• City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

The Westin Surabaya has free bikes, outdoor swimming pool, a fitness center and bar in Surabaya. This 5-star hotel offers room service and a business center. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a closet, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At The Westin Surabaya rooms contain bed linen and towels. A buffet, Full English/Irish or American breakfast is served at the property. At the accommodation you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. The Westin Surabaya has a sun terrace. Pasar Turi Train Station Surabaya is 6.7 miles from the hotel, while Sharp Bamboo Monument is 7 miles from the property. The nearest airport is Juanda International Airport, 13 miles from The Westin Surabaya.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.5
Free WiFi
8.7
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Jacqueline
    Indonesia Indonesia
    The hotel is super cleannn, comfortable, the services are super excellent and the staff is very warm and make us feel so special. Dirwct access to pakuwon mall as well. For sure this hotel will be my number 1 favourite hotel in Surabaya.
  • Tineke
    Indonesia Indonesia
    Location connected to the mall and lots of good places near the hotel
  • Kevin
    Indonesia Indonesia
    The ambiance is great, excellent service, easy access to mall

Hotel area info

Restaurants
2 Restaurants On Site

  • Magnolia
    • Cuisine
      American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Sky Lounge
    • Cuisine
      American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Asian • International • European
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Amenities of The Westin Surabaya
Great facilities! Review score, 9.6

Most popular amenities
  • 3 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Pool view
  • View
Outdoors
  • Sun deck
Kitchen
  • Cleaning products
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/Performance
  • Cooking class
    Additional charge
  • Themed dinners
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Personal trainer
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Indonesian
  • Chinese

House rules

The Westin Surabaya takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 847,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 847,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover JCB American Express Cash The Westin Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about The Westin Surabaya

  • The Westin Surabaya offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Golf course (within 2 miles)
    • Kids' club
    • Live music/Performance
    • Themed dinners
    • Swimming pool
    • Personal trainer
    • Bicycle rental
    • Cooking class
    • Spa facilities
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness
    • Nightclub/DJ
    • Yoga classes

  • The prices at The Westin Surabaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Westin Surabaya has 2 restaurants:

    • Sky Lounge
    • Magnolia

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Westin Surabaya is 3.7 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Westin Surabaya include:

    • Double
    • Suite

  • Check-in at The Westin Surabaya is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at The Westin Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Halal
    • Asian
    • American
    • Buffet

  • Yes, The Westin Surabaya is popular with guests booking family stays.