9301 West Fort Island Trail, Crystal River, FL 34429, United States
#26 of 32 hotels in Crystal River
Guests' ChoiceBased on 622 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
8.8
Facilities
6.9
Staff
8.0
Value for money
6.6
Free WiFi
7.3
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End of dialog contentReviewed: 8 April 2024
Joel
United StatesMy son cut his foot badly in the pool ( broken water feature at the bottom of the pool )
Property was fantastic, my son cut his foot badly in the pool ( broken water feature at the bottom of the pool ) . Rooms were nice, food was good, bar help and facilities was good, wait staff was good . Front desk needs more help, freedom boat club at that location was awesome, really nice value.
Stayed in April 2024
Reviewed: 7 April 2024
Eric
United StatesThe room was dirty mirrors had hand marks on them counters. Had coffee stains on them. Hair in the shower were sticky. Try to talk to housekeeping, but no English and gave me dirty looks I understand everything was outdated, but it could’ve at least been clean. What a shame.
I liked its location on the water
Stayed in April 2024
Reviewed: 6 April 2024
Gormley
United StatesUnder staffed presently but it’s hard times so be patient
Great location, lots of activities, great pool and friendly staff.
Stayed in April 2024
Reviewed: 19 March 2024
Sigrid
United StatesOverpriced! Restaurant staff was unfriendly.
Just a standard resort. hotel. Overpriced. check in at 4 instead of 3 like most hotels
Stayed in March 2024
Reviewed: 15 March 2024
Patrick
United StatesOlder property- that clearly has the right intention but its just old.
It had all the activities - adventure center. Pool- etc The rooms had no carpet- which was great- and you could smell the thorough cleaning they gave it before we entered.
Stayed in March 2024
Reviewed: 5 March 2024
Elizabeth
United Statescouldnt get toilet paper.......sounds weird but none in first room #170 and none in public restroom off lobby
beautiful building
Stayed in March 2024
Reviewed: 20 February 2024
Phillip
United KingdomA little tired in places but still a lovely place to stay
Pool, surroundings and pelicans
Stayed in February 2024
Reviewed: 17 February 2024
Noreen
United StatesReally nothing. Restaurant there a bit pricey and lunch not worth it. Food not that good
Location
Stayed in February 2024
Reviewed: 14 February 2024
Lucia
BrazilLots of noise, got only 1 bed for a party of 3, website had wrong hours for the breakfast and staff really didn't seem to mind.
Stayed in February 2024
Reviewed: 10 January 2024
Stephanie
United StatesIt’s a little worn out and could definitely use some updates. This was most obvious in our bathroom.
I liked the ambience and the fact that there were multiple activities available onsite.
Stayed in January 2024
Reviewed: 8 January 2024
Christopher
United StatesRestaurant/ Breakfast was not up to par, but that could have been a one time thing, the rooms could use a little more updating (perhaps a recaulking or Grout in showers and possibly replacing some showers or tub basins with new.)
The resort is in one of the most beautiful locations and has so much to offer. I can't honestly say anything bad about the place but would like to mention that it has the potential to be so much more than it is. Plantation Resort first caught my eye online with the beautiful photos and proximity to the 3 sisters' springs. Upon check-in, I noticed the lobby felt like I traveled back in time. A beautiful round staircase leads upstairs, and the dining room and bar were just off to the side. The hotel has a little bit of an antiquated feel, but that's what I was hoping for! The resort has so much to offer, from massages to outdoor activities, restaurants, a bar, and plenty of places to sit and enjoy the water. We weren't 100% satisfied with our first room due to the noise and location, but the front desk was happy to accommodate and moved us to a suite with a king bed! The customer service and staff are all amazing, and the hotel/ resort definitely has the potential to be the nicest resort in the area. Beds were clean and comfortable, food was ok (maybe go elsewhere for breakfast), and the staff and resort grounds are second to none. I will definitely be staying here again next time I come up to visit my brother.
Stayed in January 2024
Reviewed: 6 January 2024
Charles
United StatesMy room had not been dusted, the rooms weren’t sound proof f, we had a big gap under the door leading to the hall, the hallways were tile and very loud, we could hear conversations in the hall and adjoining room. Need sound proofing!!! A huge distraction.
Loved all the amenities on the property - the tours, swim with manatees, tiki bar, pool, jacuzzi, activities, Location, golf course and helpful staff.
Stayed in January 2024
Reviewed: 2 January 2024
Franklin
United StatesFacility was rundown in the hotel part. Did not match the advertising pictures
Stayed in December 2023
Reviewed: 1 January 2024
Jacob
United StatesOur key card did not work for our outside seating area door. And we couldn't get in through our front door bc we put that lock on inside the door. It took a long time for my husband to find someone to help us get in, and we were cold and wet from the pool. The restaurant food was not that great, and the homemade bright blue and red tortilla chips I had were definitely not homemade. Service was very slow, as well.
The outside environment was nice, just a bit muddy after the rain. I also think we came during some renovations. Our room was fine, but we could clearly hear the room next to us- their talking and their tv. The location was conveniently near the manatee attractions.
Stayed in November 2023
Reviewed: 30 December 2023
Christopher
United KingdomRefurbishment is mostly finished but details remain and dining area could be improved further.
Spectacular location, great facilities, comfortable room and friendly helpful staff. Adventure Centre very good.
Stayed in December 2023
Reviewed: 29 December 2023
Jo
United StatesWe were not able to get in our room until 6 pm. Met family there and wasn’t anywhere comfortable to visit Manager suggested outside where it was drizzling and cold
Beautiful grounds
Stayed in December 2023
Reviewed: 7 December 2023
Matthew
South AfricaPool was closed after dark due to the lights being out, so no swimming or hot tube after hours.
Right on the river which was great! The views were amazing.
Stayed in November 2023
Reviewed: 2 December 2023
John
United KingdomThe Tiki Bar was closed all day and night. Our room was supposed to be recently renovated but the paintwork was old and chipped. Our tv didn’t work but they sent for a technician who finally managed to get it going. In the tea/coffee/sugar basket they only provided powdered milk. No liquid milk sachets. At the price we paid, they should have provided complimentary bottled water per person. Noisy fridge.
Breakfast and the breakfast staff. We had a riverside view which was nice. Lots of towels. Linens were good. Plenty of pillows.
Stayed in December 2023
Reviewed: 27 October 2023
Chris
United KingdomVery dated inside, but just starting renovation works
Location to water front
Stayed in October 2023
Reviewed: 15 October 2023
Martin
DenmarkOld. Could really use an upgrade or just basic paint
It works for the purpose.
Stayed in October 2023
Reviewed: 5 October 2023
Stephanie
United StatesThe resort restaurant,pool & hot tub were out of service as a result of damage from Hurricane Idalia. Nonetheless, our stay was fantastic & more than memorable thanks to all the exceptional staff members!
We we're given exceptional service to help us enjoy our 16th anniversary! Aylin at the front desk went above & beyond with special arrangements for us! We are so greatful we chose to stay at the Plantation Resort for our stay in Crystal River!
Stayed in October 2023
Reviewed: 2 September 2023
Andrew
United StatesThey could have done a better job in letting guests know the situation due to hurricane. We tried multiple times to call. The phone answer with the standard message but we couldn't get hold of anyone. They should have changed the message to inform guests. Or put something up on their website. Or send out mass text message. We drove all the way down there without knowing what we would run into.
Considering it was in the aftermath of hurricane Idalia, the staff was great. But one of the amenities were available.
Stayed in September 2023
Reviewed: 27 August 2023
Lameece
United StatesMany details not tended to which I would have expected from a property marketing as a timeshare: mildew on bathroom ceiling, all hallways needed vacuuming and wet wash, stained linens, bath faucet would not completely turn off, rust etc.
Canal view, walkable paths, nice pool area, huge room with 2 beds and pull out, friendly staff, lots of amenities!
Stayed in August 2023
Reviewed: 27 August 2023
Spence
United StatesThey put use in a section that was being remodeled, and the rooms weren’t comfortable
It was a beautiful property
Stayed in June 2023
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