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Places of Interest:

Kornhaus (0.2 miles) French Church Bern (0.1 miles)
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Newest reviews for City Hotel Metropole

  • Miriam
    August 23, 2014

    Very nice location a few minutes to sbb station Friendly stuff :)

    I didnt like that the room rate varies 2 night 150 then 180 then 210 then 230 ..while i am having the same room same service much the hotel is occupied is not the guests issue ((((


  • Anonymous
      United Kingdom
    August 19, 2014


    Hotel interiour very dated, cheep motel feel


  • Patricia
      United Kingdom
    August 14, 2014

    Excellent location, reception staff friendly and helpful. Room basic but clean and bed comfortable.

    Room reminiscent of a hall of residence. Towels very thin and non-absorbent. No bedside tables and lights were inappropriately placed. Had to get out of bed to switch lights off.


  • Aldo
    August 4, 2014

    Location.Very clean room.Friendly staff.



  • Mark
    July 29, 2014

    Great location - 5-8 minutes walk from the train station. Very clean, spacious room and comfortable beds. A lift - which was good as we were on the top floor. Great breakfast - wide variety.

    The hotel is situated on a pedestrian zone with restaurants and cafes with outdoor eating areas. As a result it was very noisy until midnight or after with customers leaving, people walking by and the staff of the restaurants packing up tables and so on. We were there in summer and it was far too hot to have the windows closed, so we had to put up with the noise. It would have been good if the hotel had fans in the rooms.


  • Anonymous
    July 20, 2014

    The location

    Very small bathroom with unreliable shower pressure


  • Amy
    July 17, 2014

    Bed in wrong position, so no reading light. Bathroom door very loud, could hear everyones slamming.


  • Charles
      United States of America
    July 16, 2014

    1. Close to main station and easy to walk to. 2. Comfortable 3. Good breakfast

    1. Photo on listing is wrong - in middle of block - this is the next door hotel. 2. No A/C 3. Low on outlets - glad I had my extension cord. 4. Expensive like all hotels in Switzerland close to station


  • Ruth
    July 6, 2014

    Great breakfast, superb location, nice view from room, and free-transport card!

    You have to pay for the wi-fi. A little bit expensive for the size of the room, but all hotels are expensive in Berne!


  • Markus
    July 2, 2014

    Kind and friendly staff


  • Anonymous
    June 23, 2014

    Great breakfast


  • Roland
    June 23, 2014

    no warm water!


  • Karen
    June 22, 2014

    Location was perfect and terrific breakfast

    Very uncomfortable mattress, room very small.


  • Diana
    June 19, 2014

    Breakfast was decent.

    It was like a run down hotel. floors creeking and it was super noisy throughout the nights with teenagers screaming on the streets.


  • Brian
    June 7, 2014

    Location is great, beds okay.

    Worst hotel ever , shower was awful. Don't recommend but hotels in Switzerland are expensive.


  • Alfred
      United States of America
    June 6, 2014

    Noise in the street. Drunks fall out of disco at 3 a.m., then shout and kick bottles, cans, etc. for 1-2 hours just outside the hotel with no help from police station which is 100 meters away. Also smokey even though on non-smoking floor.


  • Joel
      United States of America
    June 3, 2014

    The location great.. close to train station. No frills hotel.

    Very difficult to get door open... Bad locks.


  • Stuart
      United Kingdom
    June 2, 2014


    i suppose for switzerland it was reasonable value for money, but was expensive for what it was, a fairly basic hotel. we stayed recently in italy in a very similar hotel for 40 euros ( minerva in Ravenna), the Metropole was 123 euros!!


  • Anonymous
    May 29, 2014

    great location. Good breakfast. excelente localização. Bom café da manhã.

    the unfriendly reception staff. Professional evil. pessoal da recepção antipático. maus profissionais.


  • Joanna
      United Kingdom
    May 27, 2014

    Staff - The lady on reception was brilliant really helpful. The rooms are tired but the location is excellent - rate is good - breakfast good - if you want to lounge around in a hotel room all day don't stay there if you are going to be out and about all day it does everything you need it to.

    Rooms are tired but the location and room rate make up for it. I would stay there again.


  • Lara
    May 23, 2014

    Centrally located


  • Anonymous
    May 13, 2014

    - breakfast; - location; - price

    - there was not receptionist as from if you arrive late you should find your way to find the key in a hotel crossing the street; - the streets around the hotel are a bit noisy at night; - to reach the rooms in the top floor there is not lift;


  • Anonymous
    May 11, 2014

    nice location


  • Anonymous
      South Korea
    May 8, 2014

    Breakfast was good.

    Our room window doesn't have thick curtain. Only has very thin curtain.


  • Olivia
    May 6, 2014

    Poorly maintained, paint in the bathroom is chipping off; location makes up for the very basic provision


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