Air conditioning was a bit noisy and bedsheets were joined together with quilt which made it difficult to get comfortable with the temperature.

Hotel was in perfect position and room was nice and clean with good bathroom with excellent shower. Bed was also nice and comfy. Also liked the cold water station available for free. The Truvo restaurant in the lobby was also excellent.

Stayed in July 2026

Sadly there was only one lift working of two. It was terribly slow and I was on the 7th floor. I opted to take the stairs over the extraordinary wait. They are well appointed wide and fine to tread up and down should you have little luggage. Parking felt quite exposed in parking lot behind.

This was a delightful surprise. The rooms are very tastefully renovated. Modern bright and white. The beds are truly like pillows so soft and an absolute dream To sleep on. Beautiful hotel. Ice and water facilities on the floors. Microwave in room. Very large safe. Worthy of more stars imo post Reno. Great central location .

Stayed in July 2026

Rooms were smallish

The location was great, the staff was kind and I loved that it was an historic building

Stayed in July 2026

Nothing really. The lighting on various floors is intentionally dark, which was strange. The elevators are really small.

Really well done renovations. Cool property. Close to everything. Staff was great.

Stayed in June 2026

It is a 100+ year old hotel and it shows, lobby and rooms are outdated, carpets are old and not in best condition as well as rooms, TV are small and not even centered

Location

Stayed in June 2026

Great coffee, clean and comfortable, and great location. Staff was immediately responsive to anything needed. Nicely decorated and loved my stay!

Stayed in June 2026

This hotel is a charming, historic building, with rooms that have been nicely updated with beautiful cabinetry, frameless glass shower surround, and high-end tech, such as sophisticated lighting controls and plenty of USB charging ports. The staff was very friendly and accommodating. It was also a nice surprise to find they offered a secure storage room for luggage as I had to check-out hours before leaving for the airport. I would certainly stay here again.

Stayed in June 2026

No breakfast offered. No pool or hot tub.

This urban hotel is very comfortable a great place to stay in downtown, close to everything but not too much in the middle of the Gaslamp madness. Modest, yet feels very special.

Stayed in June 2026

This is an older hotel that despite surface renovations is still showing its structural age. The colors and lighting throughout the hallways and room are a bit gloomy. The room I stayed in was small with no view (windows facing other rooms), but was cozy.

Friendly and fast check-in, great location, comfy bed, basic amenities.

Stayed in June 2026

Foyer carpet needs deep clean, would benefit from some upgrades in foyer and bedroom.

Beautiful historic building, great location. New dining option TRUVA which is accessible from the foyer is outstanding, food was genuinely incredible, fresh and soooo tasty, give Mel and her team a visit 7am-11pm (highly recommend the Avocado eggs)

Stayed in May 2026

Foyer dark and tired, carpet needs deep cleaning!

The bedroom was amazing, newly decorated, fresh and clean.

Stayed in May 2026

Room was a bit small including a small bathroom.

Liked the location, good proximity to downtown and the San Diego Convention Center. Loved the yoga and workout rooms.

Stayed in May 2026

I liked the location. The trolley and buses were easily accessible. All the staff were very friendly. I would differently stay here again.

Stayed in May 2026

Room 517 smelled like rotten fruit had just been removed from refrigerator my entire 2 day stay.. No central lighting over the main area, so room is very dark. Shower has no shelf for soap or personal toiletries. No movie channels or streaming services, and several Direct TV channels were not available.

Great location. Friendly staff! Easy layout. Elevevarors arrived quickly. Bed was clean and very comfortable. Plenty of pillows and towels.

Stayed in April 2026

Grim dark decor. Creaky elevator. Rather small rooms. Cant make tea, only coffee in room. No breakfast in facility

Good value for location. Nice sized fitness centre. Purified water on alternate floors. Helpful staff

Stayed in March 2026

Its a little dark inside. Could do with a tidy up just to brighten it up.

Excellent location. Staff very friendly and welcoming Great walking tour offered as well.

Stayed in March 2026

my first room was not on the seventh floor and it was not a good room. The air conditioner was so loud and there was no comparison to the room on the seventh floor.

The newly renovated room has everything you need and is most comfortable.

Stayed in March 2026

not a big problem, but the AC in my room: when it's off, the room is stuffy when it's on, it blows right to my head.

the staff are friendly and helpful.

Stayed in February 2026

The first room we were placed in felt like a dungeon (faced close opposite wall/corner of the building). We asked for a different room and they offered only a $25/night upgrade for a suite. The suite also was dark, on a low floor, and faced AC equipment outside. Finally we got a decent room (higher floor suite). We'd stayed there before and had higher expectations, oh well. Silly thing also, the toilet paper holder kept ejecting the TP roll on the floor (yuck!) due to poor design or installation - needs to be replaced.

Beds were comfortable, location was good. Room was tastefully decorated. Nice bathroom and shower. Plenty of nice towels. Good lighting. Decent chairs/sofa in living room.

Stayed in February 2026

Understand the hotel restaurant was under renovation - good that there were a number of options close by.

Modern refurbed rooms on level 7 - aligned and honouring the heritage hotel. Plenty of USB C and A charge points and power points. Lots of light and white furnishings lifted the room further.

Stayed in February 2026

When we arrived the staff was not rude but had a bad vibe to them like we were interrupting them. The staff that checked us out and grabbed our car 100% the best. Had smiles and were super helpful.

Great place old school.

Stayed in November 2025

The direction of the air flow from the air conditioning , it was directed to the bed. I have to switch it off.

The shower

Stayed in December 2025

The TV did not have a signal for some reason, and the shower had a small lead onto the floor, but both issues were pretty minor. We did not miss not having a TV as the WiFi was excellent.

The staff there was great, very helpful. Always had a greeting for everyone, and the location was close to the Gaslamp Quarter without being too close. There were plenty of places close by for breakfast. We could easily walk to the sites we were there to see, such as the Midway and Seaport Village.

Stayed in December 2025

Shower drained slowly and the bathroom tap water pressure was not great.

Great location. We've traveled a lot in the past few years, and I have to say this was the best use of space for a smaller room of anyplace we've been in that time. It felt luxurious even though it was compact. The bed was extremely comfortable. Our corner king room was light and bright. Window treatments were attractive and functional. Bathroom areas were attractive. Room lighting was great.

Stayed in December 2025