All excellent

Fantastic location

Stayed in January 2024

Nothing

It was very clean and refreshing. I like the design also

Stayed in December 2023

I find myself hard-pressed to pinpoint aspects that we did not like. From the warm reception and meticulous housekeeping to the exceptional service at the restaurant and bar, every aspect of the hotel was well-organized, contributing to a memorable and flawless experience.

Celebrating 30 Years of Love at Victoria and Alfred Hotel, Newmark Cape Town. My wife and I chose the Victoria and Alfred Hotel by Newmark in Cape Town as the destination to celebrate our 30th wedding anniversary, and what an excellent choice it was! Our stay from the 14th to the 21st of December was nothing short of remarkable. The hotel's location could not have been more ideal. We were enchanted by the convenience of having a mall just a stone's throw away. The area around the hotel is a food lover's paradise, with many restaurants to choose from. A highlight for us was the accessibility to the hop-on-hop-off bus service, with a stop just around the corner from the hotel. This made exploring Cape Town a breeze and allowed us to soak in the city's beauty and culture effortlessly

Stayed in December 2023

Could have had its own pool!

Location was excellent!

Stayed in January 2024

Nothing

Location

Stayed in January 2024

Not much to be honest!

Great food. Amazing location

Stayed in January 2024

Outstanding customer service from every member of the team.

Stayed in January 2024

N/A

Amazing location, right next to the waterfront, mall and restaurants. Also right next to the ferry terminal to Robben Island. Room was huge and very spacious. The shower was probably the best shower I’ve ever had at a hotel as it was very powerful. Staff were very helpful and accommodating.

Stayed in January 2024

Absolutely nothing

Stunning property with amazing views loved the quiet pool area at neighbouring hotel. Best hotel breakfast I’ve had!! Staff all attentive and friendly 😃

Stayed in December 2023

Fantastic location, comfortable and quiet. Friendly helpful staff, lovely breakfast.

Stayed in January 2024

Very helpful and caring staff. Great on site restaurant.

Stayed in December 2023

Beautiful hotel in a great location, I booked it for one night before my return flight and it was perfect. Staff are ALL lovely.

Stayed in January 2024

The bed was to soft .

Location

Stayed in January 2024

It took some time for the valet parking to bring the car so plan your day accordingly. Very friendly team

Superb location Wonderful friendly helpful staff Very comfortable room Very clean Great breakfast Free parking We would return in an heartbeat

Stayed in November 2023

Location & service

Stayed in December 2023

- swimming pool could be a little better but given the location it makes sense they have partnered with another hotel for the pool and it’s still very relaxing there

- view from the room was amazing - bar and restaurant are really good, great breakfast - staff were fantastic the whole stay - perfect location and amenities - special touches

Stayed in December 2023

Location fantastic. Staff great and manager was very helpful to us

Stayed in December 2023

The only negative was that We couldn’t find a hair dryer but we managed without one.

The location was excellent. The dinner was delicious. The drinks were great. The breakfast was ok.

Stayed in December 2023

Abit old/dated.

The staff were amazing!!!! Super kind and helpful and VERY WELCOMING. The location is also great it’s right next to the waterfront. The standard room was also super spacious.

Stayed in December 2023

What was there not to like🤷‍♀️

Everything!

Stayed in December 2023

The generator ceased working on a number of occasions and the power was out for some time - couldn’t use the lift and I have a knee injury and was unable to climb the stairs back to my room.

Lovely big rooms. Fantastic location, you get to experience the STH African vibe being at the Waterfront.

Stayed in November 2023

Breakfast was not so great and the service was slow but you can get breakfast from several establishments nearby

Great location, Excellent staff. They park the car for you when you arrive and bring it to the front of the hotel when you need it. Everything you could want is within walking distance including the open top bus tours, The harbour boat tour, the canal tour and many bars and restaurants.

Stayed in November 2023

Everything was great.

perfect location- clean- the most friendly reception and welcoming ever. Rooms surprisingly spacious. The outside restaurant areas right next to the waterfront was very charming.

Stayed in November 2023

Nothing

Great experience with great views and friendly and engaging staff.

Stayed in December 2023

Nothing

The staff were excellent made the trip so much more enjoyable. Room and view were more than could have been expected

Stayed in December 2023