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Reviews of Super 8 by Wyndham Rapid City 2 stars

620 Howard Street, Rapid City, SD 57701, United States

#36 of 39 hotels in Rapid City

Guests' Choice

Review score

Based on 1087 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    7.2

  • Facilities

    5.6

  • Staff

    6.8

  • Value for money

    6.2

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 16 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool was closed

    Location

    Stayed in June 2024

  • Reviewed: 14 June 2024

    5.0
    Passable
    • Family with young children
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not realize I was booked in a smoking room and there were no other rooms available. We were tired so we took the room.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was empty, breakfast was awful, window was broke and didn't close, lot of noise from broken window, no notes of a pool problem during booking.

    Beds and room was clean enough, ac worked fine

    Stayed in June 2024

  • Reviewed: 26 May 2024

    4.0
    Disappointing
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked that it had smoking rooms, but there has to be a way to better ventilate the floor. Other then that. All in All I was good.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    4.0
    Very disappointed in the not having the breakfast of Years Gone by paper bag with a muffin granola b
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast and the juice machine was broke

    Location was fine

    Stayed in May 2024

  • Reviewed: 12 April 2024

    5.0
    It's a good deal for your money if you'll only use it for sleeping/resting.
    • Leisure trip
    • Group
    • 3 Queen Beds, Family Room, Non-Smoking
    • Stayed 1 night

    The hallway is a bit narrow and the breakfast could be improved.

    The staff is friendly and helpful. They also helped us find another hotel when there's no more room available in theirs.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No phone or carpet in room, also thought I had two queen beds marked on reservation and there was only one.

    Good bathroom size, water pressure was good. Shower was good and clean. That's about it.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hot breakfast options. Car was damaged in the parking lot, although this was no fault of hotel staff. They were helpful in trying to view the cameras. I would probably not stay again due to location not being a safe part of town.

    Price was great for a one night stay. Bathroom was very clean.

    Stayed in February 2024

  • Reviewed: 18 December 2023

    5.0
    after the rude check in, the rest of the stay was good.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    when I was checking in a female was rude, while I was trying to explain my reservation, and she also accused me of taking pictures of her was not a welcoming vibe for me. but another guy who was on duty was very nice not on her shift.

    room had everything I needed for the stay, three nights.

    Stayed in December 2023

  • Reviewed: 31 October 2023

    5.0
    location was great.
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    no hot breakfast is available

    coffee 24/7

    Stayed in October 2023

  • Reviewed: 28 October 2023

    4.0
    Not very good but affordable
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Outside doors don’t unlock with the key Had to go to Walmart and get blankets hotel refused to give us any more one tiny bed spread and sheet no housekeeping whatsoever even asked front desk still nothing a lot of the outlets don’t work in the room

    Not much

    Stayed in October 2023

  • Reviewed: 22 October 2023

    4.0
    Service was poor-hopefully they get all the room A/C units updated. I do not recommend this hotel
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The check-in was terrible - the person at the front desk kept saying - the computer does this on me, so it took a very long time to check-in. The A/C did not work, and the person at the front desk was not helpful at all. So I slept in a room that was warm and not very comfortable......we were too tired to try and find a room at a different hotel in the area, so we just slept there.

    Slept OK

    Stayed in October 2023

  • Reviewed: 11 October 2023

    5.0
    At least I had a place to stay and was in my price range
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs update on furniture, lamps, carpet, bed and bathroom was old and dark. It was like stepping into the 90's.

    I didn't eat breakfast

    Stayed in October 2023

  • Reviewed: 6 October 2023

    4.0
    We have enjoyed this hotel on several occasions over the years but I'm not sure we will return
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room wasn't very clean. The carpet needed vacuumed. Surfaces were dirty. The air conditioner shut off randomly in the middle of the night each night of our stay. Breakfast wasn't good. The dining area didn't have a sanitary appearance. Tables were sticky. Juice machine didn't work. Waffle maker wasn't working correctly. Signs indicated food couldn't be taken back to our room from the dining area (breakfast is included in the rental and patrons should be able to enjoy where they are comfortable)

    Housekeeping staff were friendly. Evening check in clerk was accommodating and informative

    Stayed in October 2023

  • Reviewed: 20 September 2023

    5.0
    Better than expected
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast needs some help. Maybe more choices. Not everyone can eat sugar.

    From the reviews we almost changed our mind. But were pleasantly surprised that it was better than we thought. The new manager is doing a great job and really getting it back up.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    6.0
    Okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Reserved. King Room but got a Queen that couldn’t be changed because property was sold out.

    Convenient location

    Stayed in September 2023

  • Reviewed: 5 September 2023

    4.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tv did not work, rooms were very outdated and not really clean

    Wasn’t very impressed with it at all

    Stayed in September 2023

  • Reviewed: 1 September 2023

    5.0
    Adequate for our relatively short stay.
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 3 nights

    The limited breakfast selection.

    Room was quiet because no other guests next to or above us.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    4.0
    Will probably never stay at a super 8 again.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When we were ready for bed we threw the sheets back to find they were dirty. We had to go to front desk and get new one and had put them on our selves. The staff didn’t even offer a different room or even offer to put the new sheets on. The floor was filthy and we had to leave our shoes on.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Deluxe Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    They failed to service my room as requested. Had to make multiple requests.

    Easy access.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    5.0
    I wouldn't stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was dirty (no sweeping was done). Noisy air conditioner. Couldn't use the pass key to get in the back of the hotel, where we parked. TV wasn't working. Breakfast wasn't very good.

    Bed was comfy

    Stayed in August 2023

  • Reviewed: 21 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night

    i booked a double queen room. when i got there they said they were out and only had singles. they didnt even have ice buckets for the rooms. breakfast is a joke.

    nothing

    Stayed in August 2023

  • Reviewed: 19 August 2023

    4.0
    very disappointed. we stay here every year, and it has really gone downhill. very bad Maintence.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights

    dirty, outside doors don't with key card, dirty smelly hallways, not much for breakfast, lots of noise in hallways

    Stayed in August 2023

  • Reviewed: 13 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We stayed 5 days and the room was not changed or fresh towels given .

    We attended sturgis motorbike rally and the location was central to every direction , food directly across the Road .

    Stayed in August 2023

Showing 1 – 25

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