5 Allen Street, Chinatown, New York, NY 10002, United States
#192 of 429 hotels in New York
Guests' ChoiceBased on 842 hotel reviews
8.4Cleanliness
8.7
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
9.2
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 16 August 2025
Paulina
PolandZa malutkie pokoje
It is ok :)
Stayed in August 2025
Reviewed: 9 August 2025
Anna
United StatesTwo nights in a row, we had guests up arguing loudly all hours of the night. There was only one staff member working, and he was unavailable to help.
Good location, close to many amenities
Stayed in August 2025
Reviewed: 9 August 2025
Silvio
SwitzerlandVery kind receptionist who helped us so much with our bicycles!
Stayed in August 2025
Reviewed: 8 August 2025
Andres
United StatesThe rooms were a little small as all new yor is but the service was excellent. They were willing to hel in anyway, they cleaned the room every day and leave water and snack everyday as well!! It was a great experience
Stayed in July 2025
Reviewed: 6 August 2025
Ubon
BermudaClean and friendly
The picture of the place looks very nice, However when I booked over all the staff were very nice and friendly.
Stayed in July 2025
Reviewed: 6 August 2025
Caroline
United KingdomClean facilities, room was made up every day. Good shower gel.
Stayed in August 2025
Reviewed: 1 August 2025
Brianna
United StatesThe shower didn't have a ledge and you had to maneuver the curtain to not soak the entire floor. We had neighbors who were loud and banging around every morning before 5am. I had a hard time going back to sleep.
The location was good. It was close to the subway and close to good food. Very friendly and helpful staff. We could easily get anywhere we wanted to go. Our room was kept very neat. We had fresh towels and cleaned bathroom daily. They left us bottles of water daily. The price was fantastic. We felt completely safe there. I'm a woman with a teenage daughter so safety is important.
Stayed in July 2025
Reviewed: 29 July 2025
Renata
NorwayThe room was originally located in the basement, which we were not informed about in advance. We had to raise the issue with both Booking and the hotel. Thankfully, we were eventually given a standard room with a window and proper amenities.
The location, coffee 24/7
Stayed in July 2025
Reviewed: 24 July 2025
Alan
United KingdomTiny room,
The location was ideal. 24 hour reception.
Stayed in July 2025
Reviewed: 21 July 2025
Igor
United StatesThe cleaning provided by the maids varies in quality from one maid to another.
If you know Chinatown in Manhattan, you'll appreciate how good this place is compared to others. It's close to downtown, the Financial District, and several subway stations. Some rooms—like the one we had—offer a great view of the Manhattan and Brooklyn Bridges right from the bathroom. This adds a unique cultural value to the hotel. The hotel has an agreement with a community center two or three blocks away, allowing guests to use a gym for free. The gym is excellent, especially if you want to exercise regularly during your stay. Just make sure to take advantage of this opportunity. Don't forget your ID on your first visit—ask the gym management for a temporary membership card. Once you have it, you can access the gym at any time for free. One block away on the same street, there's a good laundromat called Grandma's Laundromat where you can do your laundry very cheaply.
Stayed in July 2025
Reviewed: 20 July 2025
Neelab
Trinidad and TobagoThe hotel was in a nice location. The bus and subway station was close by which was awesome. The staff was very courteous and pleasant. I will definitely stay again. Much love from Trinidad & Tobago 🥰
Stayed in July 2025
Reviewed: 19 July 2025
Aimee
United StatesFresh towels every day!
Stayed in July 2025
Reviewed: 13 July 2025
Minnie
United StatesThe staff were nice, but we were hopeful to be able to check in early. We never got a call at all that our room was even ready. We just decided to come back and inquire and luckily it was, but after the normal check in time. The AC took a lot of time to cool the room and someone was sent up to check it, but he didn't speak English so we weren't sure what happened. Eventually it cooled off.
Great location!! Also, it was nice to be able to leave our luggage since we arrived on a red eye flight very early. No frills, but super value kind of hotel.
Stayed in June 2025
Reviewed: 10 July 2025
Vedula
United StatesOne of the rooms was extremely small.We requested for an upgrade. Didnt get one.
The location was good to start off with.The staff was friendly and flexible.
Stayed in July 2025
Reviewed: 4 July 2025
Ali
FranceThe room was smaller than we have expected.
The was cleaned every day and we had everything we needed. The personnel are very welcoming and very helpful. I definitely recommend this hotel if you wanna be close to everything.
Stayed in June 2025
Reviewed: 4 July 2025
Stephanie
United StatesThe elevator broke on our first day and was out through the evening into the next morning. Of course, we were on the 9th floor and making that trek is not advisable as many times as I did it. We joked they should make t-shirts that say "I survived a broken hotel elevator in NYC". That being said, everything else was just perfect. The staff was wonderful, the view of the bridges from our room was majestic and the location was so great that we will ALWAYS stay in Chinatown on future trips. In fact, we'll probably just stay here again.
Stayed in July 2025
Reviewed: 3 July 2025
Mariette
United StatesSheets could have been smoother
Very clean, very professional
Stayed in July 2025
Reviewed: 2 July 2025
Elizabeth
United KingdomEverything was great
The location was great, the staff were friendly and professional, and it felt safe, comfortable and welcoming.
Stayed in June 2025
Reviewed: 24 June 2025
Adriana
ColombiaGood relation benefit-cost
Stayed in June 2025
Reviewed: 24 June 2025
Frank
GermanyLocation
Daily cleaning service, daily complimentary water and snacks.
Stayed in June 2025
Reviewed: 22 June 2025
Andrea
CanadaClean and welcoming but the staff in the am was rude and dismissive locked us out and then asked the reservation after just talking to us.
Stayed in June 2025
Reviewed: 20 June 2025
Alyse
United StatesHallway noise leaks through the door pretty clearly but it wasn’t terrible. We still slept just fine.
The room was very nice and had everything we needed. The shower was spacious. It’s in a good location with a parking garage close by and conveniently located close to a subway station to get uptown!
Stayed in June 2025
Reviewed: 20 June 2025
Kyle
United StatesI stayed at Level C and it was very noisy during the morning time.
Location was great and staff were really friendly.
Stayed in June 2025
Reviewed: 16 June 2025
Juliana
United StatesThere was nothing I didn’t like.
Great staff, clean hotel and good location
Stayed in June 2025
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