16805 NW 12 AVENUE, Miami, FL 33169, United States
#202 of 203 hotels in Miami
Guests' ChoiceBased on 618 hotel reviews
3.9Cleanliness
4.8
Comfort
4.9
Location
5.7
Facilities
4.6
Staff
5.7
Value for money
4.8
Free WiFi
5.5
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End of dialog contentReviewed: 4 May 2024
Kelly
United StatesNothing
The rooms are stinking
Stayed in April 2024
Reviewed: 3 May 2024
Albert
United StatesSmoking everywhere, noise making at nights, unkept hotel premises and fire arms with some people
Nothing impressed me
Stayed in April 2024
Reviewed: 1 May 2024
Carlos
United StatesA lot
Great location, decent pool
Stayed in April 2024
Reviewed: 6 April 2024
Marie
Turks & Caicos IslandsI don't like the service example I need a towel I have to bring the one I have in the room to have a order one it's not supposed to be .
You did not provide breakfast
Stayed in April 2024
Reviewed: 29 January 2024
Keith
United StatesIf you book on line and you want to extend your stay you have to check out and check back in. Remove all your belongings.
Paid for two rooms to Booking.com for three nights and the hotel said it was only for one room. Between the hotel and Booking.com, I was charged double!!!
Stayed in January 2024
Reviewed: 19 January 2024
Anna
United StatesBed bugs
Stayed in January 2024
Reviewed: 23 October 2023
E
United StatesCharge for incidentals but fridge with nothing in it. (Water, soda). Coffee maker with no coffee, creamer, sugar, or cups. No towels, face towels, floor towel/mat. Missing restroom lights, broken blinds, wifi didn't work. No toilet paper, broken iron that leaks, no blankets, tub/shower tile was peeling and no phone to call front desk. No brunch
Location Price Gas station across street Near expressway
Stayed in October 2023
Reviewed: 23 October 2023
Nicole
United StatesBroken shades, dirty Jacuzzi, tub and floor, TV with bad reception and antenna, no wash cloths or ice unless you go to the front desk, no phone in room 🤬, dirty, no lights in bathroom
Everything was dusty and dirty
Stayed in October 2023
Reviewed: 26 September 2023
Steve
United KingdomThe rooms smelled of mould. The air-con was very noisy. The room felt mildly damp. The shower and space in the bathroom was poor. The bathroom door would not lock or close properly.
It was convenient to the local area for things we had planned to do.
Stayed in September 2023
Reviewed: 12 September 2023
Chunyu
United StatesHidden Fees, Broken Parts, Unclean Room.
Stayed in August 2023
Reviewed: 26 August 2023
Alicia
United StatesI asked for blankets, I was told they ran out and was getting some more, the lady took my room number down but I never received any blankets, so I had to keep getting out of bed to turn air down and up, it was very irritating.
Room was clean, beautiful hotel
Stayed in July 2023
Reviewed: 9 July 2023
Felipe
United StatesWhere do I start, elevator was out of date (permit expired 2018) strange characters all over (pretty sure I saw multiple people doing drugs outside), a cockroach greeted us when we opened the room, it smelled like weed, the stairs smelled like pee and don’t come out on the first floor, and I’m pretty people are living at the hotel. Also breakfast not included and my deposit is taking a while.
The floor was kind of up to date, did not have carpet so that’s good I guess
Stayed in July 2023
Reviewed: 26 April 2023
Jenny
United StatesRoaches in the rooms. Rooms smell like cigarettes
Stayed in March 2023
Reviewed: 20 March 2023
Olga
United StatesRoom was run down. It was obviously not cleaned and or maintained well. Staff were rude, nor helpful. Asked for additional towels was an annoying to them.
Stayed in March 2023
Reviewed: 15 March 2023
Julian
ColombiaOld facilities, no work all staff, smelled so weird, old and no panel in elevator
Ample and comfortable beds
Stayed in March 2023
Reviewed: 9 March 2023
Williams
United StatesThere was no straight hot water needs closing back down n five on the plumbing my first room toilet stoped flushing #101 it was not ready to b rented if they knew that they didn't rent that room they should not have put me in it __ n my second room #202 it had no hot water I wanted to wash my hair for three days didn't get to wash until 11pm the night before I checked out VERY DISSAPPOINTED BUT 11@M THEY WERE KNOCKN ON MY FOIR FOR MORE MONEY I MUST HAVE PAIS ATLEADT ,$300 with bad plumbing a very hard mattress my back was hurt. Do bad on Sunday .Monday n Thursday mornings n when I tried take another redrvah8n after I left they wanted me to pay a _200 dollar deposit was my plumbing going to b fixed on my dimes WOW!!! I ALSO WAS OVER CHARGED BY BOOKING .COM ONY FIRST RESESERVATION I EILL B SENDING MY INVOICE TODAY O MY REFRIDGERATOT DIDMT WORK N FIRST ROOM #101 NEITHER FID MY MICROEAVE SO THE CHANGE REFRIDGE THEN CHANGED MY ROO N THEY NEED TO UPGRADE TOILED FOR HANDICAP OR OLDER N TALL PPL TOILET IS EAYY TO low it was hard getn up n down on n off toilet causing Mr to wet myself
There was no breakfast I was THOTALLY DISSAPPOINTED ABOUT THIS I told the front desk ppl several times that the online booking advertised a fork n spoon showing that there was a breakfast to b servers THATS Y I VHOSE THIS HOTEL Bcuz IM A DIABETIC ON SEVEREAL NLOODPRESSURE PILLS SINCE MY PHOZER SHOTS
Stayed in March 2023
Reviewed: 13 February 2023
Hector
United Stateseverything, the Hotel is very dirt, the room is awful, I found two roach in the bathroom, the tub not function the balcony is awful. the first and the last one stay there, i wait 20 minutes for checkout. bad experience.
N/A
Stayed in February 2023
Reviewed: 5 February 2023
Lovencie
United Statesnothing
nothing
Stayed in February 2023
Reviewed: 27 January 2023
Olmo
United Statesno clean towels and the room had a musty smell upon check in. When checking out and still in the room packing, the manager came in and accused us of smoking in the hotel room when clearly there were other guest smoking in the hallway.
Stayed in January 2023
Reviewed: 4 January 2023
Cody
United Statesstains on floor shower curtain was nasty and police was there as soon as we got there sketchy
close to hard rock stadium
Stayed in December 2022
Reviewed: 31 October 2022
Avalencia
United StatesHow they're charging $1.50 for a con soda, $2.00 for a small bag of chips that comes out of the variety box. In a store the price for those chips would be 50¢ they're charging 4 time's that. Ripping off customers. I suggest buy everything you need before you check in and don't spend your money on the high priced items they have at the front desk.
The cheap price
Stayed in October 2022
Reviewed: 24 October 2022
Dana
United Statesnothing
nothing
Stayed in October 2022
Reviewed: 19 October 2022
Travis
United StatesCertain staff members treat you like you were a third class Citizen and we're very racist and rude to you
It was close to the highway and to my job
Stayed in September 2022
Reviewed: 23 September 2022
Leides
United StatesI hated almost every minute of this stay. It is a disgusting place that needs an extreme makeover. It smells of tobaco from 1928 and I swear there was a piece of carpet that was missing. The room was in very poor condition. They didn't make our beds and I didn't feel comfortable at all sleeping in the beds. The toilet paper was hanging by a loose screw. No joke. I think the Bates Motel would have had better housekeeping than this place and a better option. They still haven't given me my deposit back, but I have no idea how when there is nothing left of value in that place.
I think the only positive I can give it is the fact that it was close to the hard rock stadium and that I like the statues in the gardens. That's it, there is nothing of value here.
Stayed in September 2022
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