1 Resort Drive, Savannah, GA 31421, United States
#33 of 129 hotels in Savannah
Guests' ChoiceBased on 620 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
8.8
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 13 April 2024
James
United StatesNeed better ramps for handicapped patrons. Especially going towards dock and onto boat.
Proximity to parade and river walk.
Stayed in March 2024
Reviewed: 10 April 2024
James
United StatesThe price
The staff was great
Stayed in March 2024
Reviewed: 22 March 2024
Gwen
United StatesLoved the location and resort amenities.
Stayed in March 2024
Reviewed: 22 March 2024
James
United StatesService at 2nd floor bar. Bartender didn’t know what she was doing and had to wait very long time for drinks. At $15.00 for a drink one would expect better service especially in this class of hotel. Very poor. Also found housekeeping service marginal.
Spacious room, very comfortable and quiet
Stayed in March 2024
Reviewed: 20 March 2024
Gwendolyn
United StatesA offer to have breakfast would have been a perk considering the amount of room stay. An explanation of parking / we paid to leave out for the day. $35.00 after being charged for parking when we arrived. We were credited back. But this should be avoided, reduces the unpleasant interaction. Especially when the receipt is a must have for reimbursement. Michelle a lovely lady made this interaction easier - personality plus wisdom..comes with age and experience. Thanks Michelle✨
Did not have breakfast.
Stayed in March 2024
Reviewed: 24 February 2024
Vernon
United StatesMale bartender was rude. Barely let you get out what you were saying before moving on.
Facility was updated, clean and staff was pleasant
Stayed in February 2024
Reviewed: 1 February 2024
Lesleigh
United StatesValet staffs.were.so nice and helpful and reception were very welcoming.
Stayed in January 2024
Reviewed: 28 January 2024
Mustafa
TurkeyNothing to do with the property per say but trying to go to the other side using the ferry was a bad experience. Never on time and keeping to the schedule.
Clean and comfortable. Staff excellent. Able to walk to the convention center.
Stayed in January 2024
Reviewed: 25 January 2024
Glen
United StatesPet friendly
Stayed in December 2023
Reviewed: 22 January 2024
Saul
United StatesNo fridge or microwave
Room temp was nice and all facilities were clean
Stayed in January 2024
Reviewed: 14 January 2024
Yeneice
United StatesThe place is nice and very well located, with a beautiful view, but I found objects in the rooms and hair, the sheets were not clean, my stay was only for one night and a few hours
Just location
Stayed in January 2024
Reviewed: 26 December 2023
Mary
United StatesToo expensive and service was poor
Stayed in December 2023
Reviewed: 23 November 2023
Terry
United StatesAttention to details in our room could have been better. The duvet cover was soiled and we ran out of body wash on the second day of our stay … it was not refilled for our third day. Also, Booking.com charged us $33 per day for the Resort Fee but the Westin billed us $37.95 per day for that fee. We were overcharged $4.95 per day with no explanation and did not notice until our emailed checkout folio.
Excellent property located away from the Savannah hussle and bustle yet the ferry made for easy accessibility. Very nice selection for breakfast and lunch and the food was very good. Service was excellent and staff was friendly and courteous. The evening s’mores by the fire pit were a nice amenity too.
Stayed in November 2023
Reviewed: 14 November 2023
Jim
United StatesI seemed to pay double the price of what is usually is. There must of been some sort of event locally. I would go back another time when the price is the average.
NICE PLACE
Stayed in October 2023
Reviewed: 23 August 2023
Rayan
Saudi ArabiaRoom was a bit outdated
Facilities in the hotel and river view from my room
Stayed in July 2023
Reviewed: 6 August 2023
Chris
United StatesLower price
No Good time had
Stayed in July 2023
Reviewed: 9 July 2023
Justin
United StatesWas under construction and staff wasn’t the most attentive
Out of the city, but the ferry they offer is great.
Stayed in July 2023
Reviewed: 4 July 2023
Carmella
United Statesnothing
convenient
Stayed in July 2023
Reviewed: 4 July 2023
Diane
United StatesKeep all the dogs on the same floor. Others should not have to listen to barking. I can do that at home
Good location
Stayed in June 2023
Reviewed: 13 June 2023
Brittani
United StatesI was disappointed because I tried to get a surprise set up for our anniversary and nobody responded until it was too late and that was a bummer.
It was a really nice resort. super clean. I loved the mobile key to get into the room using my phone. the pool was huge and had lots of places to sit .
Stayed in June 2023
Reviewed: 13 June 2023
Gwendolyn
United StatesMy girlfriend and had to call the front desk at around 3:00 or 4:00 am the service the I the AC . The room was warm and muggy , we lowered the ac and the room still would not cool.
Stayed in June 2023
Reviewed: 2 June 2023
George
United StatesThe handicap parking was used for Valet parking. Which it should not be.
Stayed in May 2023
Reviewed: 30 May 2023
Larissa
United StatesI loved the place just not the rate. I was told one thing but the rates went up during my stay and I was not pleased with that. The facility had no gift shop or convenient place to buy last-minute items.
The rooms were nice and clean. Housekeeping was terrific and the front desk was top-notch.
Stayed in May 2023
Reviewed: 22 May 2023
Richard
United StatesAwful pillows on the bed, had no support at all. Didn't like having to have someone take our bags upstairs, would rather have used the baggage carts ourselves
Beautiful views and everyone was very helpful
Stayed in May 2023
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