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Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well located in the city center. Featuring an infinity pool and spa, it also houses a business center and fitness facilities. A tea/coffee maker, mini-bar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.0
Cleanliness
8.0
Comfort
8.1
Value for money
7.8
Location
8.4
Free WiFi
10
High score for Palembang
Select topics to read reviews:

See what guests loved the most:

  • 9
    9511110937080
    South Africa South Africa
    Staff was friendly, response time for requests was very quick. They carried my bags but didn't take them to the room. Food was good, pool and gym was clean,
  • Akkanda
    Japan Japan
    便利なロケーションで、周りにレストランやお店が多数あった。朝食は地元の料理から西洋料理まで提供していて多くの選択肢があり、おいしかった。スタッフは親切で、良い対応をしてもらえた。
  • Sriani
    Germany Germany
    Sarapan sangat enak dan selalu berganti menu setiap hari..kita 8 hari menginap jd tidak bosan

Hotel area info

Restaurants
2 Restaurants On Site

  • Cafe Delapan
    • Cuisine
      American • Indonesian • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal
  • 10 Gastro Pub
    • Cuisine
      American • Seafood • Asian • European • Grill/BBQ
    • Open for
      Dinner • High tea • Cocktail hour
    • Ambience
      Modern

Amenities of The Alts Hotel
Great facilities! Review score, 8

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Landmark view
Outdoors
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Live sports events (broadcast)
    Additional charge
  • Live music/Performance
  • Nightclub/DJ
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Indonesian

House rules

The Alts Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 PM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of IDR 300000 is required on arrival. That's about USD 18. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash The Alts Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the property will send guests a credit card authorization form after they book to guarantee the reservation.

Please note, credit card used for reservation must be valid at time of arrival. If the credit card used during reservation is declined the reservation will be canceled.

It is a mandatory show to us antigen result who stays 3 days or more

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of Rp 300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Alts Hotel

  • The Alts Hotel has 2 restaurants:

    • 10 Gastro Pub
    • Cafe Delapan

  • Yes, The Alts Hotel is popular with guests booking family stays.

  • The Alts Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Steam room
    • Live music/Performance
    • Fitness
    • Swimming pool
    • Spa/Wellness packages
    • Personal trainer
    • Yoga classes
    • Spa facilities
    • Spa lounge/Relaxation area
    • Live sports events (broadcast)
    • Nightclub/DJ
    • Locker rooms
    • Massage chair
    • Fitness classes

  • Room options at The Alts Hotel include:

    • Suite
    • Double
    • Twin

  • The prices at The Alts Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Alts Hotel is 1.3 miles from the center of Palembang. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Alts Hotel is from 2:00 PM, and check-out is until 1:00 PM.