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Reviews of The Wilderness Hotel 3 stars

6 George Road, 6560 Wilderness, South Africa

#16 of 17 hotels in Wilderness

Guests' Choice

Review score

Based on 1056 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    9.0

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 26 April 2024

    6.0
    Great Location, rooms need a serious upgrade. Carpets not in good condition.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights

    Rooms need an upgrade. Carpets not in good condition, bedding old. Needs crisp new bedding.

    Nice Breakfast, great varity. Kids loved the waffles. Staff very friendly.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night

    The Hotel looked a bit tired

    Great position

    Stayed in March 2024

  • Reviewed: 16 April 2024

    8.0
    Very good value for money and a great location. Going back again next year for a couple of nights!
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 2 nights

    Hotel as a whole, a little tired but very clean. Quite a bit of character and history!

    Very spacious, Quiet, great position, easy to find and park. Perfect for a stop if on a road trip. Friendly, laid back Staff. Excellent Breakfast.

    Stayed in January 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Was all good

    Breakfast was best i 've ever had

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    When maintenance wanted to enter the room even though I told them I was in the shower. My husband, unfortunately, forgot to double lock it again after checking on the noise in the hallway. The heater didn't work. The wardrobes couldn't close. I used elastic bands to keep it from opening ... but other than that... we had a great time.. thanks a stack

    The staff was absolutely amazing...

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    We had a good stay, the staff were fantastic!
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Bath water wasn’t hot during prime bathing times. Bathroom could be much cleaner and a toilet brush would be useful.

    Staff were fantastic. Great location. Breakfast was decent.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool was neglected and game room unavailable

    The friendly staff and amazing breakfast

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Enjoyable
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights

    Nothing

    Everything went well.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    7.0
    The stay was ok. The staff was friendly loved the buffet breakfast. but it was very uncomfortable without hot water. W
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Cold shower.. no hot water!! When we got there the chairs outside was dusty and dirty

    The buffet breakfast

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    Family room a bit neglected - cuboard doors loose, aircon old not working properly. Lighting in bathroom terrible.

    Reception Staff was amazing. Breakfast Location

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The only problem that we experienced was that there weren't hot water in our room.

    The breakfast was the best

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Good value for money and good location
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    More parking

    Very good breakfast , the rooms we comfortable and the location was very good

    Stayed in January 2024

  • Reviewed: 9 February 2024

    7.0
    Comfortable hotel in convenient location.
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night

    The swimming pool was green so we could not swim.

    The hotel is in a great location with restaurants within walking distance. The staff were friendly and helpful and it is always a nice halfway stopover.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    7.0
    Not as expected
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights

    The hotel did not look at all like the photos. I expected a lot more. The property is old and in disrepair in many places. The IT system was very slow and reception was working very slowly.

    The room was clean and the breakfast was excellent.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Could have been cleaner, and some of the facilities look a bit rundown

    Like the location and the breakfast was good

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Short but sweet
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were a bit basic, the TV did not have proper signal and would have loved proper channels. Also for those with babies maybe an option to arrange to have a baby bed eg camping cot in the rooms on request would be a bonus

    The breakfast setup, Salon, pool and play area are all very inviting which puts them in the category of boat cruises and resorts.

    Stayed in December 2023

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard King Room
    • Stayed 1 night

    breakfast was the best, location is perfect and rooms were clean

    Stayed in January 2024

  • Reviewed: 17 January 2024

    7.0
    Really enjoyed it
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 9 nights
    • Submitted via mobile

    Our keycard stopped working several times and we had to go to reception every time to get it sorted. The hotel needs maintenance but it is in decent shape.

    It is very central within Wilderness. The breakfast was good and the staff were friendly

    Stayed in January 2024

  • Reviewed: 13 January 2024

    6.0
    Was ok
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room very 'old'

    Good. Loved Annie's waffles

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    We loved it and we will come back
    • Leisure trip
    • Group
    • Classic King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel needs some work to be done. It needs to be refreshed... It looks old especially the rooms facing the small inside garden(which was lovely...)the wood on the outside veranda needs to be replaced and refurbished. The doors not nice, the lamps very old. The size of the room was lovely but the plugs were not working properly and in the bathroom there was a loud noise coming from the air extractor, it was tiring after a few minutes.

    Breakfast was fantastic. A big choice. The location of the Hotel wonderful. The lady Prudence at the reception very very helpful and professional.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    n/a

    Good location. Breakfast was good. Facilities were amazing

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    2023 holiday
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The fridge is too small. Housekeeping can do a bit more with the cleaning of the showers.

    Always a pleasure coming here to enjoy breakfast. The best ever.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    We had a good time
    • Business trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights
    • Submitted via mobile

    The facilities for the children could have been better. The pool table is really old and terrible. The games didn’t work and the games area is in a bad condition. The pool lounger pillows could have been in a better condition too.

    We loved the breakfast and the location was Amazing. So affordable and close to everything we needed.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    6.0
    1 night in the Wilderness
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room size. Broken toilet roll holder....doesn't befit a hotel. Always a damp, moldy smell in the room. Room including bathroom need some TLC. Paint peeling off the table top in the room. Parking area

    1 night stay is too little for all the activities they have. Breakfast variety was good. Bed was comfortable. Friendly and helpful staff. Close to the beach and shops.

    Stayed in January 2024

Showing 1 – 25

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