Reviews of Hayes Street Hotel Nashville 3 stars
1909 Hayes Street, Nashville, TN 37203, United States
#132 of 201 hotels in Nashville
Guests' ChoiceReview score
Based on 4124 hotel reviews
7.9Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.2
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Facilities
8.3
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Staff
8.5
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Value for money
8.0
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Free WiFi
8.2
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Reviewed: 17 August 2025
Katie
United Kingdom10 reviews1 helpful vote8.0“Enjoyed our stay, would stay again. Manage expectations of breakfast - mainly pastries & hard boiled eggs.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
Have to ask for rooms to be cleaned daily (before 10am), even when asked, ours wasn’t cleaned. Although not a massive problem as staff provided clean towels when asked. Aircon old & loud.
Good location to walk down broadway, very clean, helpful staff, breakfast included although was very basic.
Stayed in August 2025
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Reviewed: 11 August 2025
Richard
New Zealand17 reviews8.0“Great location.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
The air con unit was loud and kept turning on and off all night.
Great location. Basic but had everything we needed
Stayed in August 2025
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Reviewed: 10 August 2025
Sandra
Canada1 review7.0Good- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted via mobile
Need better lighting in the rooms
Stayed in August 2025
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Reviewed: 8 August 2025
Hashan
Canada2 reviews8.0Very good- • Business trip
- • Solo traveller
- • King Room with Roll-In Shower - Disability Access
- • Stayed 3 nights
overall, this is a well maintained facility.
Stayed in August 2025
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Reviewed: 7 August 2025
Mike
United States3 reviews8.0Very good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Great location, nice hotel.
Stayed in August 2025
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Reviewed: 6 August 2025
Marta
United States48 reviews5 helpful votes8.0“A weekend having fun in Nashville”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
A bit far from the downtown but it’s ok, you can walk 25 mins to the Main Street
It was clean and very comfortable
Stayed in July 2025
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Reviewed: 28 July 2025
Tiffany
United States3 reviews8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
It was a little further walk to Broadway than I thought and the sketchy “unhoused” folks were a bit unnerving. Better it your mayor Freddy on that issue or soon no one will stay.
It was very quiet and clean.
Stayed in July 2025
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Reviewed: 27 July 2025
Grit
Germany38 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted via mobile
Delayed room service
Very nice staff. Mathew was very helpful and friendly. U can walk to the town.
Stayed in July 2025
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Reviewed: 27 July 2025
Kevyn
United States7 reviews8.0“Clean and comfortable room with friendly staff and a convenient location”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
The valet parking
The room was clean and comfortable, the facilities were well maintained, the staff were very friendly and accommodating
Stayed in July 2025
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Reviewed: 26 July 2025
Yolanda
United States2 reviews1 helpful vote9.0“Visit to Nashville”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
The first day of our stay, housekeeping did a poor preparation for new guests. The toilet was unclean, and one of the beds was dirty. One of the evening staff went into the room and resolved the issues.
The evening staff was outstanding. The y were responsive and provided wonderful customer service. I am specifically speaking about the front desk staff. Additionally, the male who was managing the breakfast area was wonderful. Based on the service provided by these individuals, I would return.
Stayed in June 2025
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Reviewed: 21 July 2025
Thomas
United States2 reviews9.0“Overall good experience. Would consider staying here again.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
Breakfast was not great, Some bagels, Coffee, juice, instant oatmeal, fruit. There was an additional charge of $42 + Tax to park the car. This was not advertised in the description, so it came as a surprise. There were not many amenities in the little store. Bar was only open Wednesday through Saturday.
Room was comfortable, and clean. Water pressure in shower was great. TV had plenty of channels. The bar was nice. Drinks were reasonable, Hotel staff was very friendly and helpful. Coupon available for nearby restaurant. There were many nice restaurants within walking distance.
Stayed in July 2025
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Reviewed: 20 July 2025
Matthis
France6 reviews1 helpful vote7.0“Overall, it’s a solid and reasonably priced option for a short stay in Nashville, as long as you’re aware of the extra p”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
That said, a few downsides are worth mentioning. The location isn’t ideal if you want to be in the heart of the action, and the valet parking was very expensive, which felt a bit excessive. Also, the breakfast was quite basic and not particularly appealing — definitely room for improvement there.
I had a comfortable stay at this hotel in Nashville. The room was clean, quiet, and well-equipped — nothing fancy, but definitely up to standard. The overall value for money was good, especially considering the comfort level.
Stayed in May 2025
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Reviewed: 18 July 2025
Catherine
Australia54 reviews4 helpful votes8.0“Nice accommodation”- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
It was clean, big room and included breakfast. You are a considerable distance from Broadway so you’ll need to catch Ubers which become costly.
Stayed in July 2025
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Reviewed: 17 July 2025
Beatriz
United States8 reviews8.0“pretty good. would stay there again”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
For all my girly girls: the lightning in the room is terrible, good luck doing y’alls makeup/ getting ready (bathroom light was fine)
Pretty decent hotel and close a lot of things so it’s easy and cheap to get around by uber. Staff was so nice and room was super clean!
Stayed in July 2025
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Reviewed: 17 July 2025
Becky
United States3 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
It was such a beautiful hotel! We loved our stay!
Stayed in July 2025
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Reviewed: 17 July 2025
Alex
United States4 reviews7.0“Great location, but will not stay again because the beds are insanely uncomfortable.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The beds are super uncomfortable, and the breakfast selection is very poor.
How close it was to Broadway.
Stayed in July 2025
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Reviewed: 17 July 2025
Claudia
United States7 reviews9.0“Stayed there numerous times- always had a great experience. Good value”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Very convenient
Stayed in July 2025
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Reviewed: 16 July 2025
Roisin
United Kingdom6 reviews1 helpful vote8.0“Spacious, comfortable and friendly”- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The hotel is a little further out of town. Broadway, country music hall of fame etc. is at most a 10 minute drive away and Ubers are really easy to get and relatively inexpensive so wasn’t too much of an issue for us. You could potentially walk it but the walk would take you on to a very busy main road and it is VERY hot in the summer months so we didn’t attempt it.
The room was extremely spacious, I was with my friend and we had two large double beds so plenty of room to spread out. The shower was great with wonderful water pressure and the complimentary breakfast, although a little basic, is perfect for a small bite in the morning. Everyone has been so friendly and helpful.
Stayed in July 2025
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Reviewed: 10 July 2025
Angela
United States6 reviews9.0“A gem of a hotel”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
I wish there had been a microwave
The staff were friendly as we walked in the door. The lobby was clean and smelled super fresh even though they accepted dogs. The rooms were exceptionally clean and the beds were very comfortable. We will definitely be staying again!
Stayed in July 2025
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Reviewed: 9 July 2025
Ivanič
Slovenia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Breakfast bar could be improved if moved to a different location/on tables, add a microwave?, a second toaster?, cereals and milk?
Location, professionalism of staff, friendly atmosphere
Stayed in July 2025
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Reviewed: 6 July 2025
Angela
United States19 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
Breakfast wasn't much
Great staff, Later checkout than other hotels
Stayed in July 2025
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Reviewed: 6 July 2025
Christian
United States22 reviews6 helpful votes9.0“Nice boutique hotel…”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
The fact that they charge for $42 a night for parking. You can find parking on the street if you’re lucky
Nice hotel close to everything in Nashville
Stayed in June 2025
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Reviewed: 5 July 2025
Peter
United Kingdom10 reviews9.0Superb- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
Great management staff!
Stayed in June 2025
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Reviewed: 2 July 2025
Jeanne
United States9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
You had to pay $46 a night to park in their garage or use off street parking which was very limited.
The hotel was very nice , clean.
Stayed in June 2025
