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Only 328 feet from the first cabin elevator station, Kap House Hotel is located on Bansko's main street. It provides ski storage, free Wi-Fi and rooms mostly with balconies. An indoor pool, a hot tub and a sauna are provided free of charge. The center of Bansko can be reached in a 10-minute walk. A cable TV is featured in each of the rooms. The private bathroom is fitted with a shower and a bath. The rooms are accessible by stairs. The hotel has a massage room with various options for massages and relaxing therapies. The property has a ski wardrobe next to the gondola elevator and guests are entitled to discounts there too. Kap House Hotel's restaurant is designed in characteristic Bulgarian tavern style and offers Bulgarian dishes, complemented by a wide selection of wines.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Bansko, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Buffet

Private parking available

Ski-to-door


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
3 twin beds
or
2 twin beds
and
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.1
Comfort
8.9
Value for money
9.1
Location
9.5
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Yaroslav
    Israel Israel
    A very nice hotel with all the facilities you need for a ski vacation. It is roughly 5-8 minute walk to the gondola, although uphill. The breakfast is good. It is basic but has all the ingredients you need to start your day. Dinner is not included...
  • Bojana
    North Macedonia North Macedonia
    Great location,at the very center.Everything you need is walking distance,the gondola too.Greetings to the lady at reception,she was very nice.The spa is free to use and you have sauna,jacuzzi and decent pool.You can pay for a massage if you...
  • Helen
    United Kingdom United Kingdom
    Location was excellent. Close to bars and restaurants, ski lift and old town. Great value for money and helpful staff.

Hotel area info

Restaurants
1 Restaurant On Site

  • Ресторант #1
    • Cuisine
      European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan

Amenities of Kap House Family Hotel
Great facilities! Review score, 8.5

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Private Parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Airport shuttle
  • Skiing
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski-in, ski-out access
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Special diet meals (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is needed) and costs BGN 8 per day.
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Currency exchange
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Private entrance
  • Car rental
  • Packed lunches
  • Carpeted
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by stairs only
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool cover
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • Bulgarian
  • German
  • English
  • Macedonian
  • Russian

House rules

Kap House Family Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM to 8:00 PM

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed on request. No extra charges.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB Cash Kap House Family Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Kindly note that the property tavern offers discounted rates to guests.

Please note that massage studio is working for the period from 10 December until 30 March.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

License number: УИК: Б3-2Е2-1ЗК-1А

FAQs about Kap House Family Hotel

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Kap House Family Hotel on this page.

  • Room options at Kap House Family Hotel include:

    • Twin/Double
    • Triple
    • Twin
    • Suite
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Kap House Family Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • The prices at Kap House Family Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Kap House Family Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Kap House Family Hotel has 1 restaurant:

    • Ресторант #1

  • Kap House Family Hotel is 2,800 feet from the center of Bansko. All distances are measured in straight lines. Actual travel distances may vary.

  • Kap House Family Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Fishing
    • Spa facilities
    • Horseback riding
    • Head massage
    • Swimming pool
    • Foot massage
    • Bicycle rental
    • Full-body massage
    • Happy hour
    • Back massage
    • Hand massage
    • Couples' massage
    • Spa/Wellness packages
    • Neck massage