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  5. Reviews of TownePlace Suites by Marriott Portland Hillsboro

Reviews of TownePlace Suites by Marriott Portland Hillsboro 3 stars

6550 Northeast Brighton Street, Hillsboro, OR 97124, United States

#15 of 18 hotels in Hillsboro

Guests' Choice

Review score

Based on 29 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 11 August 2021

    8.0
    Comfortable. Staff was helpful.
    • Leisure trip
    • Family with young children
    • Queen Suite and Sofa Bed
    • Stayed 2 nights

    Breakfast was marginal.

    Staff were helpful and courteous. They helped move us to a quieter room when requested and were responsive to other requests.

    Stayed in July 2021

  • Reviewed: 5 August 2021

    7.0
    I wish we would have known it was a residential complex that was noisy from the adjoining unit.
    • Leisure trip
    • Couple
    • Queen Suite and Sofa Bed
    • Stayed 1 night

    Didn't realize it was a "residential" complex; we were in a studio connected to a residential unit and the cooking smells from frying were evident. Neighbor smoke detector kept chirping due to low battery at night. We had to get out of bed and move to another room to sleep. We left all of our belongings in the room and took our pillows and crossed the complex in our slippers and PJ's. This move wasn't made possible until numerous calls were made to the front desk, as we couldn't sleep. We waited while they had to contact an off duty manager at home for permission after trying to contact the worker who lived next door so the alarm battery could be changed. We were finally able to move to the other room to sleep.

    The staff was nice, and we enjoyed the pool.

    Stayed in July 2021

  • Reviewed: 25 July 2021

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No complaints here.

    Great location in a quaint walkable neighborhood. Blocks away from a neighbor market and a park. Property was quiet, room was clean and well appointed. Pool area was nice. Would stay here again if traveling to the Portland area.

    Stayed in July 2021

  • Reviewed: 26 June 2021

    9.0
    Felt like home away from home and provided nice amenities for family sharing.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 17 nights

    N/A. All good. Well, perhaps a better discount for longer stays.

    great pool to share with son and grandson. Property is beautifully maintained and COVID rules followed.

    Stayed in June 2021

  • Reviewed: 8 June 2021

    9.0
    We will stay again.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night

    No WIFI, said connected but didn't work

    Near our family

    Stayed in June 2021

  • Reviewed: 14 May 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No complaints

    It didn’t feel like a hotel it was like you’re own apartment

    Stayed in April 2021

  • Reviewed: 10 May 2021

    7.0
    Loved the location.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Due to Covid the food provided was poor, no choice other than a very hard sandwich made with an english muffin and cold cereal, The server wasn't friendly and told me I could have only one small sandwich , I had to explain my husband wanted one also. The second morning the gentleman working front desk was very pleasant but had to work front desk and serve breakfast. He should be commended for doing a great job!

    Stayed in May 2021

  • Reviewed: 10 May 2021

    7.0
    Older property but in a beautiful area
    • Business trip
    • Solo traveller
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It is definitely an older property, and I was disappointed that they didn’t even have a bar of soap in the unit after a king day of travel, and there were some insects in the room (near the cabinets)— which did have some crumbs etc. leftover and not cleaned etc.

    The area is absolutely gorgeous with plenty of excellent retail nearby, and close to many office parks/ businesses.

    Stayed in April 2021

  • Reviewed: 29 December 2023

    10
    Excellent staff. Great location.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite with Sofa Bed
    • Stayed 6 nights

    GREAT!

    Stayed in December 2023

  • Reviewed: 16 July 2023

    5.0
    Okay for a night.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The shampoo dispenser was empty; there was soap residue on the sink counter from previous guests. When we checked in at 8pm, huge back of house keeping stuff was lying in front of the stairs. Despite not being a busy downtown location, was charged for parking. Air conditioning was inconsistent - a part of the room was too cold, the other part too hot.

    Safe location, good room size. Breakfast was simple but good.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    1.0
    Did not meet our expectations for a "Marriot" facility.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite with Sofa Bed
    • Stayed 7 nights

    Was supposed to have cleaning every other day - did not happen, even after complaining afternoon of day 5 did not come until day 6 - hours before we checked out. Buildings, grounds, fence were very dirty (see pics). Staff had no idea when management was working, I was given 3 different times. Upon reviewing our bill, we were charged for parking even though we told them at check-in that we had no car and would not need a parking pass. Until we talked to the manager no one could explain our bill.

    Was across the street from our daughter's apartment. Quiet.

    Stayed in June 2023

  • Reviewed: 11 May 2022

    10
    Great
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 4 nights

    Bacon or sausage

    Everything I wanted was there

    Stayed in May 2022

  • Reviewed: 28 March 2022

    6.0
    Not impressed, more expensive and not as good as some other places we have stayed.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 4 nights

    I didn't like being charged to park in the parking lot. I didn't like the limited selection for the breakfast.

    The location was great, close to our son and fairly quiet. I liked that the unit had an private entrance from the outside.

    Stayed in March 2022

  • Reviewed: 2 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No linens for the pull out couch. No coffee inserts for the coffee maker and when we arrived a plastic bag was wrapped around the smoke detector. I had to call the main desk 3 times to correct the issues. No apologies were made for the inconvenience. Hot tub was barely watm and really needed to be. cleaned.

    The outdoor pool was nice, and the location was good.

    Stayed in August 2021

  • Reviewed: 21 June 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    We reserved a King bed room. But we were given a room with a queen bed. We were not advised of the change at check-in. We checked in after 8 pm and they had run out of King bed rooms by that time.

    Location

    Stayed in June 2021

  • Reviewed: 27 April 2021

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    They had very little food and drink to be purchased on the property. A soda machine would be nice.

    Everything else

    Stayed in March 2021

  • Reviewed: 20 August 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Suite with Sofa Bed
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2021

  • Reviewed: 16 August 2021

    8.0
    Very good
    • Business trip
    • People with friends
    • Queen Suite and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: 30 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2021

  • Reviewed: 20 July 2021

    7.0
    Good
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2021

  • Reviewed: 2 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Suite and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2021

  • Reviewed: 27 May 2021

    8.0
    Very good
    • Solo traveller
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2021

  • Reviewed: 8 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 27 February 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Suite and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2022

Showing 1 – 25

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