Corner Maude and 5th Street, Sandton, Sandton, 2146 Johannesburg, South Africa
#55 of 156 hotels in Johannesburg
Guests' ChoiceBased on 412 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
8.6
Value for money
8.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 September 2024
Kunal
TanzaniaGym is a little run down
Location Room size
Stayed in September 2024
Reviewed: 31 August 2024
Francesca
ItalyA little bit expensive
Nice hotel with a beautiful position in the Nelson Mandela Square. Elegant hotel
Stayed in August 2024
Reviewed: 25 August 2024
Osvaldo
TurkeyAlways it good to put up there!
Stayed in July 2024
Reviewed: 24 August 2024
Nandiswa
ZimbabweSpace is a bit limited
The hotel is located in the mall. Help desk was most helpful
Stayed in July 2024
Reviewed: 13 August 2024
Lerato
South AfricaThe floor we were sleeping on, we had to share the terrace with the public which made it difficult for us to enjoy the outside area.
That it’s connected to the mall.
Stayed in August 2024
Reviewed: 12 August 2024
Ratshefola
South AfricaThe sound of knocking
Location
Stayed in August 2024
Reviewed: 10 August 2024
Osvaldo
TurkeyIt's always good to stay there! 😍
Stayed in June 2024
Reviewed: 21 July 2024
Frank
United StatesConvenient location. Well-maintained. Great staff.
Stayed in July 2024
Reviewed: 13 July 2024
Mwita
TanzaniaGood Breakfast, Good Location
Stayed in July 2024
Reviewed: 8 July 2024
Goenha
MozambiqueEverything was as expected; I have no complaints.
It is very convenient in terms of proximity with other offices and the shopping mall. The rooms are simple yet very comfortable. I noticed that the air conditioning is always set on my comfort level.
Stayed in July 2024
Reviewed: 1 July 2024
Mahomed
MauritiusAs Muslim, I was astonished that meals were not halal. If halal meals would be introduced in the menu it would have been great, example cooking without wine, cooking in separate utensils. However it's just my advice, since I saw plenty Muslims residing in the hotel and that will a plus for the hotel.
The staff and the reception staff were really professional and friendly.
Stayed in June 2024
Reviewed: 18 June 2024
Mohamad
SingaporeQuite pricey
It was located above the mall. Direct access to the mall so it was very safe. We did not need to walk on the streets. The gave us 2 rooms side by side and there was an outer door which can be locked. So it was like a 2 bedroom suite for my family. Has a shower and bathtub.
Stayed in June 2024
Reviewed: 11 June 2024
Nunes
MozambiqueFront off / check in staff are OK. I have stayed at this hotel many times and regularly stay and rate this staff as the weakest link in the hotel . Slow and no service with a smile. rest of staff excellent and friendly especillay the staff at concierge area. More variety on coffee capsules in the room would be nice.
Location excellent. Porters and concierge excellent.
Stayed in May 2024
Reviewed: 10 June 2024
Michael
United KingdomNothing
Team and service
Stayed in May 2024
Reviewed: 26 May 2024
Lino
MozambiqueThe service room to clean come very early in the morning to clean. All the time is necessary put the not disturb on the front door. Sometimes they make noise.😒
Location and comfort.
Stayed in May 2024
Reviewed: 8 May 2024
Romeela
MauritiusThe breakfast has no buffet for hot meals
The location was excellent and very convenient re the shopping centre
Stayed in May 2024
Reviewed: 6 May 2024
Angelos
GreeceNo mini bar drinks despite the deposit with held! Also, with with held deposit, instead of withdrawing our expenses from this, they demanded payment, as the deposit would be returned within the next few days-Unacceptable!!!
Location, breakfast
Stayed in May 2024
Reviewed: 9 April 2024
Ali
TurkeyPrice
Location
Stayed in April 2024
Reviewed: 30 March 2024
Sadi
BotswanaThe restaurant could be cleaner especially the glass doors
Love the decor and its location
Stayed in March 2024
Reviewed: 16 March 2024
Jean
MauritiusThe facilities have not changed for several years and some of the things in the room don’t function properly anymore.
The hotel is located within the shopping mall and it makes the shops easy to access and it was easy for our business partners to come to the square for meetings
Stayed in March 2024
Reviewed: 10 March 2024
Amanlal
South AfricaCheck in process too long
Stayed in March 2024
Reviewed: 20 January 2024
Janet
United Arab EmiratesNothing
Convenience to NM Square
Stayed in November 2023
Reviewed: 19 January 2024
Kehinde
NigeriaThere was some repairs being done close to my room about 11am in the morning, so had to endure continous hammering. Also the room cleaners should be more quiet along the corridors when cleaning. My balcony chairs, tables and floor, outside my room was dirty, so I had to ask for their cleaning, this however was promptly done after my request .
Breakfast was good with adequate variety. The staff were mostly pleasant and attentive.
Stayed in January 2024
Reviewed: 11 January 2024
Fleming
South AfricaFood and breakfast seriously lacking
Overall acceptable but not 5 star in my opinion
Stayed in December 2023
Toyonaka, Japan
Seoul, South Korea
Władysławowo, Poland
Pillapalu, Estonia
Cannes, France
Evergreen, USA
Neum, Bosnia-Herzegovina
Pirgos, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content