101 Montelago Boulevard, Henderson, Las Vegas, NV 89011, United States
#114 of 219 hotels in Las Vegas
Guests' ChoiceBased on 756 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
8.1
Staff
8.4
Value for money
7.6
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
David
United StatesNice pool even though one of them was closed
Stayed in March 2024
Reviewed: 7 May 2024
Matthew
United StatesOnly one pool was typically open at a time and closes at 7. The beach access was closed the entire time. You have to chase the pool servers down. Signs with Rules all over the place. You can tell this place use to be nice.
Great location and views. Easy check in.
Stayed in May 2024
Reviewed: 6 May 2024
Michelle
United StatesThe bar staff had totally ignored us.
Stayed in May 2024
Reviewed: 2 May 2024
Michael
United StatesHad anticipated a full balcony and not just Juliette and could not leave door open for fresh air due to bugs
Pretty surroundings. Friendly staff
Stayed in April 2024
Reviewed: 1 May 2024
Mizpah
United StatesWe decided to stay an additional day and our room was not serviced even thought we paid for the extra day. We did let the service lady know and she ignored our request of clean towels, trash to be emptied and more water. In the end we had to call reception who brought up extra towels, but never took the trash, dirty towels or brought water.
The area was a part of Vegas we were happy to find
Stayed in April 2024
Reviewed: 1 April 2024
Libby
United StatesThe size of beds, the TV in one of the rooms didn’t work at all. The hotel was under construction and half their amenities advertised (like the spa) were under construction.
Location it’s great for a relaxing getaway
Stayed in March 2024
Reviewed: 26 March 2024
Oliver
United StatesCentrally located
Stayed in March 2024
Reviewed: 5 January 2024
Ali
KuwaitGreat location & very nice hotel I'll visit it again for sure
Stayed in December 2023
Reviewed: 6 December 2023
Martin
United KingdomNot much choice if restaurants
The room and location
Stayed in December 2023
Reviewed: 1 December 2023
George
United StatesThe parking was very hard for me and the kids
The views
Stayed in November 2023
Reviewed: 27 November 2023
Fouachi
United StatesFurther from the strip than expected but great quiet location. Needed a change of scenery so we appreciated that. Hotel is very nice and clean, but for some odd reason, the hall way always smelt poopy.... we heard dogs around our room area too. Not sure if its pet friendly, they should really separate those guest from non pet guest, but otherwise we enjoyed our short stay there.
Stayed in November 2023
Reviewed: 21 November 2023
Debora
United StatesThe bathtub- unsafe as it has no grip and very slippery! No mat for feet grip a concave bathtub- have stayed prior with a walk in shower - much better concept! Upgraded shower head obviously but the tub needs to GO!
Serene setting, well manicured, peaceful
Stayed in November 2023
Reviewed: 15 November 2023
Terry
United StatesI just noticed that I was charged twice, once by booking and once by the hotel.
Very nice hotel with an awesome view..
Stayed in November 2023
Reviewed: 3 November 2023
Steve
United StatesCould have done without the party outside my room in the evening
Basic buffet but good
Stayed in October 2023
Reviewed: 30 October 2023
Karen
United KingdomOverall fine but couple of little things. The bar staff did not keep tables clean and we were surprised to see food on the patio floor which had clearly been there a while. The reception staff could have been more attentive when i gave feedback but management clearly were on it and took action. I hope that the cleanliness point is sorted.
Great setting and loved the hotel. We would defo stay again.
Stayed in October 2023
Reviewed: 25 October 2023
Jean
United StatesBeautiful hotel, liked that there was a shuttle to the village!
Stayed in October 2023
Reviewed: 11 October 2023
Margie
United Statesour room location was excellent for us and our two doodle dog companions. The room’s carpeting has to be fixed at the point where it meets the tile/linoleum. there are sharp edges where the two meet that can cause cuts and injury. the carpeting is frayed at this location. it looks unkept and “cheap”.
lovely surroundings. beds comfortable. furniture good.
Stayed in October 2023
Reviewed: 3 October 2023
Deanna
United StatesOur floor was atrocious, and we were willing to pay more for a better view but couldn't figure out how online. The view was kind of gross, just of the dirty ceiling and nothing more. There was a slight delay in check in- and the solution was more free drinks. This is a GREAT solution, truly, just load us up. We'd happily wait if you get us crunk. Overall very happy!
Gorgeous! The bar and outdoor seating was stunning! The garden was a tad hidden and we're so glad we found it. I liked the complimentary coffee even tho our coffee maker was broken. The entrance was so pretty, breath taking. Ricks Cafe gave us one of the best dinners we've ever had.
Stayed in October 2023
Reviewed: 25 September 2023
Melissa
United KingdomBreakfast. Not as good as expected
Fab pool, room is super spacious and reception staff so helpful. Great walking/ running routes
Stayed in September 2023
Reviewed: 20 September 2023
Holly
United StatesThe Ses Pool in front of the lake. Was disgusting, smelled and was sad that they would put small lake animals in danger like that. I can not believe they have left it like that.
The surrounding area was nice.
Stayed in September 2023
Reviewed: 5 September 2023
Katharine
United StatesDated fixtures in the room especially the TV’s time to upgrade.
Loved the location!
Stayed in September 2023
Reviewed: 28 August 2023
Richard
United StatesJust make sure when a quest asks for a freshen up. it's done!
I called the front desk and asked for the room to be "freshen-up." Unfortunately, that did not happen between the first and second day, so we asked the lady making up new rooms, if she would give us fresh towels . Yes did, but she did not speak english which took a few minutes for me to remomber mu high scool spanish -
Stayed in August 2023
Reviewed: 28 August 2023
Keivan
United StatesCleanliness, hallway smelled bad, shower had mildew in the corner, bathroom grout lines blacken from dirt, stained sofa.
Location, breakfast, grounds, amenities
Stayed in August 2023
Reviewed: 6 August 2023
R4ud3l
United StatesI was expecting the water park to be opened as showed on the web site.
Nice pool, great service, stunning ambiance, delicious dining.
Stayed in August 2023
Pamukkale, Turkey
Fiumicino, Italy
Tirana, Albania
Maleny, Australia
Băile Olăneşti, Romania
Amstetten, Austria
Bat Yam, Israel
Gili Air, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content