• City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Alana
Hotel chain/brand
The Alana

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
1 king bed
2 twin beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.6
Comfort
8.8
Value for money
8.5
Location
8.5
Free WiFi
8.6
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Sienny
    Indonesia Indonesia
    Staff quick respon n kindness 👏🏼 and food special croisants the best
  • Brunocatellani
    Switzerland Switzerland
    Convenient hotel near the airport . Good breakfast. Friendly staff Good value.
  • Irene
    Indonesia Indonesia
    Strategic location and rooms is big , clean and well maintained.. Additional plus the staffs are very nice Breakfast is so nice with lots of choices.. And really good value for the money

Hotel area info

Restaurants
1 Restaurant On Site

  • Oryza
    • Cuisine
      Indonesian • Asian • International

Amenities of The Alana Surabaya
Great facilities! Review score, 8.5

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • City view
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Live music/Performance
  • Kids' club
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • 24-hour front desk
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Wake-up service
  • Elevator
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Pool bar
Spa
  • Personal trainer
  • Yoga classes
  • Fitness
  • Massage
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Indonesian

House rules

The Alana Surabaya takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Rp 350,000 per child, per night
Crib upon request
Rp 350,000 per child, per night
2+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash The Alana Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.

Room breakfast rate on 31December2022 is including gala dinner.

FAQs about The Alana Surabaya

  • Check-in at The Alana Surabaya is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at The Alana Surabaya include:

    • Twin/Double
    • Suite
    • Twin
    • Double

  • The Alana Surabaya has 1 restaurant:

    • Oryza

  • The Alana Surabaya is 1.9 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Alana Surabaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Alana Surabaya offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Massage
    • Kids' club
    • Live music/Performance
    • Swimming pool
    • Yoga classes
    • Personal trainer
    • Fitness

  • Yes, The Alana Surabaya is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Alana Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Buffet