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Reviews of SpringHill Suites Cincinnati Airport South 3 stars

7492 Turfway Road, Florence, KY 41042, United States

#7 of 31 hotels in Florence

Guests' Choice

Review score

Based on 173 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    the sofa sleeper was not comfortable at all. I ended up sleeping on the couch instead of the bed.

    breakfast was great and fed the 7 teenagers we traveled with plenty of options, rooms were clean and modern, staff was ok

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Enjoyed spending a few nights at this hotel while visiting The Ark Encounter & Creation Museum. Enjoyed that we coul
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all!

    Pretty much everything!!!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    This property far exceeded a Courtyard by Marriott that we stayed at on the same trip.
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    The only thing we did not like was the oatmeal was too runny. Big deal, right? <laughing>

    The room was set up beautifully for short or extended stay use. Bathroom lighting excellent and sink area large. Very nice separation between the toilet area and the shower/sink area. TV was very easy to use and to find the "guide" to locate shows of choice. AC/Heat was efficient and effective. The "food store" selections were varied and many choices offered in each category (snacks, frozen food, drinks).

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Pretty good hotel
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 4 nights
    • Submitted via mobile

    There was trash under our bed. No hot tub

    Decent breakfast. Beds were ok.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn't very warm and kinda small but we were only there one night so it was fine the pool went from 1 and half feet to a drop off of 5 ft back to 3 feet which was kinda weird but we dealt with it with two small children we would stay again nice place.

    It was really nice to be close to the airport for our trip and very clean.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    10
    Enjoyable. Relaxing.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms were quiet. Showers can fit 2 people nicely

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Nice hotel, nice staff but for price needs to offer more perks
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast set up could use some change. The traffic doesn't flow well so everyone in bunched in one area. Prices for a bottle of water, almost $10 was ridiculous. Room 407 heat has issues. There were left over trash from previous person that stayed in room. It was on top shelf where microwave is. Family in room 408 and the couch in there has stains on ot.

    Staff were nice, room was nice.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    10
    i would come stay again
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    clean, easy access, location, the staff was great and accommodating

    Stayed in December 2023

  • Reviewed: 20 December 2023

    8.0
    Will stay there again.
    • Business trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Supposed to be a King size bed instead of a Full size.

    Location

    Stayed in December 2023

  • Reviewed: 6 November 2023

    8.0
    Perfect for what I needed
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night

    N/A

    Late staff was very polite and upbeat. Check in went smooth. Proximity to airport was most important.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    VERY comfortable room & facilities!
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I couldn’t print an important tax document with serious deadlines the next day. The breakfast was not very good, eggs looked dry. I ate elsewhere.

    The pool was perfect! The front desk was very helpful. The room was VERY comfortable the 2 nights of my stay. I especially loved the separate toilet room. Also it was very quiet in my room-no hallway of neighboring room noise.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    10
    Wonderful place near Cincinnati
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bright light from casino next door but used pillows to block out the light.

    Huge room and separate potty and shower rooms with sink in each that made it nice for a couple to each have a getting ready space. Very nice staff!

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Ok
    • Business trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    They said they had a hot tub Whirlpool when I got there it was a small pool with no hot tub or whirlpool and the pool was not heated it was cold

    Stayed in September 2023

  • Reviewed: 20 August 2023

    10
    Summer Vacation
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 10 nights
    • Submitted via mobile

    Whenever we took a shower, the water overflowed onto the bathroom floor, making it very wet. It appears that fitted shower doors need to be installed to keep the water inside the shower. A shower curtain alone is not adequate. I'm not sure how there is not a mold problem in the hotel with all the showers overflowing the floor every time someone showers. It was also inconvenient because we had to use clean towels and try to mop up all the excess water on the floor and wring them out inside the shower.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    It was a nice stay but charged more than I was suppose to be charged.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I got charged $50.00 more than I was suppose to be charged. Also when I booked it said there was a hot tub. No hot tub on property.

    The property was clean and the staff was very nice.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There was no juice for breakfast.

    Location was awesome for us. The staff was very outgoing.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    About 4:30am, we had lots of rattling on our door handle. It lasted about 10-15 minutes before whoever it was went away. Not something that the hotel can do so much about, but it was the biggest dislike.

    Staff was super friendly throughout check in/out. Offered multiple suggestions on surrounding entertainment and food options! Rooms were overall clean though there were some crumb-like things on the bed. Check out being at 12:00 was super nice (especially when we went to a concert the night before).

    Stayed in July 2023

  • Reviewed: 23 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lotion provided inthe bathroom was a used bottle that was empty

    The room was great

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    At first they couldn't find my room but figured out it was put into their system by my first name comfortable and welcoming

    Very nice and big room, very comfortable bed and had a great night sleep

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Other than comments above, stay was very good.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Room was very clean, but there was one waste basket for the toilet area but no waste basket in the powder/shower room. Additionally, I will not be booking through Booking.com in the future as we were unable to take advantage of my husbands "first Responder" discount through them but we were told at the hotel that we should have booked it through Marriot in order to receive this discount. Those who put their life on the line should be given a more beneficial discount through Booking.com.

    Breakfast was not as good as it used to be, but was palatable. Also, there used to be potatoes but now there is none.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    10
    Amazing room, great value.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This was a beautiful hotel, the room was way bigger than I expected it to be and very modern. The bathroom was huge and the bed was the most comfortable hotel bed I have ever slept in.

    Stayed in July 2023

  • Reviewed: 20 June 2023

    10
    Reviews are accurate, great property!! Wonderful staff!!
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!!!

    Great outdoor seating! The room was wonderful, we stay in many hotels and this one was the best by far! comfortable bed, soft towels and great room lay out! Breakfast was a “true breakfast”. Great location, walkable distance to great restaurants, Target is a 5 minute walk, Casino is 3 minute walk.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    we love the size and layout of the rooms, the location, the cleanliness and the staff. we also love the shuttle service and ability to park our car at the hotel

    Stayed in June 2023

  • Reviewed: 7 June 2023

    8.0
    Nice area
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a little too soft and sheets a little rough. Would have preferred a TV in the bed area but the living room was nice.

    Food was great, staff was friendly, location nice.

    Stayed in June 2023

Showing 1 – 25

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