221 2ND AVE N, Nashville, TN 37201, United States
#115 of 195 hotels in Nashville
Guests' ChoiceBased on 402 hotel reviews
8.1Cleanliness
8.6
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 27 August 2024
Sara
United StatesIt was very difficult to figure out where to go when first arriving.
The location of the property was great. Very close to Broadway and the Ascend Amphitheater.
Stayed in August 2024
Reviewed: 21 August 2024
Kenny
United StatesConstruction and elevators speed/efficiency
Location was Great
Stayed in August 2024
Reviewed: 10 June 2024
Angel
United StatesRoom was not ready on time Elevators not properly working
Location
Stayed in June 2024
Reviewed: 28 April 2024
Maria
United StatesThe halls are very dark. They had no refrigerator and I had to ask for one to be put in the room.
It was very easy to walk to Broadway and to many of the famous sites in Nashville
Stayed in April 2024
Reviewed: 25 March 2024
Jones
United StatesI didn't realize there was breakfast. No one told us, and I didn't remember seeing it offered. Also, you would think for $430 a night, the toilet paper would be a little better quality.
Stayed in March 2024
Reviewed: 2 March 2024
Catherine
United KingdomNo window No room service Paid for bed and breakfast and this wasn’t included
Good location
Stayed in February 2024
Reviewed: 7 January 2024
Scott
United StatesTHERE WAS NO PARKING .. NEED 10 MORE OF THE U LUGGAGE CARTS .... I WOULD DO A MAJOR DISCOUNT ON THE PARKING...
JOHN AT THE FRONT DESK WAS AMAZING :) BREAKFAST FOOD WAS VERY GOOD..
Stayed in January 2024
Reviewed: 26 November 2023
Andy
United StatesNo internet service...but, NO PROBLEM! I was on vacation!
The staff! Very accommodating and polite!
Stayed in November 2023
Reviewed: 20 November 2023
Dan
United StatesBrighter hall lighting
Proximity to Broadway
Stayed in November 2023
Reviewed: 19 November 2023
Shelly
United StatesHotel is a little dark and there wasnt much natural light in the room.
Location is excellent.
Stayed in October 2023
Reviewed: 30 October 2023
Geoffry
United StatesParking is awful! Garage across street is closed, next closest garage is a block away. Traffic is bad on street where Valet is located and cannot always park to even utilize Valet services.
Location is convenient for walking to Stadium and Municipal Auditorium
Stayed in October 2023
Reviewed: 19 September 2023
Nancy
United StatesHilton had recently taken over the property and my reservation was lost. They were able to give me a room. I had an issue with the bill at check out. My original booking included breakfast. The new management only gave a $15 credit for breakfast . You couldn’t get breakfast for $15. Had to negotiate at check out.
The hotel location was wonderful. Walking distance from so many places. The room was clean and modern. The hotel bar and restaurant were very nice. The servers were very attentive
Stayed in September 2023
Reviewed: 13 September 2023
Andrea
United StatesWhy have ice buckets when there are no ice machines? Also- the fridge in the room isn’t equipped to hold food. It only holds ~4 20 oz soda bottles, and it doesn’t even chill them much. It’s totally useless if you’re staying a few days and you want to keep food or leftovers. The downstairs restaurant is good, but really pricy. Lastly, they have valet parking, which is great. But it took over 30 minutes to retrieve my car in the morning when I was leaving.
Great location. Helpful staff.
Stayed in September 2023
Reviewed: 3 September 2023
Loy
United StatesValet parking car pickup when getting car to leave was delayed about two hours. Only two employees on a busy Saturday.
Location
Stayed in September 2023
Reviewed: 21 August 2023
Elizabeth
United StatesDue to construction accessibility was limited to the hotel by vehicle. They do offer valet parking, but if you wanted to find cheaper parking, it was within walking distance. You just had to carry all your belongings with you.
The staff was great, very friendly, and informative. Rooms were clean, and the bed was comfortable. The location was perfect. We walked everywhere we needed or wanted to go.
Stayed in August 2023
Reviewed: 8 August 2023
Carrie
United StatesThe road work around the building was terrible. There was a homeless man cussing and screaming outside the building. He tore up the hotel flowers and broke bottles. That was unsettling. I was also overcharged on my card due to the merge of Hilton
The hotel was nice, room clean. Loved the shower. DeCarlo in accounting was wonderful. It took a week to get to the correct department, and he called me on a Sunday to help fix my overcharged card!! He was so helpful!!!
Stayed in July 2023
Reviewed: 27 July 2023
Robert
United StatesThe only negative was retrieving our car from valet parking. Said it would take 10-15 min and it took over 30.
Facility was clean and check in was easy.
Stayed in July 2023
Reviewed: 24 July 2023
Edward
United StatesWe came the week before.they transitioned..No artwork and there was construction. Bummer not seeing the art exhibits, but not the end of the world.
Very convenient to Nisson Stadium, downtown and restaurants. Staff was kind and helpful. Facilities were nice, but unfortunately wish we would.have I own the were transitioning from a 21c to new management/owners. The downstairs bar was very cozy. Stopped in for a cocktail before the concert..Quite nice.
Stayed in July 2023
Reviewed: 4 July 2023
Pillow
United StatesConstruction
Nice rooms
Stayed in May 2023
Reviewed: 13 June 2023
Terrie
United StatesThis hotel is an older facility. Beds were very comfortable, and the room size was nice. The hotel itself is very dark. Lightning is terrible. Needs updating and painted at least.
Location was perfect for walking around the downtown area.
Stayed in June 2023
Reviewed: 10 June 2023
Margareta
United Statesthe room was a little bit smaller then expected
very close to all main attractions in downtown
Stayed in May 2023
Reviewed: 8 June 2023
Robert
United StatesWhere was everyone else? The place seemed abandoned.
The food was good. The museum is always amazing.
Stayed in June 2023
Reviewed: 4 June 2023
Susan
United Statesart exhibition, nice style, comfortable bed, nice bathroom
Stayed in June 2023
Reviewed: 3 June 2023
Tiffany
United StatesThe front desk attendant was cold upon initial greeting.
The building is beautiful and the room was very comfortable. The hotel maitre'd was amazing and very pleasant!!
Stayed in June 2023
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