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Masaya Hotel & Residences by Emerald is located on the new Baherka road, Masaya is ideally located in the midst of Erbil's prestigious community, the Lebanese Village. With 98 modern guestrooms and 95 fully furnished residences, that have been designed with contemporary luxury in mind. Features include Cristal's exclusively designed mattress for a soothing and relaxed stay, a LCD TV, coffee & tea facilities, mini bar, safe box, and complimentary internet access. Masaya also offers a lobby lounge, fully-equipped meeting rooms, business center, outdoor swimming pool, complimentary parking spaces, airport pickup & rent-a-car service, 24-hr. housekeeping & laundry service, 24-hr. room service, access to the health club, spa, sauna & steam rooms, Jacuzzi, and arcade shops. There is a 24-hour front desk at the property. Masays By Emerald is a 10-minute drive from Erbil International Airport and offers free pick up from the airport for guests staying two or more nights.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast Info

Continental, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.1
Cleanliness
8.3
Comfort
8.2
Value for money
7.3
Location
7.8
Free WiFi
7.0
Low score for Erbil
Select topics to read reviews:

See what guests loved the most:

  • Kawa
    Iraq Iraq
    I arrived late, the staff were very kind and helpful especially mr saleh and mr ribal , highly recommend it
  • Brano
    Iraq Iraq
    My stay at Masaya was made exceptional by Valery's outstanding service. From a seamless check-in to valuable local tips, his dedication and positive attitude truly stood out. Highly recommend Masaya for a memorable experience. Thank you Valery!
  • Ahmd
    Iraq Iraq
    Nice, modern, and clean place. The staff (Ashti, Saleh and Rebal) were very friendly and hospitable.

Hotel area info

Restaurants
1 Restaurant On Site

  • Al Barouk Restaurant (All-day-dinning)
    • Cuisine
      Middle Eastern • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern

Amenities of Masaya By Emerald
Great facilities! Review score, 8.1

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • Inner courtyard view
  • City view
  • Mountain view
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
Activities
  • Temporary art galleries
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Entertainment staff
  • Casino
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $7 per stay.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Interconnecting room(s) available
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Pool 2 – outdoor
  • Seasonal
  • Adults only
  • Pool is on rooftop
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi
  • Filipino
  • Turkish

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Masaya By Emerald takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

From 12:00 PM to 2:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Masaya By Emerald accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Masaya By Emerald

  • The prices at Masaya By Emerald may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Masaya By Emerald include:

    • Suite
    • Double
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Masaya By Emerald can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Masaya By Emerald offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Casino
    • Evening entertainment
    • Personal trainer
    • Beauty services
    • Temporary art galleries
    • Swimming pool
    • Locker rooms
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Entertainment staff
    • Fitness
    • Nightclub/DJ

  • Check-in at Masaya By Emerald is from 2:00 PM, and check-out is until 2:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Masaya By Emerald on this page.

  • Masaya By Emerald is 4.3 miles from the center of Erbil. All distances are measured in straight lines. Actual travel distances may vary.

  • Masaya By Emerald has 1 restaurant:

    • Al Barouk Restaurant (All-day-dinning)