 2023

    4.0
    will not stay again , still waiting for my deposit $$
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    no clean towels and the room had a musty smell upon check in. When checking out and still in the room packing, the manager came in and accused us of smoking in the hotel room when clearly there were other guest smoking in the hallway.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    4.0
    Disappointing
    • People with friends
    • Standard Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    stains on floor shower curtain was nasty and police was there as soon as we got there sketchy

    close to hard rock stadium

    Stayed in December 2022

  • Reviewed: 31 October 2022

    3.0
    If given another choice hotel for the same price, I would have went to another hotel.
    • Leisure trip
    • Couple
    • Standard Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    How they're charging $1.50 for a con soda, $2.00 for a small bag of chips that comes out of the variety box. In a store the price for those chips would be 50¢ they're charging 4 time's that. Ripping off customers. I suggest buy everything you need before you check in and don't spend your money on the high priced items they have at the front desk.

    The cheap price

    Stayed in October 2022

  • Reviewed: 24 October 2022

    3.0
    will not book again
    • Leisure trip
    • Couple
    • Standard Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    nothing

    Stayed in October 2022

  • Reviewed: 19 October 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Certain staff members treat you like you were a third class Citizen and we're very racist and rude to you

    It was close to the highway and to my job

    Stayed in September 2022

  • Reviewed: 23 September 2022

    3.0
    Only stayed one night for a concert, wish it was shorter than that.
    • Leisure trip
    • Family with young children
    • Standard Two Double Beds
    • Stayed 1 night

    I hated almost every minute of this stay. It is a disgusting place that needs an extreme makeover. It smells of tobaco from 1928 and I swear there was a piece of carpet that was missing. The room was in very poor condition. They didn't make our beds and I didn't feel comfortable at all sleeping in the beds. The toilet paper was hanging by a loose screw. No joke. I think the Bates Motel would have had better housekeeping than this place and a better option. They still haven't given me my deposit back, but I have no idea how when there is nothing left of value in that place.

    I think the only positive I can give it is the fact that it was close to the hard rock stadium and that I like the statues in the gardens. That's it, there is nothing of value here.

    Stayed in September 2022

Showing 1 – 25

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