2/86 Duy Tan, Cau Giay, Hanoi, Vietnam
#304 of 864 hotels in Hanoi
Guests' ChoiceBased on 14 hotel reviews
9.0Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.8
Staff
9.5
Value for money
9.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 14
Reviewed: 17 December 2023
Vincent
ChinaVery good service,nice breakfast with options of local food and western food. Friendly and helpful bellboys,amazing front receptionist Hang.
Stayed in December 2023
Reviewed: 12 September 2023
Hoai
VietnamClean, convenient and hospitable
Deserved to stay
Stayed in August 2023
Reviewed: 12 June 2023
Hai
VietnamRoom, staffs are ok. Meal not very delicious but acceptable.
Stayed in June 2023
Reviewed: 9 June 2023
Jacob
United Statesnone
Rooms are clean and hotel is of the main road so it’s quiet. Mr. Chien has a wonderful staff and the free breakfast offers a good choice of eastern and western dishes.
Stayed in June 2023
Reviewed: 28 September 2022
Josef
Czech RepublicThe breakfast was absolutely OK. Moreover, the restaurant was able to give me a meal anytime during a day. Manager of the hotel was able to arrange trips exactly how I asked. Excellent work!
Stayed in September 2022
Reviewed: 4 June 2022
Nivek
AustriaVery authentic variations of Vietnamese noodle soups (phở, bún cá) at breakfast!
Stayed in May 2022
Reviewed: 18 May 2022
Nivek
AustriaVery friendly, helpfull staff, specially at reception desk.Good location!
Stayed in May 2022
Reviewed: 3 April 2022
Jacob
United StatesI can’t think of anything.
Vietnam is open again and I found a real gem here because this hotel is an excellent value for the money. Their friendly staff greeted me with a smile and took care of me like a VIP guest. The reception would give me an umbrella if it was raining and helped me find the best pho and local food in the neighborhood. It has a great location on a side street off the main road so it’s quiet. Complimentary breakfast is delicious. It was open until 10am on the weekends so I got extra rest in the nice cozy room that was painted with cheerful colors. Having a full kitchen with stove, large fridge and extra sink is a plus. I’m definitely going to book a stay here here again and next time visit the basement bar which I heard is really good.
Stayed in April 2022
Reviewed: 27 November 2023
Karlsen
KenyaBreakfast could be improved. Coffe could be refreshed, or invest i a coffe machine.
Room spacious and clean, friendly staff.
Stayed in November 2023
Reviewed: 29 September 2022
Idun
NorwayOverpriced hotel far from the city centre. Only stayed here because it was closely to the university. Staff barely speak english, breakfast is underwhelming, probably much nicer if you speak vietnamese.
Stayed in September 2022
Reviewed: 6 January 2024
Yuosre
ThailandThere are no comments available for this review
Stayed in December 2023
Reviewed: 28 December 2023
Ravikumar
IndiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 26 December 2023
Luc-étienne
CanadaThere are no comments available for this review
Stayed in December 2023
Showing 1 – 14
Santarém, Brazil
Badia Al Pino, Italy
Sopron, Hungary
Recife, Brazil
Phoenix, USA
Lethbridge, Canada
Xi'an, China
Nice, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content