1600 North East Butte Road, Jackson, WY 83001, United States
#17 of 40 hotels in Jackson
Guests' ChoiceBased on 151 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.4
Staff
8.7
Value for money
7.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Marlene
United StatesBed was not comfortable. Wood burning fireplace would pour smoke into room. Hot tub had worms and leaves in it.
The view from the apartment was absolutely beautiful. The decor was very rustic and high quality. The kitchen was small but very well stocked. Liked having a hot tub available.
Stayed in April 2024
Reviewed: 19 April 2024
Panu
United StatesThere wasn't really any night lights. The hallway and bathroom lighting was so bright and no other way to dim it. Bedrooms on the other hand not bright enough and having dimmer switch would help with this. The mattress was not comfortable at all, given the quality of the hotel the mattress should be better than this. We stayed for 2 nights but there was only one coffee set. Noone come to clean to room during our stay.
The view was spectacular. The room was comfortable.
Stayed in April 2024
Reviewed: 16 April 2024
Vlad
United StatesThe internet connectivity at this location leaves much to be desired, posing significant challenges for guests. The service is unreliable and slow, which can be particularly frustrating for those needing consistent access for work, staying in touch with family, or even simple leisure activities like streaming media. This issue might significantly impact the overall convenience and satisfaction of your stay, especially in today's digitally connected world where consistent and fast internet is often taken for granted.
The location is indeed remarkable, combining stunning natural beauty with excellent accessibility. Despite the challenge posed by heavy snowfall, the roads were diligently cleaned, ensuring that access to and from the property remains smooth and uninterrupted. This level of upkeep is particularly impressive and adds to the overall experience. The view from this location is nothing short of astonishing, offering sweeping vistas that can leave one in awe of the natural landscape. Additionally, the proximity of activity centers is a major plus. All places for activities are conveniently close, making it effortless for guests to participate in a variety of recreational options without needing to travel far. This accessibility is perfect for those eager to explore local attractions and engage in outdoor activities, maximizing the enjoyment of their stay with minimal hassle.
Stayed in March 2024
Reviewed: 29 March 2024
Harm
NetherlandsTwo very minor things: the light of the oven is really bright and visible from the bed. And the tap of the bath/shower wasn’t the easiest to use.
Beautiful studio, stunning views, well equipped and tastefully decorated. The location is amazing, close to town and Grand Teton, yet secluded. Jackson is a fun town.
Stayed in March 2024
Reviewed: 16 March 2024
Vinca
United StatesThe apartment wasn't as stocked or as well kept as others we've stayed in in the past.
Stayed in March 2024
Reviewed: 19 February 2024
John
United StatesLocation, view, room.
Stayed in February 2024
Reviewed: 2 February 2024
Lisa
United Statessee above
was suppose to have a fireplace and it didnt. also they never shoveled the balcony so it was impossible to go out there and enjoy the views.
Stayed in January 2024
Reviewed: 27 September 2023
John
United StatesThe furniture and flooring needs to be replaced. The stains on the carpet were so bad it didn’t feel clean. There was a shedding cow hide to cover some of the stains but even that needed to be replaced. The kitchen was poorly stocked with a few pots and cooking utensils.
The staff and location.
Stayed in September 2023
Reviewed: 23 September 2023
Sylvia
United StatesSadly, the Murphy (only queen bed) was very springy and hard. It needed at least a pillow top so we took the mattress off the hide a bed that was not functional. It made it possible to sleep. The flat screen t.v. was about 27" and the sound was muffled, making it hard to hear the actors. If you need extra coffee, blankets and pillows, best to go to the main lobby. It will take until the next day or not at all,otherwise. Overall, if you're not a fussy person, you will love it.
The location is stunning and serene. The studio was wonderful with a nice full kitchen, open deck and fireplace. The staff was very nice and the horseback riding stables were a short walk away.
Stayed in September 2023
Reviewed: 12 September 2023
Toni
AustraliaBreakfast options could be improved.
Lovely location away from town. Room was gorgeous.
Stayed in August 2023
Reviewed: 12 September 2023
Patricia
United StatesIdeal place to accommodate a family and friends group
Stayed in September 2023
Reviewed: 11 September 2023
Daniel
United StatesHard bed. Small bathroom.
Room was great. People were great. Bed was uncomfortably hard and hurt my back after 2 nights. View was spectacular. Lots of amenities that we unfortunately could not take advantage of due to weather and time.
Stayed in September 2023
Reviewed: 30 August 2023
Nebel
United StatesOur first evening we could not turn on the TV. A screen indicated that the input was incorrect. I tried all available inputs and none worked. I unplugged the unit and tried to reset, that did no work either. Someone from the office came to the room. They were able to get the TV working by pressing down hard and long on the on the remotes power button. That worked. The same problem occurred on other days; however, I was able to get the TV on. I can't believe I am the only one to have this problem, maybe someone previously spilled something on the remote. At checkout I informed the clerk of this problem and left something for the individual that fixed it the first night. An adjacent unit had a second floor room above our studio, the occupants would come back to their unit later in the evening and we could hear them, the floor was noticeably squeaky. Our last night they were using a washing machine or dryer at midnight. Not normally a complainer but thought I would comment so future renters would not be affected. Overall, these issues would not prevent us from staying with you in the future.
Overall, the studio unit was very nice. The outside patio was relaxing with a great view of the mountains. The pool was very nice. Proximity to town and car return was a plus. Walking around the complex and seeing the homes and views was very nice.
Stayed in August 2023
Reviewed: 28 August 2023
Carolyn
United StatesBeds were quite uncomfortable for us. The carpet was pretty dirty. We left early without chance to share that clothes washing machine may be leaking. We noticed dampness on floor. Fire alarms may need new batteries.
Location. View. Layout. Options for recreation, except we were to busy/ tired to make great use of it. Gal from Washington was super friendly and informative. ( Sat am) Kitchen ( fridge) and bathrooms amazingly clean. Toilet was fixed right away after check in.
Stayed in August 2023
Reviewed: 26 August 2023
Caroline
United KingdomWe arrived early and asked if we could check in l before 4pm…room wasn’t available. So we sat in reception for 1.5 hours, which was fine, to check in at 4pm only to be told at 4pm that the room still wasn’t available!
Loved the location and the size of the apartment- beautiful views and only 10 mins from the centre of town .
Stayed in August 2023
Reviewed: 25 August 2023
Shine
United StatesCondo has debris from some sort of work that has been done.
Beautiful view of the Tetons. Saw a moose in early A.M. on the way down the hill. Staff was friendly and helpful
Stayed in August 2023
Reviewed: 30 July 2023
Heather
Isle of ManLack of nearby options for food, breakfast box wasn’t really what I’d thought about with this classy upmarket property.
Great location, away from the hustle n bustle of Jackson town. Lovely room, great views !
Stayed in July 2023
Reviewed: 26 July 2023
Michael
United KingdomThe bed.
The view. Stunning.
Stayed in July 2023
Reviewed: 25 July 2023
Lindsey
United StatesThe outdoor furniture in this unit needed some upkeep. It felt like the staff was stretched, understaffed as many places still are, but doing their best. We had loud neighbors- nothing to be done about that- but the sound definitely carried through the walls.
This studio unit had a beautiful view and we appreciated the surroundings. Everything was clean and the towels were nice. The mountain view from inside or outside was the best part.
Stayed in July 2023
Reviewed: 23 July 2023
Cacema
United Statesquiet and secluded. Beautiful view. Close enough to enjoy Jackson but far away enough to enjoy the calm of the mountains.
Stayed in July 2023
Reviewed: 22 July 2023
Lori
United StatesThe property does not provide room cleaning during the stay. We did ask and were told it is not provided. The bathroom toilet paper roll holder was missing and the roll was on the bathroom counter. Both of these, at least in my opinion, are not acceptable for a $500 a night room
Beautiful location that overlooks the Tetons. Quiet area away from the main tourist traffic i. Jackson Hole. I had a studio room that was spacious with a great sitting area and deck.
Stayed in July 2023
Reviewed: 11 July 2023
Mark
United StatesIt was a bit strange to have the fridge and microwave in the bathroom in our unit. Clearly it was not the original design. Also, it was a bummer not to be able to use the bikes on property without an extra charge.
Worth the few extra minutes to drive outside Jackson. Views are wonderful. Also appreciated being able to get the lite breakfast the night before.
Stayed in June 2023
Reviewed: 1 July 2023
Kerry
IrelandMattress needed updated. Slim mattress topper was not fixed to the mattress and kept creasing up. Website needs updated - Granary Restaurant was closed.
Great location
Stayed in June 2023
Reviewed: 23 June 2023
Daphne
United StatesThe kitchen equipment was minimal; we didn't have any oven dishes, and it was missing some basics like olive oil/ pepper & Salt; and only very small amount of plates. The access to the pool / hot tub is strange: there is no place to change clothes or to store a bag.
We loved the cabins. Great set up, spacious and comfortable beds, and lovely bath linen. The views are really nice too. It's fun to have an outdoor hot tub.
Stayed in June 2023
Ischia, Italy
Parga, Greece
Teshikaga, Japan
Arequipa, Peru
Pouso Alegre, Brazil
Ljubljana, Slovenia
Rome, Italy
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content