Upon confirmation of booking, PREMIER SUITES will forward their standard terms and conditions and important property information relating to your stay. Should you not receive this information within 24 hours of booking, please contact the property directly using the contact details supplied on your booking confirmation. PREMIER SUITES Birmingham do provide guests the option for self-check in, available upon a request in advance of arrival date. To arrange this, please notify the property. The team at PREMIER SUITES Birmingham would need to issue guests with a SOT Pay online secure payment link to complete the payment transaction in advance of the arrival. A valid form of photo ID in the form of a driving license or passport will also be required at check-in. Under no circumstances is an apartment to be sublet by the occupier. Failure to adhere to this will result in the occupant being evicted. Office opening hours are as follows: Monday and Friday, from 09:00 until 20:00, Tuesday to Thursday from 09:00 until 18:00 ,Saturday from 10:00 until 19:00, Sunday and Bank Holidays from 11:00 until 17:00. Reservations for 3 or more apartments will be considered a group booking, and 20% of your payment is due at the time of booking as a non-refundable deposit. Failure to pay the booking deposit, return the group contract on time, or to disclose that you are visiting as part of a group could result in your booking being cancelled. We reserve the right to refuse group bookings if we suspect they may cause disruption to other guests. We have the right to refuse to check-in such groups and will not refund any monies paid in advance in the event of non-disclosure of the group at time of booking. You will receive the SOT pay link as described to process your payment. This must be completed before check in. Bookings made on the day require full payment at the time of booking. Please note that the security deposit of £250 per apartment can only be paid by card along with photo ID in the same name as the cardholder.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知PREMIER SUITES Birmingham您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。

到店时需支付损毁押金：£250。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。