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Reviews of The Salem Inn 3 stars

7 Summer Street, Salem, MA 01970, United States

#4 of 6 B&Bs and Inns in Salem

Guests' Choice

Review score

Based on 651 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room - Curwen House- NO PETS
    • Stayed 4 nights

    No microwave in room.

    All staff was very helpful and friendly.

    Stayed in June 2023

  • Reviewed: 30 June 2023

    10
    Great location and charming hotel.
    • Leisure trip
    • Couple
    • Classic Suite - Pet Friendly - West House
    • Stayed 1 night
    • Submitted via mobile

    Nothing much. The AC was a bit too close to the bed, but still not enough to get the room cool.

    Great location, historical building, great breakfast, clean, free parking.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Suite - Peabody House- NO PETS
    • Stayed 1 night
    • Submitted via mobile

    It was so charming g and very close to all the things we wanted to do!

    Stayed in June 2023

  • Reviewed: 28 June 2023

    10
    I would recommend Salem Inn 10/10 to anyone interested in a Salem stay.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath- Pet Friendly
    • Stayed 2 nights

    I mean, it was a bit pricey for a midwesterner but it came with excellent breakfast and wine, and RELATIVE TO THE AREA was not expensive. The location was an easy walk to tons of great restaurants, bars, cafes, shops, exhibits, and even a CVS so it was definitely worth it.

    Gosh, the breakfast was fantastic. The complimentary wine was a welcoming touch. The staff was so friendly and helpful, and the facility itself so fun and historical as well as clean. Also the location is tough to beat, so close to the main drag and everything you could really want. Also the bed was comfortable and the shower was nice and the AC unit was great, etc, so all of those logistics were fantastic as well. We also really liked that the doors used codes instead of keys, so we didn't have to worry about carrying and losing them lol

    Stayed in June 2023

  • Reviewed: 28 June 2023

    9.0
    Charming lodgings with thoughtful extras.
    • Leisure trip
    • Group
    • Classic Suite - Pet Friendly - West House
    • Stayed 3 nights
    • Submitted via mobile

    The majority of staff were extremely helpful and pleasant. On the day we were leaving, the front desk staff was a different lady then whom we had previously seen and she very much appeared and spoke as if she would rather be anywhere but there. Hopefully it was just a bad day for her.

    The room was comfortable, and cute. The location was perfect for many of the main attractions in Salem, and within walking distance of major sites. Thoughtful extras such as refillable bottles of water, coffee, tea, sherry, wine, breakfast were provided.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    nice place, great location
    • Leisure trip
    • Family with young children
    • Classic Room - Curwen House- NO PETS
    • Stayed 1 night
    • Submitted via mobile

    nothing negative to add

    The inn is in the middle of historic Salem. You can walk to restaurants, historic sites, all without having to drive.

    Stayed in May 2023

  • Reviewed: 26 June 2023

    8.0
    We were very pleased with the Inn & the people.
    • Leisure trip
    • Couple
    • Classic Suite - Pet Friendly - West House
    • Stayed 2 nights
    • Submitted via mobile

    Parking, Parking, Parking. My assigned parking lot, was very far from the Inn. About 3 blocks away ! No handicap parking or handicap assistance.

    The breakfasts were very good. The room was clean & comfy. The people were great.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Very close to central Salem and the Witch House. Great place for tourists.
    • Leisure trip
    • Family with young children
    • Classic Suite - Pet Friendly - West House
    • Stayed 1 night
    • Submitted via mobile

    Our room was the first one nearest entrance so it was very loud in the morning.

    Breakfast was fantastic and location is perfect.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    8.0
    We loved it. Great renovations. Lots of character.
    • Leisure trip
    • Couple
    • Queen Suite with Spa Bath - Curwen House- NO PETS
    • Stayed 2 nights

    Stairs.

    Beautiful old colonial residence converted to a hotel. Lots of fun.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    9.0
    Breakfast was delicious
    • Leisure trip
    • Group
    • Family Suite - Pet Friendly - West House
    • Stayed 1 night

    TV very small for room size.

    Great location.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Always a pleasure to visit Salem and stay at the Salem Inn.
    • Leisure trip
    • Family with young children
    • Family Suite - Pet Friendly - West House
    • Stayed 3 nights
    • Submitted via mobile

    Lovely updated historic buildings. Central location, walk to all attractions. Clean and comfortable. Pet friendly.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room - Curwen House- NO PETS
    • Stayed 2 nights
    • Submitted via mobile

    Location was fabulous! We arrived for a family wedding at Hamilton Hall not even a block Away ! Staff kept in touch and were very accommodating . Breakfast / just a short walk Away was wonderful ! the staff very attentive ! All around was a fantastic experience !

    Stayed in June 2023

  • Reviewed: 21 June 2023

    10
    Thank you
    • Leisure trip
    • Couple
    • Suite with Whirlpool- Pet Friendly
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like having to leave, I wish we could have stayed longer!

    The room was great, the breakfast was amazing & the complimentary wine in the evening was an unexpected surprise. So close to all the sights and restaurants in Salem as well.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Classic Suite - Pet Friendly - West House
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    They had a little dig mat and a bowl and treat’s ready in our room for our dog The young man that was our waiter at breakfast was great and so was the food,

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    we had a wonderful experience and look forward to staying there again
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite- Pet Friendly
    • Stayed 3 nights
    • Submitted via mobile

    The location was perfect for walking. Easy access to shopping, restaurants, and historical locations. The building and rooms are beautiful. Staff was very friendly.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    my friends and I had a lovely time
    • Leisure trip
    • Group
    • Family Suite - Peabody House- NO PETS
    • Stayed 1 night
    • Submitted via mobile

    I liked it all!

    it was very cute and modern.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    recommended, great value and a great place to stay.
    • Leisure trip
    • Couple
    • Classic Suite - Pet Friendly - West House
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    lovely clean comfortable and friendly place to stay. close to all amenities.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite - Peabody House- NO PETS
    • Stayed 1 night
    • Submitted via mobile

    the gorgeous space of the historic home

    Stayed in June 2023

  • Reviewed: 18 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Whirlpool- Pet Friendly
    • Stayed 2 nights
    • Submitted via mobile

    Clean

    Stayed in March 2023

  • Reviewed: 17 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Suite - Pet Friendly - West House
    • Stayed 2 nights
    • Submitted via mobile

    The complimentary breakfast was nice, but I would have really appreciated it if they had any gluten free options for toast or waffles.

    Very friendly and communicative staff. They send you a text before arrival to help you with how to get into your room and order the complimentary breakfast. I assumed it was just an automated system but they actually reply promptly to you if you message back. They have an afternoon wine service that is a great way to mingle with other guests which led to me getting some great info for my sight-seeing!

    Stayed in June 2023

  • Reviewed: 13 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Suite - Pet Friendly - West House
    • Stayed 1 night
    • Submitted via mobile

    Staff was friendly, very Quant

    Stayed in May 2023

  • Reviewed: 12 June 2023

    9.0
    The location is perfect and the staff was so friendly.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath- Pet Friendly
    • Stayed 4 nights
    • Submitted via mobile

    Having to go up three flight of stairs with luggage. But it was not a deal breaker.

    Excellent location

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite with Spa Bath - Curwen House- NO PETS
    • Stayed 2 nights
    • Submitted via mobile

    Proximity to village was perfect

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Suite with Whirlpool- Pet Friendly
    • Stayed 2 nights

    My only suggestion would be to add a hanger behind the door for hats/coats. I was looking for an iron and didn't locate one in the room. Other than that, everything was perfect!

    I loved my room! I had a view of the Witch House. I really enjoyed using the tub after a long day of traveling and then walking to the town square and back. The bed was comfortable and my room was cozy. I also enjoyed the included breakfast and staff.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    overall we enjoyed our stay.
    • Leisure trip
    • Couple
    • Deluxe Room - Curwen House- NO PETS
    • Stayed 2 nights
    • Submitted via mobile

    A few minor upgrades like hooks in the bathroom to hang towels would be nice. Bed was comfy enough but pillow & bed linens were lacking a bit, not very luxurious just average. No bath robes.

    Loved it, the house was beautiful! Great location. Prosecco (our anniversary ) in our room was a pleasant touch! Breakfast was awesome!

    Stayed in June 2023

Showing 76 – 100

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