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The property is new and well maintained. The amenities are well maintained and the breakfast options are excellent

It was a truly special day for us, and I had requested the team at Four Points by Sheraton, Pune, to decorate our room. Honestly, I wasn’t expecting much — I thought communication gaps might lead to something simple. But the moment we arrived, we were welcomed with the warmest smiles, and everything changed. When we opened the door to our room, it felt as if we had stepped into heaven. The housekeeping team had gone beyond imagination — every detail, every touch was filled with love and beauty. It wasn’t just decoration; it was emotion brought to life. It made our day even more memorable, and I’ll remain deeply grateful for this forever. A heartfelt thanks to the entire housekeeping team. Despite it being Diwali, they still made time to surprise us with a lovely gift. And one of the kind ladies from the team even helped my wife drape her saree — an act of pure kindness that touched our hearts. Well done, Sheraton. You truly have an amazing staff — not just skilled, but full of warmth, compassion, and humanity. Please take good care of them, for they are the reason your guests carry home not just memories, but feelings.

Breakfast was excellent, so many choices , staff were friendly and helpful