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Hotel Tonchala is located in the commercial and financial area of Cucuta, just 4.3 mi from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a mini-bar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Center is just opposite the hotel and General Santander Stadium is within a 10-minute walk.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.8
Cleanliness
8.4
Comfort
8.3
Value for money
8.0
Location
9.2
Free WiFi
7.2
Low score for Cúcuta
Select topics to read reviews:

See what guests loved the most:

  • Garcia
    Mexico Mexico
    I liked the location. It was very convenient and the facilities were on point.
  • Yo
    United States of America United States of America
    Pool was great. they have large pool and you could order food from pool, but they have limit drink option. they only have beer from the pool. you can not order frozen drink or cocktail from the pool. Hotel location is great. you could walk to most...
  • Maria
    Venezuela Venezuela
    We liked the location. The room was clean and confortable.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Latin American
    • Open for
      Breakfast • Lunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian

Amenities of Hotel Tonchalá

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Private pool
  • Patio
Kitchen
  • Dining table
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Nightclub/DJ
    Additional charge
  • Casino
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
Spa
  • Kids' pool
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
Languages Spoken
  • English
  • Spanish

House rules

Hotel Tonchalá takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 5:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa American Express Cash Hotel Tonchalá accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Tonchalá of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

License number: 15839

FAQs about Hotel Tonchalá

  • Room options at Hotel Tonchalá include:

    • Double
    • Twin
    • Suite
    • Single

  • Hotel Tonchalá is 0.9 miles from the center of Cúcuta. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hotel Tonchalá is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel Tonchalá can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American
    • À la carte

  • Hotel Tonchalá offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Casino
    • Swimming pool
    • Nightclub/DJ

  • The prices at Hotel Tonchalá may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel Tonchalá is popular with guests booking family stays.

  • Hotel Tonchalá has 1 restaurant:

    • Restaurante #1

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Tonchalá on this page.