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“Water was dripping from the ceilings in the pool. Spa hotel which is why we booked it yet had to pay extra if we wanted robes and slippers. No water to drink in spa No staff in spa or to get into pool Tried to buy soft drinks at reception and run out so directed me to the bar where the drinks were more expensive. Parking was awful Woken up early hours due to being at a room at the end of the first floor corridor by the maids room and a large fan on the outside”