4111 Broadway Avenue, Boise, ID 83705, United States
#27 of 81 hotels in Boise
Guests' ChoiceBased on 216 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.6
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 2 August 2023
Fielding
United StatesThe room smelled musty. The door was not squared, so I had to lift it to get it to shut. The beds were too hard, and it's located by a 24hr truck stop.
The front desk clerk was very professional and helpful. She was a very nice lady and helped me on the price and gave me the lower rate.
Stayed in August 2023
Reviewed: 28 July 2023
Michelle
United StatesNothing bad to say
It is great the only place I will stay in Boise definitely my home away from home and the staff are always welcoming and friendly
Stayed in July 2023
Reviewed: 23 July 2023
Rod
United StatesDon’t really have anything negative to say about the property.
Very clean and updated. Breakfast was good. Very quiet. We had a 2 queen room that was quite spacious. Overall was very nice!
Stayed in July 2023
Reviewed: 18 July 2023
Branden
United StatesStaff was great minus they need to communicate better. We had to give a $100 cash deposit but was not told that prior to showing up. Also housekeeping has to check your room before you leave and we weren't told that as well. Would have left time for that if we would have known.
Stayed in July 2023
Reviewed: 13 July 2023
Charlene
United StatesCheck in was exceptional. Attendants were super friendly and helpful
Stayed in July 2023
Reviewed: 12 July 2023
Kellie
United StatesIt wasn’t very clean and the doors to the outside never locked. Felt very unsafe
Staff were incredible; so nice and welcoming!
Stayed in July 2023
Reviewed: 30 June 2023
Carol
United StatesWe stayed at the hotel 2 times, June 3rd and June 10th. On June 3rd, the front desk person couldn't find our reservation and didn't seen to know what she was doing. On June 10th the front desk person seem to be even bothered to have to stand up from sitting in the back to come help us check in. They were short staffed and we had to come to the front desk if we needed something, and the person at the front desk just seemed bothered by easy requests. ....TERRIBLE COSTUMER SERVICE. They were short staffed. The pool and jacuzzi areas were dirty. The pool was was freezing! The pool towels were so small, they could barely cover my toddler. The tub in the room wasn't draining fast enough and the water just pilled up when we took showers. So gross. The breakfast selections were awful too.
The size of the room was decent.
Stayed in June 2023
Reviewed: 26 June 2023
Tumlinson
United StatesTelevision was not working properly. Was charged for 2 rooms when my brother and I both requested to pay separately.
Breakfast was delicious
Stayed in June 2023
Reviewed: 9 June 2023
John
United StatesYou can hear the Highway noise fairly well if you turn off the A/C. This didn’t bother me, however I could see it bothering someone who’s a light sleeper.
The hotel staff was polite and helpful checking in. The king suite is massive and has everything needed for someone traveling for business. Ideally located right next to I84.
Stayed in June 2023
Reviewed: 7 June 2023
Reed
United StatesPeople sleeping in there cars in the parking lot.
Everything my room was huge. Staff was great helping me . And the pool was nice .
Stayed in June 2023
Reviewed: 6 June 2023
Michelle
United StatesI always love staying here great staff friendly and welcoming everytime I travel the only hotel I will stay at
Stayed in May 2023
Reviewed: 23 May 2023
Regina
United StatesChecking in better. Other person said there was blood on the bed
They could not find my reservation locked me out of my room. They woke me up at 8am ti find out who was sleeping in the room we were in.
Stayed in May 2023
Reviewed: 9 May 2023
Steven
United StatesRoom was never serviced during stay.
Stayed in May 2023
Reviewed: 8 May 2023
Lynn
United StatesThe rooms were clean and had anything we needed except a hairdryer and alarm clock in the handicap room
Stayed in May 2023
Reviewed: 7 May 2023
Elizabeth
United StatesIt is right in the freeway. But the sound wasn't too bad
The breakfast was great the staff super friendly and helpful.
Stayed in May 2023
Reviewed: 3 May 2023
Jennifer
United StatesI loved everything about our stay
The staff was very friendly
Stayed in May 2023
Reviewed: 26 April 2023
Angela
United Statesn/a
This was literally a last-minute and late-at-night booking and the front desk manager was very helpful and accommodating. This brought my stress level down immensely. I was so grateful!
Stayed in April 2023
Reviewed: 26 April 2023
Denny
United StatesNot much, very poor service, not much of a breakfast
Stayed in April 2023
Reviewed: 18 April 2023
David
United StatesWe experienced no negative issues
everything, staff, spotless though out. hot tube was fantastic after a 12 hour drive. The breakfast was the best of any hotel we've stayed in during our 20 day road trip.
Stayed in April 2023
Reviewed: 13 April 2023
Reed
United StatesEverything
Stayed in April 2023
Reviewed: 7 April 2023
Waters
Abkhazia, GeorgiaGreat spot. Good service.
Stayed in April 2023
Reviewed: 28 March 2023
Tarik
United Statesnice clean and stuff is helpfull
Stayed in March 2023
Reviewed: 19 March 2023
Ricardo
United StatesEverything about the hotel is excelente in every way..recomend for family and friends ❤️
The breakfast 😋 was good 👍..and good service 👌
Stayed in March 2023
Reviewed: 5 March 2023
Cipriana
United StatesThe staff was amazing. Originally had a room at Rodeway but my reservation was messed up..no way I was staying with 3 kids in a single queen room. Went in to Hotel 28 and had a better more suitable for my children and I! Thank you
Stayed in March 2023
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