145 Bellwood Drive, Rochester, 14606, United States
#43 of 55 hotels in Rochester
Guests' ChoiceBased on 98 hotel reviews
7.2Cleanliness
8.1
Comfort
8.3
Location
8.0
Facilities
7.9
Staff
7.8
Value for money
7.8
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End of dialog contentReviewed: 6 May 2024
Karen
United StatesNothing
Nice and clean
Stayed in May 2024
Reviewed: 28 April 2024
Hanley
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 April 2024
Warren
United StatesToo far from food/restaurants/bars.., Mushy bed 16" off the floor? Is this a Geisha pagoda? Dark Vinyl Floor hid dirt till your feet were wet in the shower.... then like delta silt in NOLA. Recessed lights annoying and wired for maximum eye strain.... The Blind's slat-angle rod did nothing... just spun Heard volume and bass from Lobby TV .... constantly.. all night Only one night table/stand with the only one lamp.... overhead "interrogation" lighting was exhausting. shower was Barely hot...
Head luggage prior to check-in Staff=Manager Near Highway Reasonable price for Dud/Cloud Eclipse night Newer Building
Stayed in April 2024
Reviewed: 15 December 2023
Cheryl
United StatesNo blow dryer no coffee or coffee maker in the room, you had to either buy your own stuff or purchase at front desk...turned off big time with this. And their coffee maker wasn't working either. Paid for my entire stay when I came in then had the audacity to charge me for late fees of 85.00. Unreal...
Very clean pleasant staff
Stayed in December 2023
Reviewed: 24 October 2023
Nataliya
United StatesLack of appropriate procedures for late or early arrivals make guest feel lost
Location near 390 highway and 6 min from the airport make you close to everything in the city, if you have a car.
Stayed in October 2023
Reviewed: 14 September 2023
Mark
United StatesThe lobby was leaking water had a bucket under it to catch the water.. one of the staff could be a little more friendly...
The rooms were nice parking also was good
Stayed in August 2023
Reviewed: 24 August 2023
Frances
United StatesCold shower. Never warmed and bathroom motion light did not stay illuminated long enough to fully use the facilities. Disability accessible should include better description of room layout i.e. height of furnishings to include height of the amenities and bed.
Stayed in August 2023
Reviewed: 21 June 2023
Alfonso
United Statesthe bathroom sensor lights drove us crazy
location location location
Stayed in June 2023
Reviewed: 5 June 2023
Niharah
United StatesI wish they served complimentary breakfast
Friendly, helpful staff, very clean facilities, comfortable room
Stayed in June 2023
Reviewed: 31 May 2023
Precious
United StatesThe bathroom light had a motion sensor but it couldn’t detect when you were in the shower so the light kept cutting off while we were in the shower & it only stayed on for like 30 secs at a time. Also the room has a little kitchen area that included a full size fridge, 2 burner stove & a sink but there were no utensils, no coffee maker, no cups or glasses, not even paper towels. I’m assuming that the expectation is that the guests will bring all of that but some of those things seem like they could be complimentary for guests to use. Lastly, the room only has 1 mirror which was in the bathroom. So if someone is in the bathroom & you need to use a mirror, you have to wait until they’re done. A full length mirror outside of the bathroom would be nice.
Our room was on the 4th floor which the receptionist asked if that was okay. I prefer to be higher up for the view & to not be so close to the front desk when people are checking in or out. Our room was spacious. I liked the kitchen area being included, it’s always nice to have a full size fridge when you want to bring your own food & drinks. The room was clean, the bathroom was nicely done & the shower pressure was great. There was free wifi so we were able to connect our fire stick to watch TV. The bed was also comfortable. It was also quiet there so we didn’t have any issues with noise or people just being too loud. The TV picture was also very clear & the speakers worked great.
Stayed in May 2023
Reviewed: 28 May 2023
Michel
United StatesThe shower was weird the lights kept turning off even after pressing the button bcs they were motion sensor based
The beds were super comfy and the ac was nice .
Stayed in May 2023
Reviewed: 25 May 2023
Sean
CanadaNo utensils of any kind for the kitchen.
Stayed in May 2023
Reviewed: 8 May 2024
Domoniquec
United StatesNothing
Everything
Stayed in May 2024
Reviewed: 21 April 2024
David
United StatesNo Breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Sheena
United StatesNothing
Everything.....
Stayed in April 2024
Reviewed: 3 April 2024
Michael
United StatesUpon check in, the door keys didn’t work. Went back to the desk and they rescanned the keys. Went back to the room, opened the door and someone was already staying in the room. Went back to the desk again and they gave me a different room. Finally got into the room but there was an awful smell. It smelled like mold and rotten food. It was unbearable the entire weekend. Went back to the front desk just to find out that other guests were also dealing with checking into rooms that were already booked.
The location was good
Stayed in March 2024
Reviewed: 28 March 2024
Kelley
United StatesNo breakfast
Stay was comfortable
Stayed in March 2024
Reviewed: 12 March 2024
Shannon
United StatesIt had an overwhelming stench of marijuana and the people above us must have been playing drums all night. Beds are horribly uncomfortable as are the pillows.
It appeared clean. Staff was very pleasant!!
Stayed in March 2024
Reviewed: 4 March 2024
Marianne
United StatesNo bar soap, no coffee pot, wish they had paper plates and utensils
Beautiful suite, very clean, great security, beautiful kitchen and full size fridge with freezer
Stayed in March 2024
Reviewed: 18 February 2024
Shieesha
United StatesNo breakfast
Everything
Stayed in February 2024
Reviewed: 4 February 2024
Maritza
United StatesThe staff and how clean the rooms are
Stayed in February 2024
Reviewed: 23 January 2024
Ricardo
United StatesNever got to stay there.!!!! There we're no staff on duty to check me in.the motel is used to house homeless people. they were the ones trying to help me! They said the staff we're fighting. That's why no one was there. Had to go somewhere else. Not happy!!!
Stayed in December 2023
Reviewed: 2 January 2024
Reynaldo
United StatesNo. Kitchenware or even a cup when getting coffee
Location
Stayed in January 2024
Reviewed: 1 January 2024
Wayne
United StatesI paid for a king suite with sofa,I didn’t get the bed was flimsy n hard I had leave early because my shoulder start to hurt
Nothing
Stayed in December 2023
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