109 West 45th Street, New York, NY 10036, United States
#236 of 409 hotels in New York
Guests' ChoiceBased on 1240 hotel reviews
7.9Cleanliness
8.1
Comfort
8.2
Location
9.7
Facilities
7.4
Staff
9.2
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 24 April 2024
Cynthia
United StatesOne of the elevators had an issue as well as my TV, things, that could happen at any hotel. These did not bother me, as the other elevator was working and I was assisted with TV by front desk. I would definitely stay again!
This was by far one of the cleanest rooms I've ever stayed in. The bathroom actually shined, I had to personally compliment the housekeeping staff. Front desk people were also incredibly helpful and nice. The bed was comfortable, neither too soft or too hard. The location was great for me and easy to get to a family members as well as walking the area.
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United StatesThe room didn’t have a microwave.
Proximity to Times Square and Theaters.
Stayed in April 2024
Reviewed: 18 April 2024
Franck
Francegeneral spaces a bit old but not a problem
nice rooms, confortable beds, spacious, we had a quiet room at the back . important as it s near busy Times Square. Friendly staff.
Stayed in April 2024
Reviewed: 16 April 2024
Daniel
Costa RicaVery noisy, could hear other rooms' and hallways conversations.
One of the cheapest hotels we could find for 1 night, really close to Times Square and it was a very good value for money compared to other hotels in Manhattan.
Stayed in April 2024
Reviewed: 15 April 2024
Sandra
AustraliaThe walls are very thin. So take ear plugs if you’re a fussy sleeper
A lovely property, in a fantastic position for first timers to New York
Stayed in March 2024
Reviewed: 12 April 2024
Agnieszka
United KingdomRoom was tiny
Excellent location, just round the corner from Times Square Friendly staff Option to store your luggage on check out
Stayed in March 2024
Reviewed: 10 April 2024
Liz
IrelandHot water was a bit of an issue, have your shower early!
Excellent location, staff are extremely helpful and friendly. Comfortable beds.
Stayed in April 2024
Reviewed: 8 April 2024
Paul
United KingdomSpacious room with a "super king" size bed. great location for many walk to site seeing walks, times square, grand central, bryant park, 5th avenue, Empire state
Stayed in April 2024
Reviewed: 8 April 2024
Elena
United StatesVery nice hotel in excellent location.
Stayed in April 2024
Reviewed: 4 April 2024
Lobyznov
United StatesNothing
Stuff was very good, great location for a good price.
Stayed in March 2024
Reviewed: 3 April 2024
Do
VietnamThe century-old heater was making super loud noise at midnight that at first I thought the room was haunted. Lack of basic amenities such as kettle (to make hot water) or a cooler (to store some leftovers)
Great location, affordable price, cleanliness
Stayed in March 2024
Reviewed: 2 April 2024
Robert
United KingdomNo heating in room or bathroom (we went in March).
Location first but also proper reception team and lounge area downstairs - helps with recharge of batteries, getting ready for next day and help if needed - the team there booked us a taxi for the airport.
Stayed in March 2024
Reviewed: 2 April 2024
Mike
CanadaLooks like plumbing is old, there was some noise first night we stayed. Easy to hear other guests in other rooms or in corridors however people were not too loud. Outdated hotel with no rooftop view or coffee/water machines. The room i stayed in though was renovated which was nice.
Amazing location if you want to be near times square. Close to the hustle bustle but on a side street where its not crazy and crowded. Very clean rooms and friendly staff. I was happy with what i paid vs what i got.
Stayed in April 2024
Reviewed: 1 April 2024
Nan
United StatesThe hotel is undergoing renovations so the public areas are shabby. But our room was great and the staff very helpful!
Excellent location, spacious room, nice amenities in the room, and good value for the money.
Stayed in March 2024
Reviewed: 1 April 2024
Karen
United StatesNoisy older bed lol they are in the process of upgrading everything….some rooms have brand new beds.
Clean, pleasant staff, good value
Stayed in March 2024
Reviewed: 31 March 2024
Jessica
United KingdomYou get what you pay for (in a good way). It’s super cheap compared to others in the area so it is a bit dated, very loud squeaky bed, not the comfiest mattress, had to turn the shower on and let it run for a good 5 minutes before it warmed up but that was hot/great. We would definitely stay again, great price for a great location and those few negatives are worth it for us for the saving.
Great location!! 1 minute walk from Times Square, 5 minutes to Broadway, 10 minutes walk to Rockefeller. 2 minutes from nearest subway station. recommend for being so central it made it a lot easier and saved us so much time! Clean room, nice staff, very quiet for such a central location (we were in 10th floor ).
Stayed in March 2024
Reviewed: 29 March 2024
Bettina
United StatesThe bed was very creaky, and the door was thin, so we could hear everyone passing in the hallway. There weren‘t many other guests, so it was okay.
Great location a few minutes from Times Square. Very clean room. No city noise since our room faced the courtyard. Friendly staff. Shared sofa room in the lobby area.
Stayed in March 2024
Reviewed: 28 March 2024
Joanne
United KingdomThe room got very warm and we didn’t have any way of adjusting the radiator in the room which was noisy and got very hot!
Fantastic location. We could walk to all the main tourist attractions.
Stayed in March 2024
Reviewed: 26 March 2024
Linda
United KingdomThere was a window, but kept the blinds drawn, as there was just a brick wall outside. I stayed in two rooms (separate bookings), the radiator could be turned off in the first, but no control over heating in the second. Room fairly basic, but had everything.
Location superb, right in the centre, Staff very friendly and helpful. Nice bathroom with a good shower.
Stayed in March 2024
Reviewed: 23 March 2024
Seamus
IrelandNothing to dislike it’s a basic hotel but perfect for getting about NYC
It’s location is perfect
Stayed in March 2024
Reviewed: 21 March 2024
Sinead
IrelandShowers warm in the morning, not so much in the evening. Otherwise all good😊
Excellent location, we’ve been there many times now!
Stayed in March 2024
Reviewed: 19 March 2024
Ticu
RomaniaThe noise because the door was not ermetic closed and something I heard the noise from other rooms or hall but they helped me and they gave me another room at a superior floor.Also I wish I had understand for an early check in but I had to pay 50 euro because I arrived in the morning.
Location very good, at 3-4 minutes walk distance from Time square, rooms simple but clean
Stayed in March 2024
Reviewed: 19 March 2024
Aaron
AustraliaNothing, would recommend and would stay again if in New York
Brilliant location in middle of New York, 2min walk to Times Square, easy walk to subway, surprisingly quiet for the location, huge amounts off food options within walking distance, short walk for broadway shows, great Irish pub next door, friendly and helpful staff, give some great tips for visiting New York, WIFI worked well. Its not a 5 star luxury hotel, bit old and dated but has great charm, is comfortable, secure and quiet and for the location and price this place is brilliant value.
Stayed in February 2024
Reviewed: 18 March 2024
Sunflower57
CanadaThe room had been renovated and was very clean. There was a bed, nightstand, bureau with mirror, box of kleenex and an appox. 30 inch TV on the wall. There was a view of a brick wall out the window with a ledge full of pigeons. The pigeons start very early in the morning. The bathroom was clean and had nice toiletries. There was a nice shower in an older tub. I would call this a very basic 176 square foot room in a fantastic location. The bed was comfortable but the pillows were lumpy. The hallways are narrow and the noise from guests is quite evident out your door. The elevator is old but works very well.
My husband was in Mount Sinai Hospital. I chose this hotel because of the location and the cost was under $400/night. The staff were welcoming and friendly. I loved the histrionic nature of the lobby and neighborhood.
Stayed in March 2024
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