Only one elevator, so long waiting times I reported a maintenance problem (drainage in shower), but it was not fixed

Room was spacious and clean Staff was friendly

Stayed in October 2024

One lift not enough for all the guests. Bathroom cleaning not perfect

Very large room. Excellent position, courtesy breakfast available

Stayed in October 2024

The room was very hot but staff offered fan if needed would recommend to others great location we walked everywhere two mins to subway

Amazing location the most helpful staff

Stayed in October 2024

Tea or coffee facilities in the bedroom would have been nice

Location was great. Staff were super

Stayed in October 2024

Near city center, complimentary

Stayed in October 2024

I had to purchase another room. Because I booked a deluxe queen room that had two queen rooms and a sofa The room can fit five people. But I wasn't aware that they only allowed 4 people in a room. Then the room I had to purchase that night, the air conditioner didn't work. I was hot the two nights I was there. I didn't get a night sleep. Somebody did looked at it and said it was central air. The breakfast was not great Coffee was made by keurig kind. Not enough selection. Didn't have enough space to sit.

Rooms are clean. Front lobby is very clean as well. Quite. Towels are thick and nice. Staff are nice and friendly. The door man was really helpful and professional.

Stayed in July 2025

The room has no window. Water flows onto the floor in the bathroom when you wash your hands.

Stayed in May 2025

No coffee maker in my room and no microwave

The location.

Stayed in July 2025

Nothing

Good breakfast, lovely, quiet guest lounge and great location

Stayed in July 2025

Our room had NO natural light, it was very dark. Breakfast was served with single use paper and plastic, which was unpleasant to use and incredibly wasteful.

The hotel was reasonably located.

Stayed in July 2025

The breakfast wasn't very good. Paper plates and plastic cutlery.

The room was good and clean. The air conditioning didn't work for the first tree days. They moved us into another room.

Stayed in June 2025

Beds were very hard - I personally did not find them very comfortable - fortunately we only stayed for one night, but I wouldn’t have been able to do anymore nights

Nice location, clean and nice looking reception area, helpful staff and lifts, breakfast nice although quite limited but was enough to fill us up

Stayed in June 2025

Just the bathroom is a little dated but still clean and functional

Amazing location, staff were very friendly and great value for money

Stayed in July 2025

We arrived a bit late and the front of house quickly got us checked in and up to our room 😀 we were really pleased with it too . The location is absolutely phenomenal. Breakfast is great for a quick start to the day . Overall a brilliant stay .

Stayed in June 2025

I made a reservation through Booking.com for Hotel Stanford in Korea Town and had a terrible experience. As a tall person looking for more comfort, I specifically booked a room with a queen bed for me and my wife. Upon arrival, my friends check in before me and got the queen bed room they booked and when I checked in right after, they said I received an upgrade. When I went to see the room, I was surprised to find two standard double beds instead of the queen bed I had reserved. I immediately went back to the front desk to question the room change, as the beds were smaller than what I had booked. I was rudely told that there were no other rooms available and they were fully booked. It was obvious that they didn’t reserve a queen room for me and gave me the last room available trying to mask as an upgrade - what kind of upgrade gives you a smaller bed? After a 12-hour flight and a full day exploring the city, my wife and I had to sleep very uncomfortably in a bed that was too small for us. The next morning, I returned to the front desk to address the issue again. I was told once more that the hotel was fully booked, but that the supervisor, Jeremy, was aware of the situation and would try to resolve it. That night, nothing had been done. On the third day of our stay, I finally managed to speak directly with Jeremy. Unfortunately, he treated us with sarcasm and complete disregard, saying, “I can’t magically make a queen bed appear.” He made little to no effort to assist us, speaking with condescension and repeatedly insisting there was nothing he could do — despite the fact that we had spent two nights in a room that did not match our reservation and had slept poorly. He also claimed that the room was an upgrade because it had a sofa. Since we were out all day and only returned to sleep, a sofa made absolutely no difference to us.

The location was the only good thing about this hotel and there are better options in the region.

Stayed in June 2025

The only thing was that the day before leaving, they didn’t clean the room.

The location was perfect. The staff were very friendly. The room was very comfortable

Stayed in June 2025

Firstly, the restaurant for breakfast is nowhere near big enough for the number of people staying there. We varied our breakfast time from as early as 6.30 to 9am, and every time, we had to wait for somewhere to sit. The variety of breakfast items was also very poor, and when you decided what you were having, it was all on paper plates and bowls, plastic cutlery, and paper cups for the hot drinks. The hot drinks were all from two machines, which was time-consuming and absolute chaos, with the number of people wanting to use them. After breakfast, go and queue for the one elevator that can be an age as it collects people coming down to breakfast, then dropping people off afterwards. We even walked all 12 floors on occasion as it was quicker. The only view from our room was a brick wall just feet away from our window, restricting the natural day light

The hotel couldn't have been more ideally situated. It was close to major attractions and even the subway for those attractions a bit further away. Unfortunately, that was the only positive. It was very expensive for what you got inside the hotel.

Stayed in June 2025

One elevator

location

Stayed in June 2025

The room is spacious, clean and well equiped. Beds are super comfortable. The location is perfect, a few steps from Empire, close to the subway and walking distance to many attractions. We really enjoyed our stay in Hotel Stanford and will be reuturning for sure!

Stayed in June 2025

The breakfast options were poor / basic and could be improved.

The location is incredible: central to the main sightseeing points and well connected by the subway. 5 minutes from Penn Station if you want to venture outside of New York too. Polite staff and clean rooms.

Stayed in June 2025

Perfect location, super friendly staff, and clean rooms that were cleaned daily. I would definitely come back and highly recommend this place to anyone visiting the area.

Stayed in May 2025

Slow lift tiny lift Wi-Fi connection limited items for vegans use of plastic cutlery and plates only one toaster for toasting bagels and the bagels were inedible and disgusting

Location

Stayed in May 2025

Nothing.

Hotel is in a central location and has incredibly kind staff. The staff at this hotel go above and beyond expectations.

Stayed in May 2025

Nothing

Great location, clean and comfortable

Stayed in May 2025

Super friendly staff and convenient localisation. Do not expect much of the breakfast but it is still a very decent starter before exploring Gotham. Beds are comfy.

Stayed in May 2025