2961 State Route 9, Saratoga Springs, NY 12020, United States
#23 of 30 hotels in Saratoga Springs
Guests' ChoiceBased on 766 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.2
Staff
8.2
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 15 December 2022
Autumn
United Statesthe front desk gentleman not up to par with ada regulations and made the stay extremely difficult for my sister who is handicapped and kind of smirking and saying with“whatever you’re problems are” as she is Down’s syndrome. Didn’t Didn’t offer any type of help and almost enjoyed seeing us struggle. Also said my service animal not allowed in lobby which is asinine if I need to be there to check in etc. I had asked for staff ahead of time to make my sister feel special for her birthday and their want even any happy birthday even when mentioning it, just poor humanity.
the owner and his wife very friendly
Stayed in December 2022
Reviewed: 7 December 2022
Sally
United StatesSliding glass windows were pretty dirty
Clean and quiet room
Stayed in December 2022
Reviewed: 24 November 2022
Ac-p
United StatesIt suited us just fine.
Clean, affordable, and convenient.
Stayed in September 2022
Reviewed: 17 November 2022
Jeffrey
United Statespool was not heated so the water was too cold to swim ( in November) spa was warm but did not work as a spa , just a hot tub,some exercise machines did not work, hair dryer did not work,
location and price
Stayed in November 2022
Reviewed: 16 October 2022
Carlmonster
CanadaIt looked like the bathroom was mid renovation. The tub has several layers of enamel visible and there was trim missing under the window.
The room was spacious and clean and comfortable and the staff we encountered were very friendly.
Stayed in October 2022
Reviewed: 14 October 2022
Deborah
United Stateslook above
Bed was very comfy and clean but room counter and behind bed stand was dirty and top of headboard was dirty and bathroom counter was filthy. There was no smells which was a plus.
Stayed in September 2022
Reviewed: 1 October 2022
Lyn
United Kingdomreasonably priced
Stayed in September 2022
Reviewed: 1 October 2022
Gail
United Statespool was too cold in September.
Quiet, pretty, rural, friendly, comfortable.
Stayed in September 2022
Reviewed: 23 September 2022
Passino
United Statesoutdated
location
Stayed in September 2022
Reviewed: 16 September 2022
Melissa
United StatesQuick and easy check in. Pool and whirlpool were exceptional. Very quiet stay.
Stayed in September 2022
Reviewed: 16 September 2022
Richard
United Statesbathtub could use a better cleaning.Showerhead needed replacement, bath Mat was dirty. They need firmer pillows.
We love our suite with a separate sitting room. Loved that they allowed smoking on the balcony as long as the door was closed.
Stayed in September 2022
Reviewed: 15 September 2022
Elaine
United StatesSpa did not work and pool was cold
Breakfast location smelled mold which is also check in area
Stayed in September 2022
Reviewed: 10 September 2022
Ralph
United StatesThe a/c unit in the room was so noisy we had to turn it off, which made for a too hot stuffy room.
The breakfast was no better or worse than other places that serve just waffles etc. The room was OK The hot tub sublime. The bed was very comfy
Stayed in September 2022
Reviewed: 5 September 2022
Thomas
United StatesLooks better on the outside than inside the facility
Stayed in September 2022
Reviewed: 29 August 2022
Kim
United StatesBroken Ice machine but happily provided ice for as needed from office
Indoor pool and jacuzzi, outdoor pool, terrace, free breakfast, location, friendly/hospitable staff and cleanliness.
Stayed in August 2022
Reviewed: 29 August 2022
Justine
United Statesoutdated
convenient to racetrack and SPAC, friendly staff
Stayed in August 2022
Reviewed: 28 August 2022
Christine
United Statesit was a bit outdated. the main office smelled a bit musty. the chairs in our deck had mold on them. the price was jacked up quite a bit due to it being Travers weekend.
the location for the event we were attending
Stayed in August 2022
Reviewed: 25 August 2022
Edward
United Statesremote did not work for the tv, called to have fixed gave us a new remote but that didn't work properly. the drawers in the dresser kept sliding open on their own, very annoying.
comfortable beds, cleanliness and daily maid service. nice breakfast choices and good coffee.
Stayed in August 2022
Reviewed: 25 August 2022
Robert
United StatesPrice high for condition of room. Bathtub paint peeling but nice shower head. Mattress not firm.
Nice variety of Breakfast choices. Great location, close to highway exit. Nice big indoor pool and hot tub
Stayed in August 2022
Reviewed: 20 August 2022
Peggy
United Statesclean, and location to concert
Stayed in July 2022
Reviewed: 15 August 2022
Sarah
United StatesPool was not open, rooms were very outdated and the shower was too small for my 6’4” boyfriend to use
The room was very large and exceptionally clean. We appreciated the refrigerator.
Stayed in August 2022
Reviewed: 15 August 2022
Annemarietx
United StatesThe hotel is a little dated. The outdoor pool was closed, the grounds needed upkeep. The AC was old and persnickety. But they had one night stays and a nice breakfast. The room was clean and the staff pleasant.
Located south of Saratoga Springs near a great barbecue restaurant, walking distance to a gas station with icecream
Stayed in August 2022
Reviewed: 14 August 2022
Maida
United Statesthe shower had an unusual method of operation, which we could not figure out . We finally asked the cleaning staff as we were checking out.
room was comfortable and clean
Stayed in August 2022
Reviewed: 12 August 2022
Kate
United Statesno outdoor pool available
Stayed in August 2022
Reviewed: 11 August 2022
Gail
United Statesconvenient to State park. the pool was perfect. the breakfast was very good. the landscape was pretty and quiet. The king bed was comfortable and shower strong. The room was quiet, large & clean and had great amenities (fridge, microwave, large TV. )
Stayed in August 2022
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