500 Silverado Trail, Napa, CA 94559, United States
#27 of 28 hotels in Napa
Guests' ChoiceBased on 426 hotel reviews
6.0Cleanliness
6.7
Comfort
6.7
Location
7.5
Facilities
6.2
Staff
6.7
Value for money
6.3
Free WiFi
7.4
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End of dialog contentReviewed: 15 November 2021
Hans
United StatesRoom was quite small, layout was odd bathroom was quite small with a low roof. Bed was small
It's right on the Silverado trail. Shower had hot water, price was inexpensive
Stayed in November 2021
Reviewed: 14 November 2021
Rhonda
United Statesstaff. lady was very unfriendly and rude.
I liked that could park right next to my room and that it was super close to fair grounds.
Stayed in November 2021
Reviewed: 5 November 2021
Santiago
Puerto Ricocama confortable
Stayed in November 2021
Reviewed: 20 October 2021
Cynthia
United StatesFor almost $300/night I expected more. The room was passably clean, not totally clean. The towels were old. There was no extra roll of toilet paper. It was fine for one night and way better to stay there than risk a DUI. Just know it’s more expensive than it feels like it should be based on supply/demand in the area.
Location was good, close enough to downtown Napa if you don’t mind a 20 minute walk. Check in /out was quick. Plenty of parking. The property is safe.
Stayed in October 2021
Reviewed: 13 September 2021
Giovani
United StatesPillows too thick, remote control dirty, air conditioner noisy
Parking spot next to the room, microwave in the room, outlets next to the bed.
Stayed in September 2021
Reviewed: 29 August 2021
Luis
United StatesTo offer breakfast
No breakfast offered
Stayed in August 2021
Reviewed: 21 August 2021
Chris
United States1 mile from downtown Napa. No soda machine.
Clean
Stayed in August 2021
Reviewed: 18 August 2021
Ross
United StatesThey need new towels the ones i had we're stiff and rough like construction paper.
Everything else was nice clean and well kept inside & out the price was good also
Stayed in August 2021
Reviewed: 16 August 2021
Jonas
United StatesIt’s basically motel 6 level type of place. No frills, isolated area next to busy highway, no real amenities other than a room,bathrooth, parking spot. Ice machine wasn’t working. Staff is a married couple hidden inside the office. Had trouble charging my card to get checked in, almost walked. Wish I stayed anywhere else.
There was a bed
Stayed in August 2021
Reviewed: 5 August 2021
Eva
United StatesCute little place
Stayed in August 2021
Reviewed: 15 July 2021
Orah
United StatesThe motel is old and shows its wear. the price was quite a bit less than others in the area, but still was "over the top' for what it is.
Room was very clean, bed was comfortable. But the motel is quite old and could use a remodel
Stayed in July 2021
Reviewed: 10 July 2021
Nadia
United StatesVery expensive for what it is. Just a place to sleep, don’t expect anything more.
Good location in center of Napa, that’s it.
Stayed in July 2021
Reviewed: 1 July 2021
Jerri
United StatesIt was really clean. I wasn’t expecting a luxury hotel. Met my expectations and was nice and clean.
Stayed in June 2021
Reviewed: 24 June 2021
Camille
United StatesStandard motel
quiet, the cheapest option around
Stayed in June 2021
Reviewed: 6 May 2024
Laura
United StatesWe left the smell.of mold was to much we have contacted customer service for a refund. Owner said he would refund but we had to go through you to get it.
Stayed in May 2024
Reviewed: 6 May 2024
Sandra
United StatesFor the price I honestly cannot complain. If I were paying double I would definitely expect more, however, this was not the case. I received the value for what I paid.
Staff was VERY attentive and accommodating! Thank you!
Stayed in May 2024
Reviewed: 29 April 2024
Melanie
United StatesThis property was extensively under kept. It seems like the only thing that is done is them washing their linens. The AC unit in one of our rooms didn’t work and they were so extremely dusty. The carpet looks like they have never been cleaned and there were so many stains everywhere. Even though the lines might be washed, it doesn’t look like they ever replace the bad ones. Our group went to Walmart to buy towels, and pillows just to feel comfortable staying here. The bathrooms had mold that looked like they just keep caulking over. If you have any allergies to these two things, this is a serious warning because I do. It was difficult to breathe every time I was in the room. The only reason I made it work was because everything else was booked out for that weekend due to a race.
The only good thing about this property is the location. It is located minutes from downtown Napa. If only there were sidewalks on this busy street, it would be walking distance to downtown Napa, but there isn’t, so we had to drive everywhere.
Stayed in April 2024
Reviewed: 24 April 2024
Regan
United StatesIt was very dirty and run down. The windows didn’t lock and it had a musty smell.
The location was close to downtown Napa.
Stayed in April 2024
Reviewed: 5 April 2024
Tarra
United StatesThere was no breakfast like it's says they have staff was rude and unwilling to help. Only good thing was location
Stayed in March 2024
Reviewed: 1 April 2024
Franklin
United Statessame as above
breakfast was a little scary. The milk was served from the front desks room. Breakfast was stale cereal. Not worth the price listed
Stayed in March 2024
Reviewed: 30 March 2024
Fernando
United StatesThe Booking photos do not match at all with what they wanted to give me. Dirty, smelly, unsafe place, the manager was very rude and ill-mannered. In the end we didn't stay. We had to pay for another hotel and lose all the money for this one. We feel very scammed by the hotel and by Booking.
I did not like anything. The worst place I've ever been!
Stayed in March 2024
Reviewed: 4 March 2024
Alan
United StatesMay be be infested with ticks on the bed. There is a lot of moisture in the room.
Quiet. Good lotocation to acess to Napa area.
Stayed in March 2024
Reviewed: 28 February 2024
Sarah
United StatesCute cottage like rooms.
Stayed in February 2024
Reviewed: 27 February 2024
Darlene
United StatesThey had bed bugs , my daughter’s back is covered with bites, for what I paid for one night was over priced and the pictures lied online. The refrigerator didn’t work. This was a last minute book
Location
Stayed in February 2024
Reviewed: 19 February 2024
Kacey
United StatesThe heat/AC unit looked old and not kept up, the vent was broken. But it did keep the room just warm enough. The location of the ice machine (it was outside at the edge of the office, on the street side, where anyone could walk up and mess with it..
It was unique and cute...the price and location... they offer a continental breakfast.
Stayed in February 2024
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