The breakfast could be improved. We did not want to eat any of the "sugar treats" provided. Our room was overlooking the back of the hotel - not the best view, to say the least.

Great location! Very comfortable bed, spacious room and bathroom. Clean. Loved the charm!

Stayed in June 2024

Small space within which to work in getting breakfast. I feel that the toaster being near the front counter helped immensely, but also feel that utilizing a table in the dining room for coffee might improve flow. Morning staff needs to keep their phone conversations to a minimum, especially when discussing family matters. It’s one thing to use the phone to take a booking, another to discuss a relative or friend’s digestive system or issues with their extended care facility? Perhaps this promotes issues when an inquiry (about the need for napkins? Yogurt,? Milk? is awkward or takes time Noise from the street. I think the only answer for this might be triple glazed? windows when budget allows. Perhaps signs out front encouraging thoughtfulness, especially after 10 o’clock.

Friendliness & ‘workable solutions’ of management w/ staff: Arrived with one nights booking and was allowed to choose a room where air conditioner was not working for a second night at a discounted rate appx. $26 higher than where we had planned to stay in Martinez. Continental breakfast: find it hard to believe comments that disparage this aspect. There’s not much chance that Union MIGHT have let it’s game slip between when we stayed here, November ‘22 and this weekend. it was great both times. I believe instead that people are really hooked on the plasticity of what is offered by chains? Selection was creative, had variety, and most of all allowed us to go through till lunch without hunger. Charm and simplicity of furnishings while providing a comfortably firm bed. Especially appreciated chairs and a couch. Price: clearly still a stay-in-Benicia section. Rates were 1/3 less than all others.

Stayed in June 2024

Liked everything

Quaint historic hotel in ideal location.

Stayed in June 2024

The water pressure could have been better & there was a whistle when the shower water was on.

The location was excellent. We were able to walk to dinner, stores, coffee shops & the pier.

Stayed in May 2024

The signs and notices throughout the property (as well as the hotel's promotional brochure and the informational sheet given upon check-in) could use an update and would add to the historical charm.

Fantastic location and beautifully furnished rooms.

Stayed in May 2024

We were on a corner room so the noise from the street and bars was very loud.

Great location, very clean.

Stayed in April 2024

Because this is old hotel, some things may not work perfectly. But if there is anything, it is really minor.

This is a very nice hotel in an excellent location on the main street, close to the bay. Rooms are nice size, clean, have old, antique furniture, and very pleasant. It has a nice restaurant.

Stayed in May 2024

Shower didn't have much water pressure. There is no housekeeping during your stay but there is an envelope in the room for tipping housekeeping- I thought that was strange.

Location is great in the heart of "downtown" Benicia. Staff was friendly when you asked for additional items. It was quiet on the back side of the building. Great views.

Stayed in January 2024

Certain toiletries missing, but I learned I've could've called in well after-hours

Stayed in December 2023

Shower was hazardous you could slip and fall easily

Location and view

Stayed in October 2023

N/A

The nostalgia of the environment was meaningful and met the expectations of my fiancé'

Stayed in September 2023

the location was fine we were going for a wedding in Benicia.K

Stayed in August 2023

Can be noisy. No water pressure. Many times mo one is at front desk.

Beautiful Building. Intimate setting.

Stayed in July 2023

It is a historic and charming property within walking distance shops and restaurants.

Stayed in July 2023

I left at 7:10am hoping to get a bit of breakfast. Lobby wasn’t open.

Good location. Quaint. Very comfy bed. The tub with jets was a nice addition.

Stayed in May 2023

Breakfast not great but okay. Locked hotel doors early.

Nice room Lovley Town Friendly staff Good dinner.

Stayed in May 2023

limited services for customers

location and history of the place

Stayed in May 2023

The bed could have been a little more comfortable.

The location was wonderful, my room had a view of the water, and check-in and out were quick and painless. The bathroom was great. It had a big tub for two and was bright and sunny. The decor was all Victorian.

Stayed in May 2023

Everything was ok, it would have been nice to have one more set of towels

Didn't have access

Stayed in November 2022

Great charm

Stayed in October 2022

Television set was not working properly; otherwise, a very nice, quiet stay.

Stayed in June 2022

Breakfast No bath mat, slick tub

Quiet, attractive, central location

Stayed in June 2022

Minor , really. Cosmetics in some rooms, such as paint and some bathroom fixtures, could use upgrading.

Quiet, quiet, quiet, quiet, and did I mention Quiet? :) The furniture and decor make the stay in this inn very pleasant. VERY clean! Good breakfast selection and nice rapport with front-desk personnel.

Stayed in April 2022

The controls for the shower made it a little hard to adjust to get just the righ ttemperature.

The location on First Street right next to the strait can't be beat! Staying in a hotel that opened in 1852 is also very special. I would stay here again - it beats anything else around.

Stayed in April 2022