It was hard to find because the street sign was too small. The parking garage in the back made check in more difficult. We were able to come in the back door but otherwise would have had to walk around the block with our suitcases.

The breakfast had a large selection and was very good

Stayed in May 2024

We were told that rooms are serviced every other day. Not ideal but okay. However on our "service" day, only the towels were replaced and the trash cans were emptied. The room was not cleaned. The bedding was pulled up but the beds were not properly made and the pillows were disheveled.

The location was perfectly situated on beautiful Main Street. Close proximity to shopping and restaurants. The rooms were huge and the hotel is so charming.

Stayed in May 2024

High ceiling. Breakfast was good. Staff frendly. Parking was a bit far

Stayed in February 2024

N/A

Location was downtown, right where I wanted to be.

Stayed in March 2024

Good central location. Room was massive!

Stayed in December 2023

No way around the fact that the parking is inconvenient. It’s on the second floor (open air, no elevator ) of a parking garage about a block away from hotel. There’s a small amount of paid parking in front of the hotel on a busy street, probably would help during check-in and out. Not sure if this is a good choice during winter weather or any time for individuals with mobility concerns.

Location is fantastic if you are into walking around this beautiful town. You are steps away from shops, restaurants, theater, even rail trails. Breakfast was surprisingly delicious. Menu was standard fare, but well prepared, which elevated the experience to something equal to or better than made to order diner food.

Stayed in November 2023

No heat in room despite thermostat ☹️ PARKING: This is just awful 😞. Yes they offer the top level of a parking garage which has NO ELEVATOR!!!!!!!! As a senior this was a challenge. This has influenced my decision NEVER to stay here again-sorry. One other issue signs with direction as to the hotel back door let alone room location would be most important.

Extremely clean room. Nice staff

Stayed in November 2023

heater in room didnt work . on the trird day a portable heater was brought to the room.

breakfast excellent, location ferfect.

Stayed in October 2023

The bathroom in our room wasn’t super clean. There was still some hair on the floor and a few coffee splatters. The hallways also smelled like old cigarette smoke.

Nice rooms, comfortable beds, awesome location that was convenient to walk everywhere in downtown Keene.

Stayed in August 2023

Staff was pleasant and helpful hotel was in great location

Stayed in August 2023

The hallway smelled like old smoke.

The location is very convenient.

Stayed in August 2023

We stayed on the second floor and the smell of cigarette smoke permeated the entire floor when getting off the elevator. It was gross. Like old permanent smoke smell.

Beautiful property. Nicely decorated. Great location.

Stayed in August 2023

I had no idea my room would be in a basement. They call it lower level but windows were typical of a basement apartment.

Modern, updated, clean, superb location

Stayed in August 2023

“Breakfast” was essentially gas station sandwiches and cereal…left a lot to be desired.

The room was incredibly clean and comfortable. Location right downtown was perfect for enjoying the night life.

Stayed in October 2022

There is no dedicated loading zone outside hotel for arriving guests. Hotel is on very busy road, and all parking spaces have meters on them. Hotel carpark outback requires guest to walk down flight of stairs. Rooms are not serviced which is ordinary given the cost of a room in this hotel

Location was right in Town Square. Beautiful room, great bed, very clean. breakfast was good

Stayed in October 2022

Noisy A/C. Had lukewarm water (at best) in the shower and the sink at night and in the morning.

Comfortable room. Free parking close by, food options close by.

Stayed in October 2022

The pillows were pretty uncomfortable and the bed was kind of uncomfortable.

I did book a King double room but did not find out that type of room was not available until a week before our event and ended up with double Queen room. They said I was eligible for an upgrade, but was not offered one.

Stayed in September 2022

a/C controls hard to figure out, parking far and involved stairs

Downtown location

Stayed in August 2022

parking would have been a far walk at night for single traveler

nice downtown location

Stayed in August 2022

The parking situation and the stairs. On crutches and the parking Lot had no elevator and then walking to back on hotel. Not good.

The location right on main street

Stayed in July 2022

Good breakfast rooms were clean and newly renovated, only inconvenience was parking and no elevator to parking deck

Stayed in July 2022

We really enjoyed everything and would definitely book here again. The only thing would be the oversized window curtains were falling down and gave no darkness to the room in the morning.

We enjoyed the location being right downtown. Our loft king room was very roomy and unique-The breakfast was ample, delicious and tended to perfectly by Jeff.

Stayed in June 2022

Elevator was out for a few hours.

Comfy beds and chairs. Friendly staff with a great breakfast and great staff running it (thanks, Jeff!) Perfect downtown location with attached gourmet restaurant, Firework. Due to covid you need to request housekeeping but they respond quickly.

Stayed in June 2022

Size of rooms and windows, location, friendly staff, clean.

Stayed in June 2022