Hotel Waldstein

Its position.

The reception staff were dishonest. Although booked a de-luxe room, we were put into a standard apartment and only after a long argument were we finally given the room we booked and paid for. We were promised a price reduction by one receptionist for the night we spent in the standard accommodation but the next receptionist refused to honor it.

The staff were helpful and friendly.

The staff and the location

It was very tired looking and could do with refurbishment. I do not think the photo's were a true reflection of what the hotel actually looks like, (it is a bit shabby!).

Excellent position and quiet

Bathroom was not en-suite and I don't think I was informed of that in advance of my arrival.

Very friendly staff always ready to help and advise ontrips, book tickets etc.. Very good breakfast selection, tea and coffee in room, internet acess free in lobby. Very close to areas you would want to visit in Prague - castle, Charles bridge etc.

No, everything was fine.

i did not paying for my car place.this was perfect.good location.close to main tourist atraction.

cofee on the breakfest.

Perfect position for exploring the older sections of Prague.

Whilst it wasn't a problem it would have been nice to know that the hotel was using a selection of rooms in the vicinity and wasn't a single building.

location near major tourist attractions; quiet

unfavourable exchange rates both for cash and hotel bill

There was a beautiful old room, I felt that the atmosphere in the room was like stay with my grandmother...

tv was only one ugly and not indispensable equipment in this stylish room.

Central location, but on quite back street. Easy strole to main foot bridge. Our party had rooms in the basement and the penthouse suite. They all look like some very old people used to live in them, and that have died recently, but the hotelier has only just remembered to change the sheets.

My room was effectively in a cellar next to the bins, which could have done with some forced ventilation. Although free of damp, it was impossible to get stuff dry, without heavy use of the hairdryer. A small courtyard outside the room would have made an Ideal parking location for our motorcycles, but we were told that the mixed private and hotel accomodation made it impossible to unlock the door.

the hotel able to cope with travel within the hotel by using it own transport, and charging a fair price

i liked almost everything about the hotel, the buffet breakfast was as good as i have ever seen

Dat het hotel echt midden in de stad ligt. We hebben alles lopend kunnen doen.

Iedere morgen vroeg wakker door allerlei leveranciers, die met een hoop kabaal spullen komen lossen. Toilet was erg laag. Op boekingsformlier stond dat we gratis drankjes uit de minibar konden pakken. Dit is niet juist. We hebben er voor moeten betalen. De gratis fles wijn was 5 jaar oud. Geen twee persoonsbed. Niet zo romantisch, als je je 30 jarig huwelijk viert.