Not many food options

Convenient because the conference was there

Stayed in April 2024

Rooms are a little tired. Comfortable but dated

Great location!! Great happy Staff!!!

Stayed in January 2024

done

done

Stayed in November 2023

Breakfast was OK and it is not free. You are charged 12.95 per day for WI-FI

Staffs were nice

Stayed in October 2023

The hotel’s restaurant was great. The food was delicious & the staff were friendly & attentive.

Stayed in September 2023

A tad outdated- need a facelift in the rooms.

Perfect location for game at Camden Yards.

Stayed in July 2023

Rooms need a mini fridge in them.

The location was perfect being I was there for an event at the convention center.

Stayed in September 2023

Bathroom sink wouldn’t drain.

Stayed in August 2023

Staff seemed uninformed and inefficient

Location

Stayed in August 2023

I paid via my credit card when I booked the room via booking.com, but then used my debit card for the security deposit when I checked in. The security deposit ended up being an additional entire cost of the room, which was rescinded after check out. Now, two weeks later, the charge is back and it stuck. Trying to call the hotel but they directed me to some accountant's voicemail. We'll see how it goes.

I was lucky enough to be put in a room with a view - a ninth floor overlook of the harbor and the aquarium, absolutely gorgeous. The staff were approachable and nice, the room was clean. There was also a mini fridge which gets bonus points from me since many hotels decide they don't like having mini fridges anymore. It was just me on this trip, in the city for a music festival nearby. I didn't need much - just a bed and a tv for when I'm not out and about. For what I needed, it was a great room with a great view

Stayed in May 2023

The coffee maker and tv remote were broken. The bed seemed clean,but room was very outdated.

Good location and friendly staff.

Stayed in May 2023

Put more towels in the bathroom. The bathroom door would not close and lock. Stains on the carpet. Smoke detector appear to be pulled out of ceiling. No explanation given for why we could not have a room with the harbor view.

I didn’t have breakfast. The reception named Morgan was very helpful. Good attitude and smiled. Slept very well. Hotel was very quiet.

Stayed in May 2023

At the checkout, staff was not friendly at all. Except Ms. Crystal, no other staff smiled in our face for 5 nights and 6 days. The room was dusty. The cleaning lady did the basics. Staff in the Orioles Grille varied from the grumpy to the passive. On one morning, I had to wait for 45 minutes to get my breakfast order and on the last day, I had plastic in my food (terrible). Staff in this hotel need lots of training to reach the international expectation form a 4 star hotel.

At the check in, Ms. Crystal welcomed us and she was very nice and helpful. Very close to the convention center. Close to the harbor.

Stayed in April 2023

Good breakfast buffet and close to walk to concert.

Stayed in April 2023

Cleaning staff was not professional, took some items and left my door open

Location to inner harbor and stadium

Stayed in April 2023

The cleaning staff left my door open, took a nyqull pill I had and took my marshall paper bag, i was not happy about that,

Desk staff was professional and polite.

Stayed in April 2023

I

HOW VERY RELAXING IT WAS.

Stayed in February 2023

the toilet and showers didn’t work properly

it was nice, good location as we booked here to go to an NFL game and it was a quick walk.

Stayed in November 2022

I do not like, and never have liked, Buffets of any sort. The heating unit was sooooo loud. The tub looked dirty and had rust where the water is leaking from the faucet. Shower curtain liner was dirty. Body wash was empty. No coffee available in the lobby.

The bed was comfortable. The coffee maker was quick and easy to use. Overall the hotel is clean. In a good location and I felt safe walking alone.

Stayed in November 2022

Everything was very good only bad thing was our room had a bad smell from someone before us smoked in the room. Had a stale cigarette smell in it.

Stayed in October 2022

Rooms are dated One restaurant was unavailable and the other was not a good choice

Location

Stayed in September 2022

Could have just been that I was traveling on a game day, and there seemed to be some other event at the hotel, but the parking was a bit chaotic. Rooms are nice, albeit a bit on the worn side, ex. the mini fridge, which I wasn't even using, was leaking water.

The location can't be better - basically right between the Inner Harbor and Camden Yards. I was in town to visit both, so this location couldn't have been better. Hotel is nice and the rooms are clean and comfortable. The view from my room was Camden and, a little farther, M&T Stadium.

Stayed in September 2022

Charge for parking was high...e it gate did not work and no one at hotel knew how to fix it

Was advertised as complimentary...is complimentary only for certain loyalty members

Stayed in August 2022

The air conditioning was very loud

the location was good and staff was very friendly

Stayed in August 2022