620 Howard Street, Rapid City, SD 57701, United States
#36 of 39 hotels in Rapid City
Guests' ChoiceBased on 1087 hotel reviews
5.2Cleanliness
6.0
Comfort
6.2
Location
7.2
Facilities
5.6
Staff
6.8
Value for money
6.2
Free WiFi
6.6
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End of dialog contentReviewed: 16 June 2024
Jessica
United StatesThe swimming pool was closed
Location
Stayed in June 2024
Reviewed: 14 June 2024
Huyler
United StatesDid not realize I was booked in a smoking room and there were no other rooms available. We were tired so we took the room.
Stayed in June 2024
Reviewed: 10 June 2024
Dusty
United StatesPool was empty, breakfast was awful, window was broke and didn't close, lot of noise from broken window, no notes of a pool problem during booking.
Beds and room was clean enough, ac worked fine
Stayed in June 2024
Reviewed: 26 May 2024
Natasha
United StatesI liked that it had smoking rooms, but there has to be a way to better ventilate the floor. Other then that. All in All I was good.
Stayed in May 2024
Reviewed: 5 May 2024
James
United StatesBreakfast and the juice machine was broke
Location was fine
Stayed in May 2024
Reviewed: 12 April 2024
Melissa
United StatesThe hallway is a bit narrow and the breakfast could be improved.
The staff is friendly and helpful. They also helped us find another hotel when there's no more room available in theirs.
Stayed in March 2024
Reviewed: 6 April 2024
Ament
United StatesNo phone or carpet in room, also thought I had two queen beds marked on reservation and there was only one.
Good bathroom size, water pressure was good. Shower was good and clean. That's about it.
Stayed in April 2024
Reviewed: 6 March 2024
Rebecca
United StatesNo hot breakfast options. Car was damaged in the parking lot, although this was no fault of hotel staff. They were helpful in trying to view the cameras. I would probably not stay again due to location not being a safe part of town.
Price was great for a one night stay. Bathroom was very clean.
Stayed in February 2024
Reviewed: 18 December 2023
Bianas
United Stateswhen I was checking in a female was rude, while I was trying to explain my reservation, and she also accused me of taking pictures of her was not a welcoming vibe for me. but another guy who was on duty was very nice not on her shift.
room had everything I needed for the stay, three nights.
Stayed in December 2023
Reviewed: 31 October 2023
Picotte
United Statesno hot breakfast is available
coffee 24/7
Stayed in October 2023
Reviewed: 28 October 2023
Michael
United StatesOutside doors don’t unlock with the key Had to go to Walmart and get blankets hotel refused to give us any more one tiny bed spread and sheet no housekeeping whatsoever even asked front desk still nothing a lot of the outlets don’t work in the room
Not much
Stayed in October 2023
Reviewed: 22 October 2023
Gary
United StatesThe check-in was terrible - the person at the front desk kept saying - the computer does this on me, so it took a very long time to check-in. The A/C did not work, and the person at the front desk was not helpful at all. So I slept in a room that was warm and not very comfortable......we were too tired to try and find a room at a different hotel in the area, so we just slept there.
Slept OK
Stayed in October 2023
Reviewed: 11 October 2023
Olivia
United StatesNeeds update on furniture, lamps, carpet, bed and bathroom was old and dark. It was like stepping into the 90's.
I didn't eat breakfast
Stayed in October 2023
Reviewed: 6 October 2023
Tonita
United StatesRoom wasn't very clean. The carpet needed vacuumed. Surfaces were dirty. The air conditioner shut off randomly in the middle of the night each night of our stay. Breakfast wasn't good. The dining area didn't have a sanitary appearance. Tables were sticky. Juice machine didn't work. Waffle maker wasn't working correctly. Signs indicated food couldn't be taken back to our room from the dining area (breakfast is included in the rental and patrons should be able to enjoy where they are comfortable)
Housekeeping staff were friendly. Evening check in clerk was accommodating and informative
Stayed in October 2023
Reviewed: 20 September 2023
Ebert
United StatesBreakfast needs some help. Maybe more choices. Not everyone can eat sugar.
From the reviews we almost changed our mind. But were pleasantly surprised that it was better than we thought. The new manager is doing a great job and really getting it back up.
Stayed in September 2023
Reviewed: 18 September 2023
Malcolm
United StatesReserved. King Room but got a Queen that couldn’t be changed because property was sold out.
Convenient location
Stayed in September 2023
Reviewed: 5 September 2023
Fred
United StatesTv did not work, rooms were very outdated and not really clean
Wasn’t very impressed with it at all
Stayed in September 2023
Reviewed: 1 September 2023
John
United StatesThe limited breakfast selection.
Room was quiet because no other guests next to or above us.
Stayed in August 2023
Reviewed: 29 August 2023
Scott
United StatesWhen we were ready for bed we threw the sheets back to find they were dirty. We had to go to front desk and get new one and had put them on our selves. The staff didn’t even offer a different room or even offer to put the new sheets on. The floor was filthy and we had to leave our shoes on.
Stayed in August 2023
Reviewed: 26 August 2023
Andre
United StatesThey failed to service my room as requested. Had to make multiple requests.
Easy access.
Stayed in August 2023
Reviewed: 22 August 2023
Hust
United StatesRoom was dirty (no sweeping was done). Noisy air conditioner. Couldn't use the pass key to get in the back of the hotel, where we parked. TV wasn't working. Breakfast wasn't very good.
Bed was comfy
Stayed in August 2023
Reviewed: 21 August 2023
Chuck
United Statesi booked a double queen room. when i got there they said they were out and only had singles. they didnt even have ice buckets for the rooms. breakfast is a joke.
nothing
Stayed in August 2023
Reviewed: 19 August 2023
Mike
United Statesdirty, outside doors don't with key card, dirty smelly hallways, not much for breakfast, lots of noise in hallways
Stayed in August 2023
Reviewed: 13 August 2023
Kayla
AustraliaWe stayed 5 days and the room was not changed or fresh towels given .
We attended sturgis motorbike rally and the location was central to every direction , food directly across the Road .
Stayed in August 2023
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