3549 Chestnut Street, Philadelphia, PA 19104, United States
#63 of 95 hotels in Philadelphia
Guests' ChoiceBased on 238 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
7.4
Staff
8.8
Value for money
7.2
Free WiFi
8.8
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End of dialog contentReviewed: 24 July 2025
Rita
United StatesObviously told to be free breakfast but end up it’s not
Breakfast was very nice. It was promised to be complementary breakfast for free, but I end up paying for it.
Stayed in July 2025
Reviewed: 20 July 2025
Joseph
United StatesN/a
We stay here every year (twice) for Penn Relays and Nationals. The parking garage (currently under construction but they have valet) and location make the choice easy. We can park and leave our car until we leave. The hotel is within walking distance to Franklin Field with plenty of restaurants within walking distance, too. The staff is always friendly and knows the area well.
Stayed in June 2025
Reviewed: 3 June 2025
Susan
United StatesThe bed was tilted
Try
Stayed in June 2025
Reviewed: 13 May 2025
Allan
United KingdomOngoing renovation work. Lack of proper dining facilities for b’fast
Location Comfort Cleanliness
Stayed in May 2025
Reviewed: 27 April 2025
Cran
United StatesThe room wasn’t what I expected.
The location
Stayed in April 2025
Reviewed: 19 March 2025
Cecilia
United StatesThe room needed some TLC.
Good location.
Stayed in March 2025
Reviewed: 8 March 2025
Linda
United StatesRenovations a little inconvenient
Location
Stayed in February 2025
Reviewed: 3 March 2025
Patricia
United StatesNice American food cousine with bar would be huge enhancement . Did not spot any.
Excellent breakfast…great location…nice clean room…excellent bed and linens..great view from 19th floor
Stayed in March 2025
Reviewed: 23 February 2025
Claudia
SwitzerlandThe property was undergoing renovations (much needed), so noisy early morning throughout the day.
Stayed in November 2024
Reviewed: 14 February 2025
Julie
United StatesThe elevator slagged and the room walls and interior were not the cleanest. We found a toenail on the floor. I suggest vacuuming more critically and thoroughly. The bed was comfortable. Our windows did not crack. Regardless the view and staff were friendly. I also suggest upgrading the stairs to the lower level. It was widespread and difficult for elders.
The faculty was personable and friendly.
Stayed in February 2025
Reviewed: 12 January 2025
Lois
United StatesBathroom was freezing, baseboards were coming off. Room needed an update. Shower floor was not pitched right so the water ran out all over the floor. We had a room with a roll in shower
Location
Stayed in January 2025
Reviewed: 8 January 2025
James
United StatesBuilding is under renovation
Location Room size and decor Helpful, pleasant staff
Stayed in January 2025
Reviewed: 9 December 2024
Jennifer
United StatesThere is a renovation going on the outside of the building, which I was informed about prior to my stay. Since it was a weekend, there actually wasn't any active work being done at the time. So, it wasn't noisy nor created a barrier to the sidewalk. However, trash which had been blowing about outside was getting caught at the base of the scaffolding, causing an eyesore. I would suggest the hotel try to have someone keep the site clear of trash.
The inside of the hotel was very clean and the hotel itself was conveniently located to where I needed to be. The hotel staff were very cordial and professional.
Stayed in December 2024
Reviewed: 9 December 2024
Matthew
United StatesNo parking.
Room was clean.
Stayed in December 2024
Reviewed: 29 November 2024
Warren
United StatesWe were in a hurry to meet up with other folks
No breakfast at hotel,we got takeout from Wawa
Stayed in November 2024
Reviewed: 27 November 2024
Danny
United StatesThe bed was so uncomfortable. I got a room right by the elevator so there was noise all night and couldn't sleep.
It was protected as you couldn't enter about a card. The club room with morning, water and refreshments is a plus.
Stayed in November 2024
Reviewed: 21 November 2024
Jim
United Statesthe only drawbacks were: no car charger in the garage, slow elevator service due to the renovations
comfy mattresses!
Stayed in November 2024
Reviewed: 21 November 2024
Jaime
United StatesThe rooms are dated. I think they’re going through renovations.
Location.
Stayed in November 2024
Reviewed: 19 November 2024
Christopher
United StatesNo breakfast available
Security staff excellent ! Helped me recover med prescriptions left in room.
Stayed in November 2024
Reviewed: 13 November 2024
Robert
United StatesA/C was weak and noisy. Rooms appeared “tired”.
There was no breakfast
Stayed in November 2024
Reviewed: 28 October 2024
Natalia
United StatesPerfectly reasonable hotel. The only drawback was that I was not able to open any of the windows to let fresh air in.
Stayed in October 2024
Reviewed: 16 October 2024
Tati
United StatesConstruction was going on (frequent drilling, had rope running down window that kept banging) and for price would have liked quieter stay. No coffee in lobby - enjoy true drip coffee with milk/cream, not artificial creamer that is in room so had to leave to buy some each morning.
Close to Penn. very clean; front desk concierge was wonderful- actually walked us outside to show us where to catch trolley
Stayed in October 2024
Reviewed: 15 October 2024
Benton
United StatesThey are doing construction. At 8 or 9am on Monday morning, a work crew on a window washing platform posted up right outside my window and started drilling. Not only drilling but cursing like sailors the whole time. It was honestly an impressive onslaught of profanity laced social commentary and life stories. However, I needed to sleep in a little bit and I was unable to do so. Once up and getting ready, I couldn't open my blinds to enjoy the sunny day bc there were men outside my window. There was a small sign near the elevators but really no other notice was given about this which is disappointing. I paid full price, it's not like they are discounting the rooms bc of this.
The room was nice, the tv was mounted, the bed was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small but empty so I was able to use it.
Stayed in October 2024
Reviewed: 14 October 2024
Eun
United StatesWas extremely noisy, due to active renovations. I expect some noise but this was to the degree that it was distracting to even have conversations in the room. Good thing noise stopped at 5pm and we avoided staying in the room during the day.
Location was great, right in the heart of Penn's campus, felt like a safe neighborhood to walk around.
Stayed in October 2024
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