336 21st Street, Miami Beach, 33139, United States
#80 of 203 hotels in Miami Beach
Guests' ChoiceBased on 308 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.0
Staff
8.5
Value for money
7.7
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2022
Diego
BrazilRooms aren't properly soundproofed. No breakfast or parking in the premises.
Great location, within walking distance of everything.
Stayed in June 2022
Reviewed: 15 May 2022
Peter
United Kingdomstaff were amazing. Huge shout to Walter and Elias, awesome guys!
Stayed in May 2022
Reviewed: 15 May 2022
Heather
United KingdomThat the pool was off limits for one day while we were there, as we only had a 2 day stay.
Breakfast wasn’t included.
Stayed in May 2022
Reviewed: 5 May 2022
Sunta
United StatesNo microwave Poor lighting Need more trash cans and a mirrow In the bathroom.
Location Beautiful pool Beach accommodation Nice shower
Stayed in May 2022
Reviewed: 1 May 2022
Melanie
United StatesUnfortunately, luxury amenities translates here to no complimentary coffee available for room, and ice available only with call for housekeeping service. This was an issue early Friday evening when calls were unanswered for approximately 15 minutes. Walked down to ask in person. Gracious and apologetic response from host, yet actual delivery from housekeeping took 30 more minutes.
Beautifully furnished room and luxury amenities. Convenient enough location to Collins Avenue and South Beach.
Stayed in April 2022
Reviewed: 1 May 2022
Mark
United Kingdomit’s more about the vibe than service
location was great, lovely building and area
Stayed in April 2022
Reviewed: 1 May 2022
Cristina
Italylocation, room
Stayed in April 2022
Reviewed: 21 April 2022
Arnaud
Switzerlandstaff : looks staff forgot the words smiles, help, welcoming, … sorry to borrow you guys, we were just customers
it’s clean and comfortable and location is ok in sobe
Stayed in April 2022
Reviewed: 19 April 2022
Sam
Hong Kongcheck in is not until 4pm, check out is at 11am and no real flexibility on either. the price of the snacks and drinks in the room was absurd.
the location is fantastic, 2 blocks from the beach and able to get beds and towels for free on the beach too (but not umbrellas). the beds were really comfy. check in staff was very friendly and helpful. small gym but definitely has everything you need to workout for a few days. the sushi bar and happy hour were reasonably priced and very nice.
Stayed in April 2022
Reviewed: 16 April 2022
Ante
Canadalocation to beach and prices
size
Stayed in March 2022
Reviewed: 15 April 2022
Brittaney
CanadaThey weren’t ready at check in. No milk for coffee.
Great place, room and pool area.
Stayed in April 2022
Reviewed: 15 April 2022
Trevor
United Statesnothing.
very nicely designed and the room was a decent size.
Stayed in April 2022
Reviewed: 19 March 2022
Lisa
United StatesFor the price, would have liked water available without having to pay. Would have liked a refrigerator in the room. A restaurant for breakfast would be good on premises No food or drink service on the beach was definitely a negative for me
Beds were very comfortable. Complimentary Coffee in the morning was nice (need lids for carry out) Location is close enough walking distance to beach
Stayed in March 2022
Reviewed: 11 January 2022
Jon9344
United KingdomPrices for the room refreshments were too expensive. Even the bottled Water was expensive. Some great options for the mini bar but it was nearly 50 dollars for a small bottle of champagne, as in a glass sized bottle.
Room was a little on the smaller side but it was clean and modern. The bed was superb, really comfortable. Shower was great and the Wifi worked, what's not to like. The communal areas on the ground floor around reception are modern and has a great vibe about it, bar was good and the outside areas around the pool were great.
Stayed in January 2022
Reviewed: 15 December 2021
Prisca
United Kingdomi slipped down the stairs, it was slippery and there was no wet floor sign. i hurt my coccyx pretty badly and the staff were reluctant to help / take responsibility.
incredible interior design, location was also amazing. sushi restaurant on the ground floor was great too. favourite thing was the hotel pool.
Stayed in October 2021
Reviewed: 29 November 2021
Olof
SwedenThey have an obligatory service fee of 40 USD for e.g WiFi and towels... No where could I read about this on Booking.com or the website of the hotel. So that was disappointing.
Good location from the business off downtown South Beach. Nice facilities. A bit thin doors where you can hear noice from the hallway.
Stayed in November 2021
Reviewed: 17 November 2021
Javen
United Statesnothing
everything was great
Stayed in November 2021
Reviewed: 1 November 2021
Rochelle
United StatesThe room's phone to reception desk and the coffee maker in the room wasn't working. Be aware that the Booking.com price does not include a $45 resort fee.
Friendly reception and received an room upgrade with a terrace. Located 2 blocks from the beach. Safe neighborhood and walking distance to restaurants. Comfy beds, room was recently renovated with beautiful terrace.
Stayed in October 2021
Reviewed: 30 September 2021
James
United StatesA/C system in the room was not functioning properly for the majority of the stay. Water bottles charged $9 each to the room. Staff did their best to accommodate for these inconveniences.
Included breakfast vouchers and on site bars were great
Stayed in August 2021
Reviewed: 10 September 2021
Matthew
United StatesParking was confusing, Staff standoffish,
Swanky, Clean, Modern
Stayed in July 2021
Reviewed: 28 August 2021
Alex
United StatesThe terrace door was broken and it was suggest that I stay in the room until the morning if unable to repair. However they were able to understand my request to not stay in the room and they did a great job with relocation. I would stay here again. The staff was good.
It was literally a 2 blocks from the beach. Great location on South Beach close to mid beach and has some options to eat near by. Located by CVS and more. The pool was nice not too crowed and the room was spacious the terrace was great. The room was the perfect size, the only con is you can control the thermostat it is centrally controlled. Often in the evening it would get hot.
Stayed in August 2021
Reviewed: 20 August 2021
Sharon
United StatesSink was in the main room and not the restroom for some reason? Inconvenient in the morning. We asked for towels and we waited a whole day, we had to ask a second time. There were ants or bedbugs? In some of the furniture in the room. ew.
Great pool. Great service. Location is close to everything you can walk and find bars and coffee shops.
Stayed in August 2021
Reviewed: 10 August 2021
Kyle
United StatesThe room was accommodating and the bed was super comfy; unfortunately, I didn't have a view - AT ALL! I was staying in the Ansonia building, room 155. The windows are frosted and DON'T open. It felt like I was in a tomb. Very bizarre!!!
The pool area/cabana was an absolute delight. Also, Plymouth's proximity to the beaches and Collins Ave was super convenient.
Stayed in August 2021
Reviewed: 8 August 2021
Yuxiang
United StatesNo parking area
Clean and comfortable
Stayed in August 2021
Reviewed: 31 July 2021
Santana
United StatesThe pool closes too early and the floors in the pool area was dirty I never saw anyone hose it down. The furniture in the room is dated.
The hotel was very nice the pool area was a beautiful vibe day or night.
Stayed in July 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content