When I arrive after a very long trip my expectations of where I am staying was not met at all The bed was comfortable , room size decent , location good Was in need of decorating too

The man on the desk was unhelpful , disrespectful and argumentative No customer service skills at all No smile or welcome greeting

Stayed in May 2024

Shuttle only from 7 to 7 so early departure or late evening arrival requires a $20+ taxi for the 5 min ride

Location

Stayed in April 2024

The toiletries, towels, and garbage were not replaced during our entire week stay. The chairs in the room were filthy. There were cigarette burns in the sheets. One side of the bed didn't have an outlet because it was taken up by the microwave and freezer burnt fridge.

Price was definitely you got what you paid for, cheap. Walking distance of public transportation and SEATAC.

Stayed in April 2024

Bare essentials for a good price. Very close to airport but no jet sounds in building!

Stayed in April 2024

Very close to airport. Airport shuttle bus service is provided 7am-6:30pm.

Stayed in April 2024

The welcoming

I like the proximity to airport and the commode toons. Need friendlier staff

Stayed in April 2024

The older dark feel. Noisy heating/cooling unit.

Proximity to airport and Breakfast at Denny's. Functional setting for basic needs with soap, towels, fridge and microwave oven. Even with limited airport shuttle 7AM to 7 PM

Stayed in March 2024

I am yet to get my 100 dollar deposit back. The facility is in need of some repairs and renovation

I was able to check in and check out without any trouble. The place was decent for a night's stay. It was nice that they were willing to store my luggage as I toured Seattle for some little time before my flight. the location is fantastic.

Stayed in March 2024

My $100 deposit not returned

I have not my $100 deposit return Granville. 3223536507

Stayed in March 2024

Security Deposit. They need to update the facility.

It was close by to my worksite

Stayed in March 2024

Walls and some woodwork could have been better painted. An appliance, blow drier was not in good condition, was held together with packing tape. Had to ask for room cleaning and replacement of used towels and bed linens.

Room was clean, bed was a little firmer than my own but comfortable. Microwave and fridge in room both worked well. Shower had plenty of hot water. Television had good selection of channels including some premium channels. In room heating amd cooling .

Stayed in February 2024

no shuttle to airport from 7p.m. to 7 a.m. Somebody smoke in non smoking room, has to change room

Stayed in February 2024

No coffee machine but soda machine was $1. Not mich restaurant in the area

If you juat need a room to sleep or tight budget this is it. No special accomodations here. I nothing special but it was quiet. Old hotel but suited me well. The staff was very nice. For a quick stay and affordable.

Stayed in February 2024

Very outdated, no coffee in the room, coffee in the lobby was burnt. First and second day house keeping left everything in the hallway, entry door lock didn’t work.

Good value , not a bad location

Stayed in January 2024

Staff that believes it is OK to run their mouths at guests.

Decent location. Shuttle service.

Stayed in January 2024

I called four times from the phone at the Airport #19. I ended up taking a cap, which was very expensiv and I would have liked the reception to have taken my call when I arrived

Close to the Airport Nice to be driven back to Airport

Stayed in December 2023

The $100 deposit for potential room damage is irritating since it isn't communicated before booking. It takes nearly a week to be refunded.

Very close to airport and has shuttle for 12 hour period.

Stayed in December 2023

1. The cleanliness was definitely questionable. 2. The Shuttle to the airport only operates 7am-7pm

How close it was to the lightrail station for SeaTac, I was able to walk over and back.

Stayed in December 2023

I was surprised to have a $250 damage deposit hold on my cc for several days. I have not experienced such a high deposit before.

It was low budget and showed worn down. But was clean.

Stayed in November 2023

No food on-site, although could order food in

Able to walk to airport from hotel.

Stayed in November 2023

I chose this hotel because they had a complimentary shuttle service from the airport to the hotel. But they didn't answer when I got to the shuttle phones. Calling the hotel separately I was told that the shuttle only runs until 7pm! The taxis have a standard rate they are required to charge of $25 and paying that extra amount pretty much ate up anything I saved by staying at a lower rated hotel! The owner is not taking good care of this hotel. The very first thing I saw was a loose tile trying to fall from the edge of the building into the walkway. The lobby looked dingy and the clerk standing behind a clear protective shield made it look more like I was at a back street pawn shop than at a hotel near an international airport. The clerk turned out to be really nice and didn't deserve the ominous impression the hotel structure gives. Had I not made reservations with a pledge to pay I would have gotten back in the taxi and left. After checking in I walked - struggling to pull my luggage along - across a series of rubber pads (presumably in place to keep the noise down) and turned down a dingy hallway. My door stuck when I unlocked it and it was pitch black inside once I got the door open. Turning on the lights didn't help much. Everything looked dirty to my eyes. The carpet was very dark; difficult to tell how much was ancient dirt and how much the original color. The bedspreads were very garish and made the room look even more like the setting of a crime show. There was no coffee pot or tea tray. No microwave and I didn't bother to check if the mini-fridge actually worked. I was exhausted from a long international flight so, despite my concerns over bedbugs and other vermin, I curled up on the bed and pulled the spread over me and slept until my bladder said I had to make a move.

In the bathroom there was no sign of any kind of bug. Not even any spiders. It obviously wasn't freshly painted but it was as clean as scrubbing could make it. The sink (outside of the bathroom) was also clean and reasonably stocked. I realized the room was so cold because I was being trusted with turning on the heater - which I did. I finally pulled back the covers; the sheets and pillows looked perfectly clean so I got into bed properly and got more sleep. The mattress was comfortable and so were the pillows. In the morning I pulled back the curtains and had the parking lot as the view. When I checked-out the clerk was again kind and helpful. Coffee and hot water were available in the lobby so I fixed a cup of tea while waiting for the shuttle bus to be ready for its airport round. The shuttle driver was a bit brusque but made sure he knew which airport entrance we needed and got us there in good time.

Stayed in October 2023

except the 100$ deposit that isn't refunded for 5-7 business days.

cost,

Stayed in October 2023

Driving directions stink. Both my Ubers got lost.

Location

Stayed in October 2023

The faucets need some man handling to turn the shower on/off, but it worked. Coffee is only served in the lobby from 6am-10am but checkout is until 11, so it'd be nice if there was coffee on the way out for night owls who check out at 11.

Location is great, shuttle driver was very friendly

Stayed in October 2023