116 Doctor Pixley Kaseme Street (West Street), 4001 Durban, South Africa
#11 of 87 hotels in Durban
Guests' ChoiceBased on 2282 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 4 June 2024
Vincent
South AfricaNothing
The staff were so incredible and welcoming
Stayed in June 2024
Reviewed: 3 June 2024
Asiphe
South AfricaEverything, but I wish they could add a fleece blanket or something because it can get very cold, especially now that it's winter. Otherwise the place is a 10/10.
Stayed in June 2024
Reviewed: 2 June 2024
Nono
South AfricaNone
Extremely perfect
Stayed in June 2024
Reviewed: 2 June 2024
Monique
South AfricaToiletries not provided as said on the booking, no hairdryer and no iron. Fan in shower broken
Staff was so helpful and friendly. Parking was safe.
Stayed in June 2024
Reviewed: 1 June 2024
Gladys
South AfricaHaving breakfast and dinner in the restaurant, sitting in the bar drinking watching soccer.. The bad was comforting Bathroom has hot water.
Everything it was perfect. I enjoyed the time spent and everything I found in the hotel it was excellent. Staff were very friendly. Bayside hotel im coming again there. I really enjoyed and it was nice to be there love ❤️ 😍
Stayed in May 2024
Reviewed: 29 May 2024
Nomcebo
South AfricaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 May 2024
Ayanda
South AfricaNothing, everything was perfect.. 100%.
I liked everything, and I also enjoyed.
Stayed in May 2024
Reviewed: 25 May 2024
Mapontsho
South AfricaNothing
Everything
Stayed in April 2024
Reviewed: 25 May 2024
Ayanda
South AfricaI didn’t like the fact that when I wanted to take a shower there was no hot water.
I liked that it was clean, it looked even better than it did on the website, I liked that it was aesthetically pleasing.
Stayed in May 2024
Reviewed: 25 May 2024
Slindile
South AfricaI was not happy in the room. There were no sugar tea bags.usually they keep teabags and sugar for customers. I couldn't be able to make tea .I was supposed to go and buy them.
The room was clean
Stayed in April 2024
Reviewed: 25 May 2024
Sindisiwe
South AfricaThe shower is Clean bt they must fix it water was coming out slowly it's take to long to bath Thats all they need to fix
I like everything about property the receptionist and the security guard they were so friendly keep it up guyz with nice service
Stayed in May 2024
Reviewed: 24 May 2024
Mthetheleli
South AfricaPlease have irons for clothes in the rooms. Bedside lamps would be great also to avoid having to stand up and switch off the lights when already in bed. Regularly check the remote batteries, when I arrived my TV remote batteries were dead, but I was assisted swiftly.
The hotel is located in a central location of Durban, easy access to the beachfront, malls and other entertainment areas, depending on an individual's preferences. From the friendly receptionist, the helpful securities, good food at the restaurant and the super honest and diligent housekeepers, everything was on point. I forgot my money on the table in the room when I went out, and I found it there on my return. The integrity of the cleaning ladies is second to none, I was wholly impressed and enjoyed my stay. I will definitely come back.
Stayed in May 2024
Reviewed: 24 May 2024
Sakhile
South Africathe room are too small but also very clean if you book through booking.com , the receptionist does not even want your id or anything that show u are the person who book the room, they just ask you name and give the key without verifying the correct person. the other things there are many Bayside around the area and you will find difficult which you booking.com and you must check all Bayside in west street which one you book for. please approved the verification of people who book the room
There was no breakfast provided, u only buy at one of the restaurant down the near reception
Stayed in May 2024
Reviewed: 23 May 2024
Sinodumo
South AfricaThere are too few Channels on the to
It was clean
Stayed in May 2024
Reviewed: 23 May 2024
Nompilo
South AfricaNothing
Comfortable, clean and the staff was very friendly
Stayed in May 2024
Reviewed: 22 May 2024
Mbengo
South AfricaThe noise at night. 😔
Everything was perfect.
Stayed in May 2024
Reviewed: 22 May 2024
Slindile
South AfricaNothing
The service
Stayed in May 2024
Reviewed: 21 May 2024
Kasalaba
ZambiaSecurity concerns within the hotel premises
Need to consider giving free breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Killian
ZimbabweThe location of the hotel is right in the middle of busy roads . The noise from traffic was not great . The room could use some better sound proofing.
We loved the location , it was very close to the Conference Center where the tourism Indaba was talking place . Getting to and from the venue was easy and relatively safe .
Stayed in May 2024
Reviewed: 20 May 2024
Patience
Zambiaonly the view...
Everything was fine. except there are no views really. I had a wall on one side and a roof on the other. But was comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Xolani
South AfricaNothing at all
I like everything about the property and the fact that I requested a room with balcony facing West Street they made sure that I get the very same room
Stayed in May 2024
Reviewed: 19 May 2024
Confidence
South AfricaNothing everything was on point
The service is the best
Stayed in May 2024
Reviewed: 18 May 2024
Pretty
South AfricaClean room & friendly staff
Stayed in May 2024
Reviewed: 18 May 2024
Wame
BotswanaThe property looks like doesn’t have good security. Lot of movement in and out of the building.
It was very close to Durban ICC where we were attending the show.
Stayed in May 2024
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