481 Eighth Avenue, Hell's Kitchen, New York, NY 10001 , United States
#292 of 409 hotels in New York
Guests' ChoiceBased on 7997 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.4
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 26 April 2024
Lidia
United KingdomHotel decor very dated. You could hear everything from corridors and adjacent rooms. No kettle in room.
Good location. Clean rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Wendy
United StatesThis part of town also had a lot of people on the street asking for money, etc., which made us slightly leery at night. The room was teeny tiny, but it was clean and comfortable.
The staff was great and th3 location was very convenient. We could walk to a lot if popular sites like Times Square and the Empire State Building. And Liberty Bagels! They also had an excellent diner attached to the hotel, Tik Tok Diner. You could always find a table and they had great food.
Stayed in March 2024
Reviewed: 25 April 2024
Rex
AustraliaNothing bad to say.
Great central location, very helpful staff, room cleaned spotlessly each day and good security
Stayed in April 2024
Reviewed: 24 April 2024
Jayne
United KingdomWe had to change rooms as the room was too high and too small. The new room we went too was ok, but had to pay an extra $50. The rooms are very dated and definitely could go with an upgrade. The room was very cold, I had my coat over me in bed.
Great location, food at Tick-tock as very good.
Stayed in April 2024
Reviewed: 24 April 2024
Nathan
United StatesNo Refrigerator in room.
Room, very comfortable and clean.
Stayed in April 2024
Reviewed: 23 April 2024
Lisa
NetherlandsVery good hotel on a very good location!
Stayed in March 2024
Reviewed: 22 April 2024
Anne
United StatesRoom was small, bathroom not updated - no makeup mirror, no counter space, no coffee maker or refrigerator.
Good location
Stayed in April 2024
Reviewed: 21 April 2024
Grant
New ZealandFacility charge for facilities we never used. This is an industry wide rip off, but not unique to this hotel.
When we checked in, Mohamad was of exceptional help and was very detailed regarding the hotels facilities.
Stayed in April 2024
Reviewed: 21 April 2024
Prendergast
IrelandCheck in was poor and slow,
All good
Stayed in April 2024
Reviewed: 20 April 2024
Stewart
United KingdomN/A
Location was fantastic, staff went above and beyond to help and advise where to get the tubes.
Stayed in April 2024
Reviewed: 20 April 2024
Michelle
United StatesKey issues
Property was nice, rooms are small about half the size of a studio. Only issue was that my key stopped working multiple times a day.
Stayed in March 2024
Reviewed: 18 April 2024
Christian
United StatesThe rooms are outdated
The location
Stayed in April 2024
Reviewed: 18 April 2024
Christian
United StatesThe rooms are outdated
The location
Stayed in April 2024
Reviewed: 18 April 2024
Christian
United StatesThe rooms are outdated
Location
Stayed in April 2024
Reviewed: 17 April 2024
Clodagh
IrelandDecor a little dated but exceptionally clean.
Excellent location, very safe! Staff friendly and helpful. Hotel clean and comfortable and had a good atmosphere!
Stayed in March 2024
Reviewed: 17 April 2024
Kathleen
United StatesRooms on the small side.
Location re Penn Station and the Manhattan Center.
Stayed in April 2024
Reviewed: 16 April 2024
Penny
United KingdomConcierge was rude as my niece struggled with her case in the revolving door.
Fantastic view from bedroom window. Great location.
Stayed in April 2024
Reviewed: 16 April 2024
Nida
United StatesThe staff wont come to clean stuff they expect you tondo everything and changenor pickup trash to give it to them... it was too small
The location
Stayed in March 2024
Reviewed: 16 April 2024
Caroline
AustraliaNeeds some upgrades sympathetically to the era of the building
Good location
Stayed in April 2024
Reviewed: 16 April 2024
Paula
United StatesPlumbing fixtures dated & poor water flow.
I had a suite w/a balcony.
Stayed in April 2024
Reviewed: 14 April 2024
Tanasak
ThailandGreat location
Stayed in April 2024
Reviewed: 13 April 2024
Nichola
United KingdomThe air con / heating in the room was incredibly noisy. The shower temperature was hard to regulate.
Location was excellent.
Stayed in April 2024
Reviewed: 12 April 2024
Mary
IrelandThere was no tea/coffee making facilities or iron in the room. In Ireland the most basic room has these facilities. It's shocking all the extra taxes that are added to the bill.
I loved the view from the 36th floor
Stayed in April 2024
Reviewed: 12 April 2024
Hasan
Turkeyrooms are very small
Good location, easy access to transportation, clean rooms
Stayed in April 2024
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