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Reviews of WoodSpring Suites Rochester Greece

145 Bellwood Drive, Rochester, 14606, United States

#43 of 55 hotels in Rochester

Guests' Choice

Review score

Based on 98 hotel reviews

7.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.0

  • Facilities

    7.9

  • Staff

    7.8

  • Value for money

    7.8

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Showing 1 – 25

  • Reviewed: 6 May 2024

    6.0
    Very nice and cozy
    • Family with young children
    • Queen Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice and clean

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    • Solo traveller
    • Queen Suite - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 12 April 2024

    7.0
    Simple Enough for a 22 year lag until next USA total Eclipse
    • Couple
    • Queen Suite with Tub - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too far from food/restaurants/bars.., Mushy bed 16" off the floor? Is this a Geisha pagoda? Dark Vinyl Floor hid dirt till your feet were wet in the shower.... then like delta silt in NOLA. Recessed lights annoying and wired for maximum eye strain.... The Blind's slat-angle rod did nothing... just spun Heard volume and bass from Lobby TV .... constantly.. all night Only one night table/stand with the only one lamp.... overhead "interrogation" lighting was exhausting. shower was Barely hot...

    Head luggage prior to check-in Staff=Manager Near Highway Reasonable price for Dud/Cloud Eclipse night Newer Building

    Stayed in April 2024

  • Reviewed: 15 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    No blow dryer no coffee or coffee maker in the room, you had to either buy your own stuff or purchase at front desk...turned off big time with this. And their coffee maker wasn't working either. Paid for my entire stay when I came in then had the audacity to charge me for late fees of 85.00. Unreal...

    Very clean pleasant staff

    Stayed in December 2023

  • Reviewed: 24 October 2023

    6.0
    Pleasant
    • Couple
    • King Suite - Non Smoking
    • Stayed 11 nights
    • Submitted via mobile

    Lack of appropriate procedures for late or early arrivals make guest feel lost

    Location near 390 highway and 6 min from the airport make you close to everything in the city, if you have a car.

    Stayed in October 2023

  • Reviewed: 14 September 2023

    6.0
    I would stay again
    • Leisure trip
    • Couple
    • King Suite with Sofa - Disability Access/Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The lobby was leaking water had a bucket under it to catch the water.. one of the staff could be a little more friendly...

    The rooms were nice parking also was good

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    In spite of the challenges faced as a very late check in the sleep was good.
    • Leisure trip
    • Solo traveller
    • Queen Suite with Tub - Disability Access/Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Cold shower. Never warmed and bathroom motion light did not stay illuminated long enough to fully use the facilities. Disability accessible should include better description of room layout i.e. height of furnishings to include height of the amenities and bed.

    Stayed in August 2023

  • Reviewed: 21 June 2023

    8.0
    great location and near the center. the bed rickshaw need replacement. bring pots and pans
    • Business trip
    • Couple
    • Queen Suite - Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    the bathroom sensor lights drove us crazy

    location location location

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Suite - Non Smoking
    • Stayed 8 nights
    • Submitted via mobile

    I wish they served complimentary breakfast

    Friendly, helpful staff, very clean facilities, comfortable room

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom light had a motion sensor but it couldn’t detect when you were in the shower so the light kept cutting off while we were in the shower & it only stayed on for like 30 secs at a time. Also the room has a little kitchen area that included a full size fridge, 2 burner stove & a sink but there were no utensils, no coffee maker, no cups or glasses, not even paper towels. I’m assuming that the expectation is that the guests will bring all of that but some of those things seem like they could be complimentary for guests to use. Lastly, the room only has 1 mirror which was in the bathroom. So if someone is in the bathroom & you need to use a mirror, you have to wait until they’re done. A full length mirror outside of the bathroom would be nice.

    Our room was on the 4th floor which the receptionist asked if that was okay. I prefer to be higher up for the view & to not be so close to the front desk when people are checking in or out. Our room was spacious. I liked the kitchen area being included, it’s always nice to have a full size fridge when you want to bring your own food & drinks. The room was clean, the bathroom was nicely done & the shower pressure was great. There was free wifi so we were able to connect our fire stick to watch TV. The bed was also comfortable. It was also quiet there so we didn’t have any issues with noise or people just being too loud. The TV picture was also very clear & the speakers worked great.

    Stayed in May 2023

  • Reviewed: 28 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower was weird the lights kept turning off even after pressing the button bcs they were motion sensor based

    The beds were super comfy and the ac was nice .

    Stayed in May 2023

  • Reviewed: 25 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No utensils of any kind for the kitchen.

    Stayed in May 2023

  • Reviewed: 8 May 2024

    10
    I will stay again and again
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 21 April 2024

    10
    It was a nice stay I liked it very much.
    • Leisure trip
    • Couple
    • Queen Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No Breakfast

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Great prices and staff
    • Solo traveller
    • Queen Suite - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything.....

    Stayed in April 2024

  • Reviewed: 3 April 2024

    1.0
    Very concerned the entire time that they would give someone else keys to my room
    • Couple
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Upon check in, the door keys didn’t work. Went back to the desk and they rescanned the keys. Went back to the room, opened the door and someone was already staying in the room. Went back to the desk again and they gave me a different room. Finally got into the room but there was an awful smell. It smelled like mold and rotten food. It was unbearable the entire weekend. Went back to the front desk just to find out that other guests were also dealing with checking into rooms that were already booked.

    The location was good

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Nice for the money
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    No breakfast

    Stay was comfortable

    Stayed in March 2024

  • Reviewed: 12 March 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It had an overwhelming stench of marijuana and the people above us must have been playing drums all night. Beds are horribly uncomfortable as are the pillows.

    It appeared clean. Staff was very pleasant!!

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Would definitely recommend
    • Leisure trip
    • Couple
    • King Suite with Sofa - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No bar soap, no coffee pot, wish they had paper plates and utensils

    Beautiful suite, very clean, great security, beautiful kitchen and full size fridge with freezer

    Stayed in March 2024

  • Reviewed: 18 February 2024

    10
    Great stay 5 stars
    • Leisure trip
    • Couple
    • Queen Suite with Tub - Disability Access/Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast

    Everything

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Will recommend to others
    • Family with young children
    • Queen Suite with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The staff and how clean the rooms are

    Stayed in February 2024

  • Reviewed: 23 January 2024

    1.0
    Horrible never stayed!!!
    • Leisure trip
    • Solo traveller
    • Queen Suite with Roll-In Shower - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Never got to stay there.!!!! There we're no staff on duty to check me in.the motel is used to house homeless people. they were the ones trying to help me! They said the staff we're fighting. That's why no one was there. Had to go somewhere else. Not happy!!!

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Suite - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No. Kitchenware or even a cup when getting coffee

    Location

    Stayed in January 2024

  • Reviewed: 1 January 2024

    1.0
    Wasn’t comfortable
    • Leisure trip
    • Couple
    • King Suite with Sofa - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I paid for a king suite with sofa,I didn’t get the bed was flimsy n hard I had leave early because my shoulder start to hurt

    Nothing

    Stayed in December 2023

Showing 1 – 25

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