2500 McCue Road, Houston, TX 77056, United States
#219 of 433 hotels in Houston
Guests' ChoiceBased on 368 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.1
Facilities
7.7
Staff
8.2
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 20 June 2024
Sabrina
United StatesWhen we checked in we were asked if we were parking on the property, we replied yes. At no point were we told that we would be charged $16 a day. There was ample parking in the street and had we known we would have saved ourselves the fee and parked there. This should have been stated up front and not something i discovered on my bill after we had already left.
The property is clean and in good condition. The location is great, literally a short walk down the street to the Galleria Mall which has lots of shops and places to eat. The rooms are very large in size. The breakfast was decent.
Stayed in June 2024
Reviewed: 13 June 2024
Ekene
NigeriaLocation
Stayed in June 2024
Reviewed: 3 June 2024
Marcos
United StatesPillows should have better quality
Fair price, lovely staff convenient location and big rooms
Stayed in May 2024
Reviewed: 24 May 2024
Kimberley
United StatesBathtub could have used a plug. Air con a bit noisy.
Fantastic breakfast and excellent staff!
Stayed in May 2024
Reviewed: 16 May 2024
Marcelo
BrazilLoud noise of the AC
Great location, good breakfast and very good cleaning of the room.
Stayed in May 2024
Reviewed: 13 May 2024
Louis
United StatesThe elevator way in the back corner is a potential security concern. Anyone off the street can walk through the front gate and stalk and corner someone. Also, you really need to cover/hide the white free-standing toilet at the front of the garage. Really not a good look.
The hotel is a gem, nestled on a quiet street across from The Galleria Houston. It has been fully upgraded with modern touches in the rooms. Bed was very comfortable. The front office staff were helpful and made sure that there was a follow up to one concern with the room keys. The complimentary breakfast was above normal.
Stayed in May 2024
Reviewed: 11 May 2024
Nassir
Saudi ArabiaFacility old
Location
Stayed in April 2024
Reviewed: 11 May 2024
Nassir
Saudi ArabiaElevators are slow
Close to Galleria
Stayed in May 2024
Reviewed: 22 April 2024
Nassir
Saudi ArabiaA little old buildings
Spacious and clean, close to galleria
Stayed in April 2024
Reviewed: 14 April 2024
Jack
United StatesJacuzzi wasn’t working
Location was great
Stayed in April 2024
Reviewed: 2 April 2024
Erick
MexicoI found a cockroach in my room
Location, confortable and room size
Stayed in March 2024
Reviewed: 12 March 2024
Ramsahai
Trinidad and TobagoI had requested a late check out of 5pm on Friday 8th March and was grated this by the person at the front desk. this was requested on the morning of 5th March and this was confirmed. Only to be told on Friday 8th that they dont do 5pm check outs and had to vacate the room by 3 pm.
Break fast was excellent but maybe need a little bit more variety...nothing too extravagant, but more variety
Stayed in March 2024
Reviewed: 27 February 2024
Mada
United StatesThey handed us a paper saying there would be no hot water in the morning after we checked in. That should've been disclosed upon reservations or they could've moved us to another property. Was not pleasant surprised
Comfortable bad. Large room. Good breakfast Excellent location
Stayed in February 2024
Reviewed: 15 February 2024
Latrina
United StatesThey didn’t inform me ahead of time that the kitchen was fully stocked. I wasted money on paper plates and cups and etc..
I liked that it had a private fence around it. It was very clean and comfortable
Stayed in February 2024
Reviewed: 18 January 2024
Katherine
BahamasBreakfast options could have been better
Stayed in January 2024
Reviewed: 8 January 2024
Caio
BrazilNothing
Good accommodation
Stayed in December 2023
Reviewed: 3 January 2024
Hayden
AustraliaThe sofa bed was a little uncomfortable for an old fart like me
Location
Stayed in December 2023
Reviewed: 9 December 2023
Merl
PalauGood location
Stayed in December 2023
Reviewed: 26 November 2023
Erica
United StatesCarpets need a good cleaning
Convenient
Stayed in November 2023
Reviewed: 23 November 2023
Tolulope
United KingdomWe needed a room with a shower because of my use of crutches but none was provided and I requested for it weeks before arrival . I wish I was emailed to say none was going to be available.
The room
Stayed in November 2023
Reviewed: 21 November 2023
Akin
United StatesThe Residence Inn is worth the money you pay. The reception desk is very friendly and accommodating.
Stayed in November 2023
Reviewed: 31 October 2023
Robin
MauritiusExcellent location - next to the Galleria
Stayed in October 2023
Reviewed: 28 October 2023
Donald
NigeriaStairways smell was not too good.
Satisfactory
Stayed in September 2023
Reviewed: 3 October 2023
Ibrahim
Omannothing
Staff exceptionally well , front desk , ambient location , quite room
Stayed in September 2023
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