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Newest reviews for Grand Mercure Apartments Docklands

  • Levena
      Australia
    September 15, 2014

    Location

    Curtains that block out no light, our view was of the railway yard and the noise was horrific at 5 o'clock in the morning. What I thought I ordered was nothing like the pictures on the site. Our neighbor keep cooking the most revolting smelling food that flooded the halls with a rotten odour! Never again, very disappointed!

    5.8

  • Anonymous
      New Zealand
    September 11, 2014

    No dryer and carpet extremely dirty

    4.6

  • James
      Australia
    September 10, 2014

    The location was good, it was close to the tram stop and the the wheel.

    Lack of service. We stayed for 6 nights and the apartment was not serviced once. Not enough bread plates there were only 2 where as there were 6 dinner plates and lots of wine glasses.

    7.1

  • Guy
      Australia
    September 9, 2014

    Location ,view, the shopping mall was great

    7.5

  • Courtney
      Australia
    August 27, 2014

    Loved the view. And the size of apartment was great.

    Would have loved a bath being pregnant I was so excited but not one plug in the apartment fitted was very annoyed.

    7.9

  • Christophe
      Australia
    August 23, 2014

    We had the best time in one of the waterview 3 bedroom appartments, the view was just breath taking!

    8.8

  • Kali
      Australia
    August 20, 2014

    The view was amazing

    7.5

  • Steve
      Australia
    August 13, 2014

    Most of everything

    The color scheme on the level I stayed in looks a bit tacky...

    9.2

  • Bridget
      Australia
    August 12, 2014

    2 bedroom apartment overpriced, all room small and pokie. It was a place to sleep but over $800 for three nights, all room small, no thanks.

    5.8

  • David
      Australia
    August 12, 2014

    We enjoyed our stay but a few problem areas c below

    The hotel and car park are very poorly sign posted. The entrance into the grand mercury is very confusing. There was no bottle opener the mix kitchen power point is in a very dangerous position

    7.9

  • Brooke
      Australia
    August 12, 2014

    Loved the view over docklands, everything was within walking distance even with our young children.... Docklands itself is extremely clean with great restaurants

    Grand mecure was extremely hard to find even with maps as it is not signed and is managed by another company....

    6.7

  • Keiko
      Australia
    August 11, 2014

    Room was very comfortable to stay for 2adult and 2kids.

    Hotel has no big sign at front and hard to see if you are driving where the hotel is. Reception is upon check in-she was not willing to help to explain where the car parks . From car parks, we got lost for 30 minutes to get to the room. Really poor expression to explain hotel facility . I also order bottle of red for my husband birthday in the room. There was white. But there was no internal phone that we could call to reception or room dining to tell that it was wrong bottle. We had to use our phone or phone in the room to get charge to ring.

    5.8

  • Carole
      Australia
    August 9, 2014

    The apartment was very comfortable and the 6 of us could walk around without bumping into each other.

    There was only enough seating for 4 people at the table, for us this was not a real issue as we did not eat together as a group at the apartment and 1 of the chairs had a broken leg so that then left meal seating only for 3

    8.3

  • Anonymous
      Australia
    August 3, 2014

    Location View Layout size of apartment ease of access

    1 plug for 2 baths kitchen utensils missing no guest information/tv book was not two single beds as requested

    7.9

  • Lee
      Australia
    August 1, 2014

    2 bathrooms, view, space

    8.8

  • Kelly
      Australia
    July 30, 2014

    We stayed for 2 nights our room never got cleaned nor did we get clean towels

    4

  • Kristy
      Australia
    July 30, 2014

    Very close to shopping, Fireworks on the water on Friday nights, fantastic views, very family friendly, rooms very modern and clean!

    Only downside was no instruction manuals in the room to work dishwasher and washing machine

    9.6

  • Christine
      Australia
    July 30, 2014

    Location,Parking

    Heating in the unit was very poor

    8.8

  • Nelson
      Australia
    July 22, 2014

    Great location really nice money for value

    Nothing

    10

  • Carla
      Australia
    July 22, 2014

    lovely staff, clean and beautifully presented...

    bit noisy

    7.5

  • Anonymous
      Abkhazia, Georgia
    July 18, 2014

    Ease to get to, large room, walking distance to public transport and restaurants.

    We had to pay a $200 security deposit which is fine, but our credit card was debited twice, once for the room cost and once for a pending amount of the room cost & the security deposit. It took 7 days for the hotel to release the pending amount which is totally unacceptable!

    7.5

  • Steven
      Australia
    July 17, 2014

    Loved the views and the access to some excellent eateries. Very handy to local transport for easy access to the city.

    8.8

  • Steve
      Australia
    July 15, 2014

    everything

    no single beds provided .

    10

  • Elizabeth
      Australia
    July 14, 2014

    Big roomy appartments. Great view

    Heating was not working well. Kept blowing cold air. It was a particularly cold weekend. I heard this same complaint from someone else who stayed there previously

    8.8

  • Glenn
      Australia
    July 10, 2014

    Room was big & great views

    7.1

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