2 Estate Bakkeroe, 810 St Thomas, US Virgin Islands
#5 of 25 hotels in St Thomas
Guests' ChoiceBased on 43 hotel reviews
9.1Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.6
Staff
9.1
Value for money
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 September 2024
Andre
United StatesIt wasn’t all inclusive
I liked that it was clean and beautiful
Stayed in August 2024
Reviewed: 3 August 2024
Hannah
United StatesThere was something biting my legs while having dinner one night
Love how it’s right by the water. You can dine with a beautiful view. We were on Villa 5 and it’s just next to the one restaurant which serves breakfast lunch and dinner also close to the pool. Also, this is the only establishment that has housekeeping morning and evening.
Stayed in August 2024
Reviewed: 1 August 2024
Catiana
United StatesI do wish the room was bigger also the pool continuously had sand because of the beach. The portions of some of the food was too small but very tasty nonetheless
the cleanliness of the hotel and the food
Stayed in July 2024
Reviewed: 29 July 2024
Sharon
United StatesNo local restaurants nearby. The restaurants menu were okay
Everything
Stayed in July 2024
Reviewed: 20 July 2024
Jeannine
United StatesBeautiful, on trend, stylish little boutique hotel. Delicious food, excellent service, comfortable beds, nice rooms. Everyone had a great attitude and went out of their way to assist us with whatever we needed--extra towels, extra pillows, tons of free spring water for the room, they even came to put a mattress topper on the pullout bed for my daughter because the mattress was too firm. We loved it and we will definitely be back!!
Stayed in July 2024
Reviewed: 7 June 2024
Sylvester
United StatesNot enough dining options
Amazing view Amazing location Perfect pool
Stayed in June 2024
Reviewed: 5 June 2024
Maria
United StatesWell this is pretty small - but more beach towels should be available. If you didn't get a towel by 1 or 2pm, the beach staff in sheds were not able to provide any. when we arrived in the afternoon, we had no beach towels. but I figured it out early on and would get an extra for the evening swims.
breakfast was great! However the check in staff did not have records of our included breakfast. And they did n't tell us the location that was included in our breakfast. We would have dined differently had we known the difference between the locations for meals included.
Stayed in June 2024
Reviewed: 15 April 2024
Norma
United StatesNot enough restaurant choices.
The location of the pool on the waterfront was excellent.
Stayed in April 2024
Reviewed: 25 March 2024
Fitnesswith
United StatesN/A
Everything!!! The property was amazing and the staff was so helpful and friendly.
Stayed in March 2024
Reviewed: 14 March 2024
Leah
United Statesunfortunately hotel prices have skyrocketed everywhere, so the level of service I would expect for the price really doesn't match what I pay no matter where I'm staying - I don't think it's particularly worse here. But I would say for $1000/night pre-Covid I would expect more anticipatory or "delightful" service vs. responding to requests, but these days that price doesn't get you that high end service anymore.
beautiful location and resort. We really appreciated the private section of the beach as it was quiet and nice drinks/food service. Overall service was friendly and generally attentive though at times a bit slow (mostly at breakfast).
Stayed in February 2024
Reviewed: 4 February 2024
Pompiliu-sorin
RomaniaThe breakfast was really bad
Location
Stayed in February 2024
Reviewed: 27 December 2023
Thomas
United StatesFood and drinks were quite expensive, for the price I would have liked to see larger portions. The food was good, but not great.
Beautiful resort, friendly staff, felt safe with my daughters there.
Stayed in December 2023
Reviewed: 21 December 2023
Betteridge
United StatesFood was average.
Loved how the adjoining rooms were connected by the balcony. Kids in one room and adults in another was fabulous!
Stayed in November 2023
Reviewed: 26 November 2023
Girish
United StatesAmazing beachfront location and Salt Shack plus access to Westin's amenities makes this the perfect choice in St Thomas for a beachfront relaxing vacation
Stayed in November 2023
Reviewed: 25 August 2023
Shevette
United StatesThe room I reserved said beach front when it wasn’t but still very nice!
I loved the hotel staff and restaurants! The swim up bar and the beach was amazing!
Stayed in August 2023
Reviewed: 3 August 2024
Josh
United StatesFood was mediocre at best with below average wait staff . The food was grossly overpriced. Not a lot of choices for a destination resort.
Location and property was beautiful and the room and location was great. We were on the beach and the room was very clean and updated .
Stayed in July 2024
Reviewed: 6 April 2024
Steen
United StatesService is not the best. Service was slow. I work customer service and I'm a very punctual guy. To see this type of service was very dissatisfying. I tried to order food from room service I was unable to do so. I would not pay what I paid to stay here I would definitely select a different resort.
Location is good the resort is beautiful.
Stayed in February 2024
Reviewed: 24 February 2024
Paul
United StatesTerrible service at the pools and restaurants
Stayed in February 2024
Reviewed: 4 September 2023
Anonymous
United StatesPhone system
Everything about the property was perfect!!! From the moment you check in until you check out was friendly, beautiful , fun and easy!
Stayed in September 2023
Reviewed: 7 September 2024
Deborah
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: 3 September 2024
Pagan
Puerto RicoThere are no comments available for this review
Stayed in September 2024
Reviewed: 23 August 2024
Rogelio
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: 21 August 2024
Virgous
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: 16 August 2024
Territa
United StatesThere are no comments available for this review
Stayed in August 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content