2931 Lebanon Road, Manheim, PA 17545, United States
#9 of 9 hotels in Manheim
Guests' ChoiceBased on 218 hotel reviews
4.2Cleanliness
4.8
Comfort
5.0
Location
7.2
Facilities
4.6
Staff
7.2
Value for money
5.7
Free WiFi
7.5
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End of dialog contentReviewed: 8 January 2024
Fermin
United StatesStaff
Stayed in January 2024
Reviewed: 30 December 2023
Beth
United StatesThe bolt lock on the door didn't work- although the card ekectronic mechanism worked I didn't feel entirely secure with just that keeping the door shut. Also there was a used condom hanging over the rim of the trashcan that housekeeping must have missed.
You get what you pay for- I wanted to spend as little as possible to sleep in an actual bed and use an actual bathroom for the night. I got just that. The room was clean enough, I'm sure if walls could talk I'd be very entertained. I saw zero evidence of pests/infestation or mold. It's a fine place to stay if you don't want to camp. Plus tge manager was exceptionally friendly and accommodating. A delightful person to chat with.
Stayed in December 2023
Reviewed: 27 November 2023
Aaron
United StatesTHE MOTEL NEEDS SO MUCH WORK--THE ROOMS ARE NOT AS PHOTGRAPHED; THE CARPETING IN THE ROOMS IS OLD AND SMELLY, NEEDS PULLED UP AND LAMINATE INSTALLED. ANY PAINTING THAT WAS DONE WAS DONE CARELESSLY AND WITHOUT ATTENTION TO DETAIL. THE SHOWER STALL DIDN'T EVEN HAVE THE FAUCET COVER PLATE. WINDOW SILLS IN REAR WERE FULL OF LEAVES AND THE WINDOWS ARE OBVIOUSLY OLD. THE CHAIRS IN BOTH OUR ROOMS ARE OLD AND STAINED UP AND DIDN'T WELCOME US TO SIT. THE ROOM ARRANGEMENT WAS AWKWARD WITH THE CLOTHES HANGING RACK OVER THE BED. THE BEDSIDE POLE LAMP IN MY ROOM WAS WOBBLY AND THE ELECTRICAL PLUG KEPT GOING OUT AND 'TRIPPING', I HAD TO RESET IT SEVERAL TIMES. THE BEDSPRESADS ARE OLD AND NEED WASHED OR REPLACED. THE 'DRAPES' ON THE WINDOWS DIDN'T FIT PROPERLY AND HAVE HOLES IN THEM........THERE IS JUST SO MUCH THAT NEEDS UPDATED/ADDRESSED...ATTENTION TO DETAIL MEANS ALOT AND THIS IS SORELY OVERLOOKED. SOME MONEY NEEDS TO BE SPENT TO MAKE THIS A PLACE OF PRIDE AND COMFORT FOR GUESTS. TO BE HONEST, WE FELT LIKE WERE STAYING IN A SEEDY 'NO TELL MOTEL'.
THE MANAGER "TAMMY" WAS FRIENDLY AND ACCOMMODATING AND CHECKED ON US. CHECK-IN PROCESS WAS FLAWLESS. S/HE WAS VERY HELPFUL WITH ALL OUR QUESTIONS AND ADDRESSED OUR EVERY QUESTION AS WE WERE NOT FROM THE AREA. S/HE TRIED HARD TO MAKE US FEEL AS WELCOME AS POSSIBLE.
Stayed in November 2023
Reviewed: 26 November 2023
Katie
United StatesThe heat didn't work and there was a big gap in the bottom of the front door so it left in a bad draft. It smelled like a turtle tank in the room. One of beds was completely lopsided. The carpet was sticky and there were Cheerios left in the tub drain.
The facility and rooms are very poor, dirty and smelly but the price is rated correctly and the staff was really nice. Parking lot has potholes but the location is walking distance to PA rennfaire which was why we were there.
Stayed in October 2023
Reviewed: 10 November 2023
William
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 16 October 2023
Grant
United StatesThe original room we were booked in smelled of old cigarettes, the bathroom was tiny and dirty and there were 2 stink bugs hanging out at the top edge of 2 walls. It was also too small to comfortably set up our baby's crib. They changed our room and it was a lot better, but still smelled a bit moldy this time. The bathroom was bigger but still dirty. The wall paper was pealing in a few places and the carpet was questionable. Overall the place really needs a renovation. It was half the price of the Comfort Inn next door so there's that.
Being able to walk to the Ren Faire was a big bonus. I hate getting stuck in the traffic going to and especially leaving.
Stayed in October 2023
Reviewed: 5 October 2023
Alton
United StatesThe shower was torn up and I could see mold and holes in the walls. The mold extended out into the bathroom. The carpet was recently vacuumed but as I walked barefoot across it and saw that the bottoms of my feet were brown (I have pale skin). Also the carpet became more damp throughout the night, it started as dry, I don't know how it happened either. A mopvac would fix most of your issue but it would need to be used regularly. A bissel crosswave at least once a week but preferably between guests then leave the A/C on to dehumidify or open the room up on days with nice weather. Mattress could use a topper.
The Staff was extremely polite and friendly. The proximity of the hotel to Mount Hope made it easy to drink and walk to bed. Recent vacuuming. No signs of bed bugs that I could find (I looked hard just to be sure).
Stayed in October 2023
Reviewed: 13 September 2023
Linda
United StatesVery old but clean
Close to renaissance fair
Stayed in September 2023
Reviewed: 29 June 2023
Diane
United StatesThe carpet was dirty in the room; no shower curtain in the shower; there was a bug in the shower.
There was no breakfast.
Stayed in June 2023
Reviewed: 26 June 2023
Ann
United StatesThe bed and sheets seemed clean and the mattress was comfortable but the room itself was not very clean, and sure needs a facelift. I understand they are renovating a little at a time but the room we had was clearly not renovated yet. It was pricey considering the shape of the room, but you pay for location…walkable to the Celtic Fling! Also beware…the room we had (145) had a raised floor at the entrance that I did not see in the dark (no windows!) and tripped over, hitting my head pretty hard on the table ( see picture of raised floor below)
Proximity to Mount Hope Estate and Winery. The manager was very sweet
Stayed in June 2023
Reviewed: 24 June 2023
Jennifer
United StatesCan't help the smell of old cigarettes in the room.
Person at front desk was very kind and easy to work with.
Stayed in May 2023
Reviewed: 8 June 2023
Fisher
United StatesThe property needs updates including new carpet, new bedspreads, and comfortable mattresses.
The management is very nice and accommodating.
Stayed in June 2023
Reviewed: 11 May 2023
Glen
United StatesThe bed was comfortable and the lock system for the door worked well and the plumbing system worked very well, overall we enjoyed our stay!
Stayed in May 2023
Reviewed: 2 November 2022
David
United StatesThe rooms need a coat of paint and the flooring was coming up. It encouraged me to not walk bare foot.
There was no breakfast to review.
Stayed in October 2022
Reviewed: 7 October 2022
Quinlan
United StatesThe mattress was gross, filled with stains and dirt. There was no fitted sheet, just 2 top sheets. The bottom sheet looked like it hadn't been changed from the last person. It was full of dirt and little crunchy pieces of what I can assume were leaves. The shower was full of mold in all the cracks. The bathroom door had some kind of graffiti on it (not a big deal but unprofessional to leave there). Toilet and sink were fine but bathroom walls were a little beat up. Around 9 on our second day the power to our room went out except in the bathroom. That was very weird. But dirty is ok as long as there are no bugs. You get what you pay for.
We went looking for breakfast and didnt find any. Just a coffee machine in the lobby.
Stayed in October 2022
Reviewed: 6 September 2022
Diane
United StatesThe room I had was 119; and none of the lights worked; except for the light in the bathroom.
There was no breakfast.
Stayed in September 2022
Reviewed: 27 June 2022
Ken
United StatesThere was no trash can in room Cigarette butts on the floor, loose tiles in bathroom, air conditioner filter was filthy, entrance door looked like it had been broken into several times
Stayed in June 2022
Reviewed: 19 May 2022
Perry
United StatesDirty Towels in the room. Hotel needs to be upgraded. Smelled like pee near the lobby of hotel. Was looking for Hotel Front desk to get new towels but they weren't around. Room door was open when i walked in, TV didnt work, not clean rooms. Probably will never stay there again. I can go on and on.
Stayed in May 2022
Reviewed: 6 February 2022
Barbie
United Statesit needs to be updated, walls peeling , fixtures missing, carpet was old and warn , missing hair dryer, iron and iron board , it has potential to be very cozy it’s just not there yet
it needs to be updated, walls peeling , fixtures missing, carpet was old and warn , missing hair dryer, iron and iron board , it has potential to be very cozy it’s just not there yet
Stayed in February 2022
Reviewed: 20 November 2021
Donna
United Statesslept on top of covers with blankets from the car
location
Stayed in October 2021
Reviewed: 19 October 2021
Monty
United StatesAbsolutely appalling, almost ramshackle! 1st room had graffiti on one wall, no mirrors and was filthy. 2nd room offered wasn't much better (only marginally cleaner and toilet kept backing up... there was a plunger next to it so this is obviously an ongoing problem/shower not working properly) but I had no options locally, hotel-wise. I remembered staying here several years ago (different owners) and it has CERTAINLY changed. Front desk person was fabulous and accommodating, but things went downhill from there. The property has seemingly slipped from "low budget" to "no budget" and that's a shame. It used to be a great place to stay! But never again.
Stayed in September 2021
Reviewed: 1 October 2021
Unknown
United StatesBeing accused of something I didn’t partake in and being told I had to leave or the cops was going to be called. is this a place of business where youre trying to make money or is it a hangout where they pick and choose who stays or who can check inn which is also another reason as to why they don’t make money!
some of the residents that live there were really cool I met some genuine people during my stay there.
Stayed in September 2021
Reviewed: 13 September 2021
Samantha
United StatesWe had no hot water while there, and the hotel front desk had to let us into our room all weekend because they didn't have room keys. Never said anything prior to checking in even though they have reached out to me the day of check in asking what time we were arriving
Stayed in September 2021
Reviewed: 13 September 2021
Tori
United Statesthe shower was dirty, there were other peoples hair over the shower floor and curtain. The bed was so hard and uncomfortable and there was a very musty smell in our room
very close to renn faire, great price and friendly staff!
Stayed in September 2021
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