407 Calle Principal, Monterey, CA 93940, United States
#54 of 63 hotels in Monterey
Guests' ChoiceBased on 495 hotel reviews
7.0Cleanliness
7.6
Comfort
7.6
Location
8.9
Facilities
7.0
Staff
8.2
Value for money
7.2
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Karen
United KingdomNo safe in the room to put valuables. Awoken early from the noise from the bins being emptied.
Clean, comfortable, good location. Grab and go breakfast a nice touch.
Stayed in April 2024
Reviewed: 27 April 2024
Alessio
PortugalPoor insulation of the window. Mine was on the street and you could hear everything. I had to sleep with my headphones playing white noise all night.
Location
Stayed in April 2024
Reviewed: 26 April 2024
Martine
United KingdomNice central location hotel.
Stayed in April 2024
Reviewed: 27 March 2024
Jason
United KingdomDidn't tell us how switched lights off had no switch. Room, very tired and outdated. Did seem very friendly at the first meeting.
Location was really good Had ironing board and hair dryer. Good size bathroom.
Stayed in March 2024
Reviewed: 25 March 2024
George
United StatesBathroom was kinda small and fire place didn’t work
Location was excellent!
Stayed in March 2024
Reviewed: 22 March 2024
Kyle
United StatesBathroom cleanliness
Location
Stayed in March 2024
Reviewed: 21 March 2024
Tamar
United Statesthe room was very dark.
We loved the 'grab and go' breakfast.
Stayed in March 2024
Reviewed: 9 December 2023
Seth
United StatesIt was a warm day and the room had no A/C. Fortunately the windows opened well but the street noise as cars clanged over a metal road plate was loud (I recognize the hotel has no control over that). An interrupted night’s sleep before running a half marathon was not ideal.
Quaint appearance
Stayed in November 2023
Reviewed: 24 November 2023
Christine
United StatesThe gap between the old and new section. Dirty red carpet.
Stayed in November 2023
Reviewed: 20 November 2023
Tasha
United StatesYou should tell people the A/C is broken before they book!
Staff was nice hotel was clean and love the older ambiance
Stayed in November 2023
Reviewed: 18 November 2023
Mariana
United StatesStairs!! I realize it’s an older hotel however, it is difficult for a senior carrying luggage to navigate the stairs. Especially if you get a room in the historical part of the hotel. Love the location! It’s close to everything!!
Location and staff
Stayed in November 2023
Reviewed: 25 October 2023
Michael
United Statesshower...towels
location
Stayed in October 2023
Reviewed: 16 October 2023
Evelyn
United StatesStaff was not particularly friendly. To reach oldest rooms you must take elevator and walk through cross connection.
Historic, center of town, can walk to all Monterey attractions.
Stayed in October 2023
Reviewed: 1 October 2023
Lesley
United StatesNeed to be able to use card on phone wallet.
Stayed in September 2023
Reviewed: 24 September 2023
Derrick
United StatesBathroom needs visual maintenance. Shampoo, Conditioner and body soap dispensers was not working
Location
Stayed in September 2023
Reviewed: 19 September 2023
Miranda
United StatesWe did not like that the rooms did not have any air conditioning, our room was so hot even with the windows open! We know it's an old hotel but the carpets looked like they had never been steam-cleaned, yikes. Our room faced the main street and it was SO loud! Did not work out with an infant who wakes up to everything.
Being in walking distance to everything in downtown Monterey was so convenient! The staff were wonderful, any time we needed something they were there to help. The bed was very comfortable.
Stayed in September 2023
Reviewed: 19 September 2023
Kathy
United StatesThe location is excellent - it's within walking distance of many great restaurants.
Stayed in June 2023
Reviewed: 15 September 2023
Annette
United StatesParking was tricky. We had to drive around the block a few times to find a spot to unload our suitcases. Jacuzzi wasn't working.
Very comfortable beds. Location was great. We walked about a bock to the wharf and had a fantastic seafood meal and watched the sea lions. Staff was friendly and gave us directions and coupons.
Stayed in September 2023
Reviewed: 27 August 2023
Hazel
United KingdomNo breakfast No iron No laundry service First room bad smell but staff very happy to change
Stayed in August 2023
Reviewed: 25 August 2023
John
United StatesQuite noisy in our room. We faced Calle de Principal and the truck traffic was non-stop. Hard to sleep, awaken early in the morning.
Convenient to the theater we were going to, convenient to restaurant s.
Stayed in August 2023
Reviewed: 8 August 2023
Lori
United StatesTiny rooms with no extras at all and very uncomfortable beds.
Beautiful historic property.
Stayed in August 2023
Reviewed: 11 July 2023
Helen
United StatesVery dated and the common areas needed vacuuming.
The location and price.
Stayed in July 2023
Reviewed: 29 June 2023
Susan
United StatesIron in room.
Location of Hotel, room was lovely, staff was exceptional.
Stayed in June 2023
Reviewed: 23 June 2023
Jillian
United StatesValet was $30 a night
Stayed in June 2023
San Casciano in Val di Pesa, Italy
El Pont de Suert, Spain
Primm, USA
Gander, Canada
Mui Ne, Vietnam
Crieff, UK
Ennepetal, Germany
Roscommon, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content