260 Bristol East Road, Bristol, VA 24202, United States
#7 of 20 hotels in Bristol
Guests' ChoiceBased on 673 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
8.9
Value for money
8.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 June 2024
Barbara
United StatesSomehow got a handicapped room so bathroom was a bit crowded with the shower seat.
Bed was comfortable, everything worked fine.
Stayed in June 2024
Reviewed: 5 June 2024
Pettry
United StatesThe not cleaning of the room and having to ask for fresh towels.
A great location and value for the money
Stayed in May 2024
Reviewed: 3 June 2024
Mccoy
United StatesSmell in hall way
Stayed in May 2024
Reviewed: 2 June 2024
Brenda
United StatesClean nice rooms. Friendly staff. Decor slightly outdated. Room temperature would not cool down nor the entire hotel. Very warm. May need a little work on the AC.
Stayed in June 2024
Reviewed: 1 June 2024
Robert
United StatesWifi could have been a better. Breakfast could have been more diverse. Fresh fruit perhaps?
The location was very easy to get to and get around the city. The staff were pleasant and accomodating. I also liked that I could see my vehicle from the rooms window.
Stayed in May 2024
Reviewed: 29 May 2024
Susan
United StatesOffer decaf coffee in your continental breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Richard
United StatesSmell of smoke was throughout the hallways.
Clean
Stayed in May 2024
Reviewed: 21 May 2024
Dryburgh
United StatesNothing … all good
Mr. Patel at the front desk. Kind, polite and welcoming. Did his job professionally with a kind smile.
Stayed in May 2024
Reviewed: 8 May 2024
Boldt
United StatesRoom and bathroom were small, a/c loud
New, very clean, well maintained, friendly service
Stayed in May 2024
Reviewed: 4 May 2024
Luci
United StatesOdor, and terrible view. Area seems to be going down.
Quiet
Stayed in April 2024
Reviewed: 4 May 2024
Walter
United StatesBreakfast was very good .Staff very friendly
Stayed in May 2024
Reviewed: 29 April 2024
Tashka
United StatesClean and convenient. The bed was super comfortable 😁
Stayed in April 2024
Reviewed: 28 April 2024
Sandra
United StatesSmall roam
Location, professional staff, free breadfast, comfortable bed
Stayed in April 2024
Reviewed: 26 April 2024
Patricia
United StatesBeds were hard
Close to highway
Stayed in April 2024
Reviewed: 22 April 2024
Ava
United StatesSomeone above us on the 3rd floor was so noisy that we were awakened at 3 a.m. with stomping, jumping, and hoopla. The bathroom sink wasn't draining properly; needs to have the drain cleaned. Lighting could use some improvement.
Location for the conference we attended was convenient. The towels were in good condition. Our room had coffee supplies which is a necessary item for our family. No highway noise was noticed even though we were very close to Route 11 and Interstate 81.
Stayed in April 2024
Reviewed: 17 April 2024
Marlyn
United StatesDried substance that looked like feces smeared on bathroom door. Maid missed it during clean up. Everything else was clean.
Breakfast was great! Convenient location.
Stayed in April 2024
Reviewed: 16 April 2024
Trevor
United StatesRoom was a little dirty Drywall by bed frame Shower and toilet weren't cleaned properly Pool wasn't open Loud noise from hallway
Bed was comfortable Close to restaurants Right off 81 Good value for short stay
Stayed in April 2024
Reviewed: 11 April 2024
Heather
United Stateseasy on off interstate 81. very pleasant staff. clean room, comfortable beds. normal choice of breakfast items.
Stayed in April 2024
Reviewed: 10 April 2024
Jeremy
United StatesThere was a pool of water in the eggs but they were very crumbly and didn't stay together. The view from our room looked like a deserted lot but we were only there for one night so no big deal. The one tile in our bathroom (room 219) moved and popped every time you put weight on it.
Room was very nice upon entering and made us feel welcome and secure. We appreciated the breakfast. We liked how close it was to the highway. The attendant was kind and pointed us in the right direction.
Stayed in April 2024
Reviewed: 10 April 2024
Nancy
United StatesBreakfast
Stayed in April 2024
Reviewed: 3 April 2024
Sonja
United Statesbreakfast looked great but i didn't eat. hotel was super convenient to gas stations, restaurants, etc. enjoyed my stay!
Stayed in April 2024
Reviewed: 19 March 2024
Mary
United StatesBreakfast was not very good and everything that was meant to be hot was cold.
Stayed in March 2024
Reviewed: 18 March 2024
Carolyn
United Statesroom was small but definitely fit for our one night stay.
it was very convenient . Easy access and staff was very nice
Stayed in March 2024
Reviewed: 12 March 2024
Sergei
United StatesEverything was fine
Nice and cozy
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content