Reviews of Villa Roma Resort and Conference Center 4 stars
356 Villa Roma Road, Callicoon, NY 12723, United States
#1 of 1 hotels in Callicoon
Guests' ChoiceReview score
Based on 132 hotel reviews
6.3Score breakdown
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Cleanliness
6.9
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Comfort
7.1
-
Location
7.6
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Facilities
6.6
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Staff
7.4
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Value for money
6.3
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Free WiFi
5.0
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Reviewed: 7 September 2023
Gary
United States11 reviews7.0“Place is fun, food is good, rooms are really outdated and need to be fixed and improved”- • Leisure trip
- • Couple
- • Two Double Bed with Balcony
- • Stayed 3 nights
- • Submitted via mobile
Rooms are really dated, worn out, and old and need to be improved.
Activities are good
Stayed in August 2023
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Reviewed: 15 August 2023
Luis
United States14 reviews7.0Good- • Family with young children
- • Two Double Bed with Balcony
- • Stayed 3 nights
- • Submitted via mobile
The staff from the cafeteria were rude 😒 one of them seems like having a bad day and was giving bad attitude to everyone
We like almost everything
Stayed in August 2023
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Reviewed: 15 August 2023
Rachel
United States1 review7.0“Short”- • Leisure trip
- • Couple
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
The inside of the whole place smelled musty and moldy. Could not check in until exactly 4 pm or after. Rooms were dated for the money spent.
Stayed in August 2023
-
Reviewed: 9 July 2023
Heidi
United States1 review6.0“It was adequate for a short stay to attend a concert, but the property is in need of some upgrades.”- • Leisure trip
- • Solo traveller
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 2 nights
The place needs an upgrade, big time. My key card didn't always work, which was a pain in the butt. I didn't like having to carry around that room charge card; the room number should have been sufficient for charges. My cell service was spotty for a resort like that, I also found it extremely odd that there was no USB port in the room; had to buy a brick at the hotel gift shop so I could charge my phone and laptop.
I liked the price of the add-ons; very reasonable. I went up to go to a concert at Bethel Woods and was able to get a seat on the hotel shuttle for $25. That was money well spent since I was alone. It made the concert experience all that much more memorable.
Stayed in July 2023
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Reviewed: 4 July 2023
Angelo
United States5 reviews7.0“Location was fine , shuttle was great, breakfast was good , staff was awesome”- • Leisure trip
- • Couple
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
- • Submitted via mobile
Out dated , price ,
Close to bethel, location
Stayed in June 2023
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Reviewed: 29 July 2022
Pietro
United States6 reviews1 helpful vote5.0“Our stay was fair! The hotel is very outdated! Many things need to be improved! Hallways smell!”- • Leisure trip
- • Family with young children
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 3 nights
Food was cold at breakfast! They ran out of bagels on the first day and they had no meat for the omelettes! I thought that was odd!
Breakfast was ok! Food was often cold and they ran out of bagels on the first day! Waiters were pleasant and accommodating! Coffee was tasteful!
Stayed in July 2022
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Reviewed: 18 July 2022
Michael
United States2 reviews3 helpful votes6.0“Sub Par service; Sub par accommodations”- • Leisure trip
- • Family with young children
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 2 nights
- • Submitted via mobile
Limited parking(parking lot was full); Check-in Staff limited to one, even though a lot of people were checking in; Vending machines didn’t work(No bottled water); when we called desk for additional hand towels, towels & pillows, they never came - Next morning we called again, they finally came; drapes in room were ripped; TV worked intermittently. Overall: for a Hotel Resort, NOT worth the money…Maybe $99-115 per night.
pool/spa/hot tub
Stayed in July 2022
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Reviewed: 4 July 2022
Marguerite
United States8 reviews5.0“It could have been better..... the hallways to the rooms smell, they are not air conditioned, pizza nj iced with food ov”- • Leisure trip
- • Couple
- • Two Double Bed with Balcony
- • Stayed 2 nights
- • Submitted via mobile
the staff at the front desk wasn't that friendly, and it just wasn't a great atmosphere....
easy access to the Bethel woods performing center
Stayed in July 2022
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Reviewed: 14 February 2022
Debbie
United States10 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 2 nights
- • Submitted via mobile
Room needed updating.
Waitress in the cafe was very nice.
Stayed in February 2022
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Reviewed: 7 November 2021
Dorothy
United States9 reviews2 helpful votes6.0“Nice size room, very outdated”- • Leisure trip
- • Family with young children
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
- • Submitted via mobile
the entire resort is very very outdated. nothing’s been touches since the 70’s i think. i wish they upgrated furniture, painted, upgrated the bathrooms. for that price tag you’d expect something a little more upgrated
location, clean, large room, playground foe kids
Stayed in October 2021
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Reviewed: 24 October 2021
Alyzza
United States10 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveller
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
- • Submitted via mobile
Short staffed , staff need training , infrastructure needs improvement , my toilet did not work
Location pool
Stayed in August 2021
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Reviewed: 29 August 2021
Ralph
United States1 review7.0“Our stay was mostly fun and relaxing but had hoped they were more accomodating to older and first ti”- • Leisure trip
- • Couple
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 3 nights
We didn,t like that people went early to save tables and lounges in the shade by the pool. The check in procedures were unorganized and chaotic.You had to pay with a credit card or charge it toyour room for most purchases.Several of the facilities needed updating and repairs to the equipment.
The pool area was very nice but it was too crowded. The meals in both the main dining hall and the cafe were very good.The pool area had a grill that you could get a fast and good bite to eat.Most activities were well run by the staff.
Stayed in August 2021
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Reviewed: 26 August 2021
Daniel
United States5 reviews5.0“not worth the money at this point in time”- • Leisure trip
- • Couple
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
the property is so old. I am sure in its hayday it was a great experience. Todays prices dont live up to the experience.
the breakfast was good. The location was so remote. took longer to get to then anticipated
Stayed in August 2021
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Reviewed: 23 August 2021
Cindy
United States1 review7.0“We enjoyed it.”- • Leisure trip
- • Group
- • Two Room Suite
- • Stayed 1 night
- • Submitted via mobile
Late check in time 4 pm
Good
Stayed in August 2021
-
Reviewed: 23 August 2021
Brenda
United States7 reviews5.0“Place is a bit outdated for the price”- • Leisure trip
- • Couple
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
- • Submitted via mobile
Check in was a disaster rooms were guaranteed by 4 ,they weren't ready and we had plans to be somewhere else by 4_
Location was great.
Stayed in August 2021
-
Reviewed: 21 August 2021
Yonatan
Israel3 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Two Room Efficiency
- • Stayed 4 nights
- • Submitted via mobile
The foo
Size of room
Stayed in August 2021
-
Reviewed: 20 August 2021
Jacqulyn
United States14 reviews5.0Passable- • Leisure trip
- • Group
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
The people T the front desk. Very rude!! The place is so rundown needs a makeover!
Stayed in August 2021
-
Reviewed: 19 August 2021
Gina
United States1 review7.0“Overall wonderful experience!”- • Leisure trip
- • Family with young children
- • One Room Suite
- • Stayed 2 nights
- • Submitted via mobile
Pool area cafeteria old and dirty and terrible food selection. Game room old and needs renovations as well. Pool lounge chairs a little old.
Dining was amazing in the main dining room and cafe very reasonable and delicious food. Pool entertainment with Katrina so much fun! Main lobby is beautiful and immaculate.
Stayed in August 2021
-
Reviewed: 19 August 2021
Sevastyan
United States6 reviews7.0“Not the best but definitely try it out”- • Leisure trip
- • Family with young children
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 2 nights
- • Submitted via mobile
The staff especially service desk the cleanliness
The location and family friendly events
Stayed in August 2021
-
Reviewed: 15 August 2021
Kimberly
United States2 reviews6.0“Too short staffed”- • Leisure trip
- • Family with young children
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 1 night
- • Submitted via mobile
Terribly short staffed 20 minutes to get a drink at bars Tried going to breakfast at 10:30 Waited 20 minutes to be seated 10 more for a server only to be told that BREAKFAST is OVER at 11. Hello?!?! We were there at 10:30! Nobody else in line ! One person busy helping a guest with an order To0 short staffed No breakfast
Stayed in August 2021
-
Reviewed: 12 August 2021
Nancy
United States6 reviews1 helpful vote7.0“Other than that the shows were good and we enjoyed the games and entertainment at night!”- • Leisure trip
- • Family with young children
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 3 nights
They seemed to be understaffed! Starbucks was closed for 2 hours in the evening during our stay! The restaurant was understaffed and they ran out of various items on the menu!
Breakfast was good! I
Stayed in August 2021
-
Reviewed: 28 July 2021
William
United States1 review5.0“Had Fun.”- • Leisure trip
- • Couple
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 4 nights
A Little of everything.
Buffet breakfast not good. A lot of the grounds bowling ally run down. Moldy smell all around. Third floor dining Big disappointment. First floor dining good food very slow service. All in all had a good time. Everything needs Improvement.
Stayed in July 2021
-
Reviewed: 4 June 2021
Lauretta
United States4 reviews7.0Good- • Leisure trip
- • Group
- • Two Doubles or Two Queens - Based on Availability
- • Stayed 2 nights
- • Submitted via mobile
Outdated rooms
Stayed in May 2021
-
Reviewed: 19 May 2021
Donna
United States1 review6.0“Ok”- • Leisure trip
- • Group
- • Two Room Suite
- • Stayed 1 night
- • Submitted via mobile
There was lousy Wi-Fi and zero connectivity. Off season lots of stuff closed. Staff ambivalent. Golf course just ok.
Breakfast opened an hour late. Was just ok.
Stayed in May 2021
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